Avoid! I've found Evans Halshaw to be deceitful, incompetent and difficult. Bought a car from them with ~22k miles, the gearbox failed within 4 months. The repair which was carried out then failed ag... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementShearlegs Road, Felling-By-Pass, NE8 3EJ Gateshead, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Buying my first car in the UK was a big step, and Sam made the whole experience smooth and stress free from start to finish. As I live several hours away from Gateshead, almost everything was ha... Voir plus
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Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered co... Voir plus
L'entreprise a répondu
How great it has been to have a young man with both the knowledge and helpful attitude to guide us through the experience of purchasing a new vehicle. Josh Heatlie has made this purchase straightfor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Coordonnées de contact
Shearlegs Road, Felling-By-Pass, NE8 3EJ, Gateshead, Royaume-Uni
- 0191 477 0066
4,4
Excellent
468 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent dealership
From start to finish the process was smooth and easy. Very helpful staff, fully explained everything in regard to my car purchase. Josh Heatlie kept me fully informed throughout the days between purchase and collection. Collected my new car with no hitches. Happy customer.
12 février 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Judy,
We are delighted to hear that you found the car purchase process to be smooth and easy, and that you were impressed with the helpfulness of our staff.
We are also pleased that you were kept fully informed throughout the process.
Your satisfaction is important to us.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Peter,
We strive to provide excellent service and appreciate your kind words.
Evans Halshaw Customer Services
Coffee was nice
Coffer was nice, easy to deal with, process was very simple, Jemma was very helpful.
14 février 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Roy,
We strive to provide excellent customer service and are happy to know that Jemma was able to assist you.
Evans Halshaw Customer Services
Fabulous customer service
Fabulous customer service, very helpful. Managed to book my car in at very short notice for a new set of locking wheel nuts.
Highly recommended.
12 février 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Fiona,
Thank you for taking the time to leave a positive rating.
We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Evans Halshaw Customer Services
Service
No concerns with the service everything done easily and smoothly. I waited at garage as I was there early. Quickly done and back home in good time.
11 février 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi,
We are pleased to hear that you were happy with the service you received.
We appreciate your feedback and are glad that you found the process easy and smooth.
Evans Halshaw Customer Services
Jemma was fantastic
Jemma was fantastic, really helpful and informative however undermined by the manager who wasn’t on site to make the call which is why this isn’t a 5 star review. Overall happy with purchase
9 février 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi,
We appreciate your feedback and are glad you had a positive experience with Jemma.
Thank you for highlighting this, and we strive to ensure all our customers receive the best possible service.
Evans Halshaw Customer Services
Excellent communication relaying…
Excellent communication relaying information and the car I was purchasing and the details of the finance needed. Very pleasant and helpful member Jemma provided me with an easy transaction and quick process of getting the new car.
6 février 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Andrew,
We are thrilled to hear about your positive experience with Jemma.
It's wonderful to know that she provided you with excellent communication, a smooth transaction, and a quick process.
We strive to make every customer's car buying journey as pleasant and efficient as possible.
Customer Services
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Mr Michelini,
Thank you for your kind words.
We're happy to hear that you had a positive experience.
Evans Halshaw Customer Services
If I could add a minus to this rating I…
If I could add a minus to this rating I would, appalling shady service, including false selling ! I have taken my issue to the Financial Ombudsman do not trust this garage
14 novembre 2024
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Ros,
We understand your frustration and apologise for the negative experience you've had.
We take all customer feedback seriously and will use your comments to improve our services.
Evans Halshaw Customer Services
Had a very happy experience buying our…
Had a very happy experience buying our new car. We found Jemma to be extremely helpful and professional. And friendly!!! Nothing was too much trouble.
29 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Geraldine,
It's wonderful to know that you found the process enjoyable and that Jemma provided such excellent service.
We appreciate your kind words and will share your feedback with her.
Evans Halshaw Customer Services
Easy to deal with.
27 janvier 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Neil,
We strive to make every interaction easy and enjoyable for our customers.
Evans Halshaw Customer Services
Been in today to test drive and…
Been in today to test drive and purchase a car, Jemma was great really helpful
25 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Samantha,
It's wonderful to know that you had such a great time with Jemma.
We appreciate your feedback and will share it with her.
Evans Halshaw Customer Services
New Vehicle purchase My experience with sam was exceptional…
My experience with sam was exceptional and very helpful with all aspects of my experience in purchasing my new vehicle I would highly recommend Hyundai Gateshead
23 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Carrol,
Thank you for your kind words about Sam and our service.
We are delighted to hear that you had a positive experience with us.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
It was all very friendly although…
It was all very friendly although getting there was hell
20 janvier 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi James,
We appreciate you taking the time to share your experience.
We're glad you found our staff friendly.
Evans Halshaw Customer Services
Great service and advice on my 8th…
Great service and advice on my 8th hyundai now, 5th from Gateshead branch
20 janvier 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Gateshead
Hi David,
We appreciate your kind words and loyalty.
It's wonderful to hear you've had such positive experiences with our service and advice over the years.
Evans Halshaw Customer Services
Fantastic Service At Hyundai Gateshead
The service receptionist chap was very pleasant and helpful. The lads who did my car service were quick and efficient. It was a pleasure to deal with all the staff at Evans Halshaw Hyundai in Gateshead. They are a real credit to your group. I have had a Hyundai for years and the service has always been the same. Fantastic!
18 janvier 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hello,
Thank you for your kind words and five-star rating!
We are delighted to hear about your positive experience with our team in Gateshead.
We appreciate you highlighting the excellent service you received, especially the helpful and pleasant approach you experienced.
Evans Halshaw Customer Services
5 star treatment.
Great service from this garage especially Sophie Humphrey in the service department. She gave us 5 star treatment with her professionalism and courtesy. Wouldn't hesitate to use again or recommend to others.
14 janvier 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Trish,
We appreciate you taking the time to share your feedback, and we're delighted to hear about the exceptional service you received.
We'll be sure to pass along your kind words to Sophie.
Evans Halshaw Customer Services
Car service feedback
We recently received an excellent service at Evans Halshaw Hyundai Gateshead: we've had car MOT and annual car service at this place. I can't thank enough the staff for their professional attitude and friendly service. Reasonable prices too. We've also been provided with the curtesy car. Our car has been properly serviced and valeted at the end. We've also received a free Roadside Assistance cover for 12 months What an excellent experience overall. Highly recommended
3 janvier 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Angela,
Thank you for your wonderful feedback!
We're so pleased to hear about your positive experience with our MOT and service, including the courtesy car and roadside assistance.
We appreciate you highlighting our staff's professionalism and friendly service.
We strive to provide excellent value and a top-quality experience for all our customers.
We're thrilled you were so happy with the results.
Evans Halshaw Customer Services
Car picked up serviced and mot and…
Car picked up serviced and mot and returned what more can you ask. All good here.
8 janvier 2025
Réponse de Evans Halshaw - Hyundai Gateshead
Hi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Hyundai Gateshead
Hi Carol,
Thank you for your kind words.
We are delighted to hear that you consistently receive speedy and friendly service.
Evans Halshaw Customer Services
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