Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... Voir plus
L'entreprise a répondu
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Met salesman Tony in the yard whilst we were browsing,Tony was not pushy,just said feel free to look at all cars get the key tag and he would sit with us.Got what we needed and he went through the fin... Voir plus
L'entreprise a répondu
My air conditioning was given a full bill of health despite it not working when I dropped off the car and me having left a comment explaining this. No explanation was given for this. My additional co... Voir plus
L'entreprise a répondu
Bought a Rexton fron Hull Kia Anthony Lyell made whole process smooth even though we couldn't actually ring each other so.all done by text and e mail but smooth and efficient very pleased with my new... Voir plus
L'entreprise a répondu
Professional helpful staff and nice environment When I mentioned that although just the mot was booked, the car also was due a service. I thought I would have to make another journey but it was all... Voir plus
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Priory Park, HU4 7DY, Hull, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Evans Halshaw - Kia Hull
Excellent service from Sophie on the service reception. She managed get my car done so I could wait for it. Thank you Sophie 😊

Réponse de Evans Halshaw - Kia Hull
What can I say about the the lovely young lad Mason Wilson he definitely went above and beyond ,he was so polite and helpful thank you Mason

Réponse de Evans Halshaw - Kia Hull
I found them to be efficient and informative . The gentleman Roy , collected and delivered my vehicle was so well mannered and polite ..well done to him

Réponse de Evans Halshaw - Kia Hull
Made a telephone enquiry about a car I had seen on Autotrader and was impressed with how friendly and informative the salesman Ryan was. So much so that my husband and I drove over the bridge to Hull ( a 45 minute drive) We were met by Ryan who then arranged a test drive for me with Mason. What a lovely lad Mason is! A truly happy guy who worked had to build a good rapport with us. He wasn't pushy and answered any questions I had courteously, and was both personable and professional. Needless to say a good deal was done and 3 days later I drove off the forecourt in my new car. Mason, I feel you will do well in the future in whatever you do as you have a brilliant attitude. Keep doing what you're doing and don't change. P.S You're a great dad too!

Réponse de Evans Halshaw - Kia Hull
I was dealt with quickly and efficiently by the receptionist and my car returned to me clean and serviced.

Réponse de Evans Halshaw - Kia Hull

Réponse de Evans Halshaw - Kia Hull
Arranged to test drive a new Sorrento - could not decided between the diesel and the hybrid model so arranged to test drive both on the same day (agreed with the dealership representative in advance)- we had to travel quite a way and on arrival they had made no arrangement for either - however did make the diesel available and said they would get the hybrid ready - however on return from the first test drive the sales man said “the powers that be wouldn’t allow the hybrid to go out” - (the salesman also did not know much about the car he was trying to sell as could not be bothered or to answer simple questions. We have been KIA owners for over 10 years but will now elsewhere due to the can’t be bothered attitude of Evans Halshaw

Réponse de Evans Halshaw - Kia Hull

Réponse de Evans Halshaw - Kia Hull
No problems att all, service brilliant and staff very friendly. Thankyou once more.

Réponse de Evans Halshaw - Kia Hull
Evans Halshaw (Hessle) always give me first class service. They collect my car at the appointed time, and deliver it back at the time they said, with everything done as I asked. Documentation is superb, with everything they have done accounted for in detail. I can only congratulate them on annual on-going care of my car.

Réponse de Evans Halshaw - Kia Hull
Updated July 2024:
The poor after sales service continues at Evans Halshaw Kia in Hull. I recently hit a bird in the car resulting in a damaged front bumper. I contacted EH to see if they could help with the repair. My enquiry was passed on to someone else and that was the last I heard. I called this person who said they weren't aware of the issue even though I was copied in on the e mail that was sent to them. They said they would get someone from the appropriate department to contact me. No one called back. I called the dealership again two days later and managed to speak to someone who quoted for the parts and said they would call me back once they had a figure for the paintwork. I did get a call back this time only to be told that they don't sort paintwork anymore. I was recommended an independant accident repair shop elsewhere and they would have nothing to do with the repair. I just felt the dealership just couldn't be bothered to sort out the repair. Be aware, although the initial buying experience may good, once you have driven away they just don't want to know you.
The experience up to the point of handover was excellent with good communications. However, once handover completed, and all documents signed that was the last I heard from the sales department. No follow up to see how things were or if I needed anything assistance with anything. There was a problem with the car which could not be resolved on the day and it took a call to Kia Connect services before I got a call back from the dealership to book the car in. Thankfully, the issue was sorted in the day and I was loaned a car while mine was with the service department. I have had no follow up from the sales department at all since collection day, however, the service technician was very good and explained things very well.

Réponse de Evans Halshaw - Kia Hull
The young lady in the showroom who dealt with our paperwork was friendly & efficient. She is a great asset to your company. Made our experience easy & comfortable.

Réponse de Evans Halshaw - Kia Hull
As mentioned EML problem not fixed and coild not contact you by phone

Réponse de Evans Halshaw - Kia Hull
Happy people informative report after service also wash and valet.

Réponse de Evans Halshaw - Kia Hull
Great service at KIA Hull. No pressure to buy, all questions answered honestly. Ryan was a very pleasant, knowledgeable and helpful guy. Would definitely recommend. PS….. the car’s awesome.

Réponse de Evans Halshaw - Kia Hull
I was pleased they did my repair in a timely manner as due to it being new year they were not sure when it could be done

Réponse de Evans Halshaw - Kia Hull
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