I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered... Voir plus
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Lisez les avis des autres
I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind. Eduardo Mar... Voir plus
L'entreprise a répondu
Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood (... Voir plus
L'entreprise a répondu
I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Coordonnées de contact
McKinnon Street 3100, 75201, Dallas, Etats-Unis
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,2
Moyen
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
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Do not use them
I cancelled my subscription in March 26, with a confirmation email through them. They have never stopped calling, threatening me and continuously trying to hit my credit card as recently as 2 days ago 06/13. Did I mention that I never even used the subscription. This company is unscrupulous. DO NOT do business with them. I’ve had to have my credit card company block them.
12 mars 2026
Avis spontané
Réponse de Everything Breaks
Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration this situation has caused.
If a cancellation request was completed and confirmed, no further recurring payments should be processed after the effective cancellation date. In some cases, payment attempts may occur if a cancellation has not fully completed through all servicing systems or if there is an issue matching the account information. We would like the opportunity to review your account to determine exactly what occurred.
We also take concerns regarding unwanted communications very seriously. Our goal is never to make customers feel pressured or uncomfortable, and we apologize if your experience did not meet that standard.
While we understand your statement that you did not utilize the coverage, contract usage is not required for a cancellation to be processed. We would appreciate the opportunity to investigate your concerns regarding the cancellation, any subsequent payment attempts, and the communications you received.
Please contact our Customer Service team with your contract information so we can review your account history, verify the cancellation status, and address any outstanding issues.
-The Everything Breaks Team
I've been trying for monthS to logon to…
I've been trying for monthS to logon to my account with everything breaks. They keep telling me that their web site in down for over a year. The reason I need to look at my accounts is they denied coverage for an engine related breakdown with their best coverage "Top Line". I do not trust this company anymore. I've had warranty work done before on this vehicle with no problem and now that it is a larger problem they won't live up to their promise.
12 juin 2026
Avis spontané
Réponse de Everything Breaks
Thank you for sharing your concerns. We sincerely apologize for the frustration you've experienced.
We understand how important it is to have access to your account information and recognize that difficulties accessing online account services can be frustrating. Our team has been working to improve and enhance our customer portal experience, and we apologize for any inconvenience this may have caused.
Regarding your claim, the level of coverage selected does not guarantee approval of every repair. All claims are reviewed according to the terms, conditions, exclusions, and eligibility requirements outlined in the service contract. Previous claim approvals do not automatically determine the outcome of future claims, as each repair is evaluated independently based on the cause of failure and contract provisions.
We understand that a denied engine-related claim can be especially disappointing, particularly when you have had covered repairs approved in the past. We would appreciate the opportunity to review your concerns and ensure that the claim determination was handled appropriately. Please contact our Customer Service team with your contract information so we can further investigate your experience and address any outstanding questions.
-The Everything Breaks Team
My truck was at the dealership for over…
My truck was at the dealership for over 3 weeks. Everything they claim to cover. All I got was a ton of excuses when I filed a claim. Plus to cancel them they charge you an additional $75! Don’t be fooled by this company they won’t follow through. The dealership didn’t even want to deal with them. As they took 9 months to pay off a previous claim with another customer.
9 mai 2026
Avis spontané
Réponse de Everything Breaks
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
Claims are reviewed according to the terms, conditions, and coverage selected under each service contract. While some repairs may be eligible for coverage, others may require additional documentation, inspections, or may fall outside the scope of the contract. We understand that these processes can sometimes be frustrating, particularly when a vehicle is in the repair facility for an extended period of time.
Regarding cancellation, the $75 cancellation fee is outlined in the contract terms and applies to cancellations requested after the initial free-look period. However, fees may be reviewed on a case-by-case basis depending on the circumstances.
We are unable to verify the details regarding another customer's claim payment, but we take all concerns from repair facilities and customers seriously and work diligently to process approved claims as quickly as possible.
We would welcome the opportunity to review your specific claim and address any outstanding concerns. Please contact our Customer Service team with your contract information so we can further investigate your experience.
-The Everything Breaks Team
Great customer service
Great customer service! I spoke with the agent Maquel; he was friendly, professional, and answered all my questions!
5 juin 2026
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with our representative. Providing friendly, professional service and taking the time to answer all of our customers’ questions is something we take great pride in. We’ll be sure to share your kind words with him. Thank you for choosing us, and we appreciate the opportunity to serve you!
BEWARE!! SCAM!!
I've been with this company for over 3 years now and when I tried to contact them its was as though my number is BLOCKED. When I call them I get an immediate hang up and the call doesn't go through. I emailed them and NO response. VERY DIFFICULT TO GET A HOLD OF THEM. PLEASE PEOPLE DO NOT USE!!! THEY GET YOUR MONEY BUT VERY HARD TO CONTACT FOR SERVICE BY CONSUMER AND SERVICE DEPARTMENT. I Then called on someone else phone and got through to someone who then put me on hold for over 30mins. I have the powertrain warranty but the service center is also unable to contact everything breaks to do any authorization. My car has been at the service center over a week trying to communicate with this company. I ended up having to pay for repairs out of pocket. IM WASTING MONEY AND TIME WITH THIS COMPANY. JUST BEWARE!!
31 mai 2026
Avis spontané
Réponse de Everything Breaks
Thank you for bringing this to our attention. We sincerely apologize for the difficulty you experienced when attempting to reach us. We take these concerns seriously and would like the opportunity to investigate what occurred.
Please provide the name listed on the account, along with the phone number and/or email address associated with the policy, so we can review your account and communication history. Once we receive this information, a member of our team will look into the matter and contact you directly.
We appreciate your feedback and the opportunity to address your concerns.
-The Everything Breaks Team
Scandalous
Scandalous! They cancelled a prepaid 1 year auto contract we bought with no refund and no explanation after just 2 months. 2 months later they started a fraudulent electronics contract and charged my card without authorization. They refused to refund any of it but did cancel that policy. One year later here are 2 more charges from this company. Today they state I have no contracts with them, that the old 2 that were under my name were cancelled a year ago and they don't know why or how they are charging me. For 40 days now I have been trying to get them to assist but nobody really acts only comments.
27 mai 2026
Avis spontané
Réponse de Everything Breaks
Thank you for sharing your concerns. We apologize for the frustration and inconvenience this situation has caused.
After reviewing the account, a refund has been processed and mailed to the address we have on file. If you have not received it or have any additional questions regarding your account, please contact our customer service team so we can further assist you.
We appreciate the opportunity to address this matter and resolve any remaining concerns.
-The Everything Breaks Team
Eddie was extremely helpful courteous and kind. Also he addressed my issue quickly and with expert knowledge. Very compassionate too. Thank you!
Eddie was extremely helpful. He addressed my concerns quickly and patiently. He helped me to stay calm during my stressful issue with my car. Also Eddie did everything he can to come to the best solution for my car problem. And he was courteous and kind. Thank you!
19 mai 2026
Avis spontané
Réponse de Everything Breaks
Thank you so much for your thoughtful 5-star review! We’re thrilled to hear that our representative was able to provide the support and reassurance you needed during such a stressful situation with your car. We truly appreciate you recognizing his patience, professionalism, and dedication to finding the best possible solution for you. Thank you again for trusting us — we’re always here to help!
-The Everything Breaks Team
This review comes as a repair facility
This review comes as a repair facility. This will be the first and last time we deal with this horrible company. 2-3 hour hold times daily for over 2 weeks trying to get a claim authorized for control arms and tie rods. Making excuses about the OE lift on a Black Widow Chevy. Needing to make an adjustment on the claim was worse, 5 straight days of calling, every day I am told the adjusters are in a meeting and will call me back, and every day no call back. Asked for supervisor and told they will also call me back.
Do yourself a favor, whether a consumer or repair facility and AVOID this company at all costs.
4 mai 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the amazing 5-star review! We’re thrilled to hear you’ve had such a positive experience with us and truly appreciate your confidence in our coverage and service. Your support means a lot, and we’re grateful for the opportunity to protect your vehicle!
-The Everything Breaks Team
The company is a scam
The company is a scam! They told us to get an estimate and they would deal with it, but then they claimed that nothing was covered and we had to pay for the repairs. It is difficult to cancel the subscription.
8 mai 2026
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your experience and regret the frustration this situation has caused. Our goal is always to clearly explain coverage terms and assist customers through the claims process as smoothly as possible. Coverage decisions are based on the specific terms, conditions, and components listed within each contract, and unfortunately not all repairs may qualify for coverage.
We also apologize if the cancellation process felt difficult or frustrating, as we strive to provide professional and timely assistance to all customers. Your feedback has been shared with management for review as we continue working to improve communication and the overall customer experience.
-The Everything Breaks Team
Everything breaks... is not very good at responding to customer needs …
Took my car in for servicing on a Thursday. Everything breaks was notified on friday.Evening which I understand they weren't authorized or able to help me out.Till monday, they say it takes 24 to 48 hours to get approval on a claim. .My car was fixed by the dealership. However both the dealership and myself had to wait on " everything breaks" to pay their portion of my coverage.. im still waiting its been 9 days since I had my car in the shop
8 mai 2026
Avis spontané
Réponse de Everything Breaks
We appreciate your feedback and apologize for the frustration caused by the delay during your claims process. We understand how important it is to have repairs and payment handled as quickly as possible.
Our records show the claim was received on Thursday, 4/30/26, reviewed and authorized on Monday, 5/4/26, and payment was issued on 5/8/26. While the claim itself was approved within the review timeframe, we did experience a temporary delay in claim funding which unfortunately caused some payments to be issued later than normal.
We sincerely apologize for the inconvenience this caused both you and the dealership, and we appreciate your patience while the matter was resolved.
-The Everything Breaks Team
Had to cancel my debit card to cancel the service
It seems legit enough but U cant even use the app. I found better coverage for a better price and canceled like 2 months ago the i get a call from them about my bill that they are still charging me for. I told them I canceled 2 months ago. They said " well the cancelation hasn't gone through all the way yet so we will continue to charge you until it does" I had to cancel my card so they wouldnt charge me anymore. How convenient right
4 mai 2026
Avis spontané
Réponse de Everything Breaks
We’re really sorry to hear about your experience—that’s certainly not how our cancellation process is intended to work.
Once a cancellation request is submitted and confirmed, billing should not continue beyond the effective cancellation date. What you’ve described doesn’t align with our standards, and we understand how frustrating it must have been to feel like canceling your card was the only option.
Your contract has been fully canceled, and the April 22, 2026, payment has been refunded to the card on file. We understand the inconvenience you experienced leading up to it and are addressing this internally to prevent similar issues in the future.
If there’s anything further we can assist with, please don’t hesitate to reach out.
-The Everything Breaks Team
I would strongly recommend to stay far…
I would strongly recommend to stay far away from this company. They are shady. I was a customer with them for about a year and paid them every month with no issues up until I was told that I owe money on my account. I was first told that i owe $4 for a late fee so I asked the representative to add that to my next month balance. Mind you that my payment is due on the 16th of every month so on april 12th I called this company to request for them to turn off autopay because they kept trying to take my full monthly payment before the due date but they dont care because the very next day, they've taken an unauthorized payments of the full amount of $94 days before the due date when requested and was told autopay is off. I was told that a refund request was submitted to a manager and that it takes 5-7 business days for it to touch my account. several phone call inquires and 2 weeks later on april 30, I was told that they manager never looked at it and it would be assigned to someone else. in addition to taking unauthorized payments out my account 3 times in less than 30 days (they admitted on video autopay is off while still taking money) different reps told me i owed different amounts. One rep said i only owe 4 bucks, another one said I owed a payment from july 2025, then said i owe 2 months from july 2025 and Jan 2026 then in the same breathe said i owe 3 months while another rep in billing department looked at my account and confirmed that I dont owe anything. I requested for a manager, a refund receipt, a copy of my contract, and written notice stating what i owed because of the contradictions but was never giving anything (everything is on video). After notifying them that I made a complaint to the BBB and promised to get the Attorney General involved if they don't refund my money, the Rep told me that he's going to hang up and that I'm free to get a lawyer and then shut down my account without my say so. As off 5/1/26, I have yet to receive the money that was stolen
Update 5/4/2026: I have spoken with three reps on 5/2/2026 who named themselves as Jose, Eddie, and Amy. I believe Jose was the first who hung up on me and also did it a 2nd time right after I mentioned I was free to speak to a lawyer and the Attorney General. When I called back and got ‘Jose’ again, he denied being the same person even though he had the same voice and details. Eddie also hung up on me instead of helping. Only Amy was professional and actually tried to answer my questions. On top of that, my account was already located and CLOSED by your company, and I have bank statements, so saying you ‘can’t locate’ my account is not honest when Amy in billing was able to locate my account and mentioned that every customer interaction has to be documented in notes and she said there was no notes from Jose or Eddy.
I've also sent and email on May 2nd stating:
'I am requesting copies of all records for my Everything Breaks account.
Please send me:
1) A complete copy of my original service contract (including all terms and any updates)
2) A full account history, including:
– All payments and charges, especially on March 2026, April 13, April 30, and May 1, 2026
– Any internal notes, screenshots, or records used to say I was “behind” or owed a balance
– Any records related to the closure/cancellation of my account.
Please confirm by email that you received this request and when I can expect these documents'
5/5/2026: Lies and contradictions! I've told Jose explicitly not to close my account until the refund is resolved. You claimed the two Feb payments brought my account current. Then why were you still trying to pull money from different accounts for almost 2 weeks after my march payment? Why did you tell me that the April 13th payment was for July 2025 late payment if Feb supposedly fixed everything? Make it make sense. This is straight up fraud
25 avril 2026
Avis spontané
Réponse de Everything Breaks
We’re very concerned to hear about your experience and the issues you’ve described. This is not the level of service we aim to provide, and we take concerns regarding billing and communication very seriously.
At this time, we’re unable to locate an account under the name provided in your review. To ensure we can thoroughly investigate this matter—including the payment activity, refund status, and the interactions you referenced—please contact us directly with your full name, phone number, email address, or account number.
We want the opportunity to review your concerns in detail and work toward a prompt resolution.
-The Everything Breaks Team
5/5/2026
Thank you for bringing your concerns to our attention. We take your complaint seriously and apologize for the delays, confusion, and frustration you experienced while attempting to resolve this matter.
After a thorough review of your account, we would like to clarify several points. Our records indicate that the payment for July 2025 was unsuccessful at the time it was originally due. While two payments were processed in February 2026, those payments were applied to bring the account current rather than resulting in a duplicate or overpayment. This appears to have contributed to the conflicting information you were later provided regarding your account balance.
Regarding your concerns about autopay, we understand that you requested this feature be disabled prior to your April billing cycle. Our records show that your final successful payment was processed on April 13, 2026. While this payment aligned with your billing cycle, we acknowledge your concern that it may have been processed earlier than expected and are currently reviewing this matter internally.
Your request to cancel your account was processed on May 1, 2026, and the account is now closed and no longer active.
With respect to your request for documentation—including your contract, account history, and related records—we have received your inquiry and will be providing the requested information.
We appreciate your patience as we work to address your concerns and improve our processes.
-The Everything Breaks Team
Don’t get everything break they came up…
Don’t get everything break they came up with so many excuses not to fix my car they talk like it top of the line I so disappointed with this company my car got a gas smelled come from it they wouldn’t fix it
15 avril 2026
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your experience and would like the opportunity to look into this for you.
At this time, we’re unable to locate your account based on the information provided. Please share your name, phone number, email, or policy number so we can review your claim and better understand what occurred.
Our goal is to address your concerns and provide clarity, and we’re here to help once we’re able to identify your account.
-The Everything Breaks Team
Sales rep sell the car plan on lies
Sales rep sell the car plan on lies. They are collecting millions of dollars and not providing what they say. By the time you try to use them you’ve lost so much money. They need to shut down don’t waist your money with this company. Hard to even cancel
Since you seem to respond to reviews and not calls to cancel when you see this cancel my plan. I called that same number you listed yesterday and after being on hold for over a hour try to argue with me, but because I was professional, he couldn’t do anything. I told him I was going to start a complete with the BBB and he said no need to do that. He’s gonna get me on the phone with a manager. After holding for the manager automated system says goodbye in the phone hung up. No one called me back so at this point, I have to keep money out my account until the plan cancels on his phone since they’re trying to make it difficult. Only when you’re signing up or your bill is late is when you can get them on the phone other than that forget it. So when you see this message, this is my formal authorization to cancel my account. This is impossible to get in touch with y’all..
26 avril 2026
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your frustration and would like to clarify a few important details regarding your policy.
You purchased our Critical Care coverage. As outlined in the agreement, this plan provides 50% coverage (up to $1,000 per occurrence, with a $2,000 annual maximum) for repairs that render the vehicle inoperable.
At this time, the only claim submitted was for an A/C concern. While we understand how important that is for comfort, it does not meet the definition of a failure that renders the vehicle inoperable under the terms of this specific coverage.
We strive to be clear about coverage at the time of sale and within the policy documents, and we regret if there was any misunderstanding. If you have additional questions about your coverage or need assistance with cancellation, please contact our customer service team directly—we’re here to help and ensure the process is as smooth as possible.
In reviewing the history, there has not been a request to cancel. Should you wish to cancel coverage, please contact our Member Services Department at 888-994-0914 to submit a cancellation request and prevent any future billing.
-The Everything Breaks Team
We apologize for the experience you’ve had and the difficulty reaching our cancellation team, as this does not reflect the level of service we strive to provide.
For security and privacy reasons, we are unable to process or authorize cancellations through a public review. However, we are committed to resolving this matter promptly. Your request has been escalated to our Member Services Manager, who will be reaching out to you directly to assist with processing your cancellation. I will also personally monitor this to ensure your request is handled in a timely manner.
Thank you for bringing this to our attention. We appreciate the opportunity to address your concerns and resolve this as quickly as possible.
-The Everything Breaks Team
Scam
Scam. Stay away from this company. Patalogic liers, that are trying to deceive you over the phone selling you onexistent coverage. And hiding behing Auto Pro.
23 avril 2026
Avis spontané
Réponse de Everything Breaks
We take claims like this seriously, but we’re unable to locate any record of you as a customer in our system.
Everything Breaks operates transparently under our own name—we do not misrepresent ourselves or “hide” behind other companies. If you believe this review may be related to a different provider or if you have additional details (such as a phone number, email, or policy number), we’re happy to look into it further.
Please reach out to us directly so we can clarify and address any concerns.
-The Everything Breaks Team
Do NOT buy any warranties from this…
Do NOT buy any warranties from this scam company!!! I made the mistake of signing up, was told about a 30 day trial and that I could cancel and get a refund and I contacted the next day by email also called them by phone I was told they would call me back why call me back to cancel you should be able to cancel right then! They refuse to refund me so I have disputed with my bank and have reported these scammers to the BBB.
Update I updated the review to a 3* because even though they did eventually refund me and offered to waive the $250 fee to cover my vehicle due to driving for uber and the sales person not telling me about it. I felt deceived and asks it was way too hard to cancel than it should have been. I couldn’t trust them based on my initial experience.
18 avril 2026
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your initial experience and appreciate you taking the time to share your feedback.
Your account has since been fully canceled and refunded. After reviewing the situation, we identified that there was a miscommunication during the sales process regarding a business-use surcharge associated with rideshare activity. We addressed this internally and also offered to make an exception and waive the fee; however, we understand and respect your decision to proceed with cancellation.
We agree that the cancellation process should be straightforward, and we are actively working to improve both our communication and overall customer experience to prevent situations like this in the future.
Thank you again for your feedback—it helps us continue to improve.
-The Everything Breaks Team
I called Everything Breaks about a…
I called Everything Breaks about a warranty for my Nissan Juke (2015). When I was talking to the representative she gave me the price for the warranty, and the representative went over some of what was covered in the contract policy, she the representative stated that the belts, water pump, starter, transmission, motor, major parts and could cancel at any time for 2015 Nissan Juke. It turned out they wouldn’t cover transmission for my car, and when I was canceling my policy with Everything Breaks I was told I had to pay $75.00 to cancel my policy. Then they told me it was in the policy and I told the representative I didn’t have the policy information and till two to three weeks later in my mail. So how was I to no this, if you can believe there representative when they say you can cancel policy and nothing of a $75.00 cancel fee. This business is very shady and please don’t trust there representative for the true.
17 avril 2026
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
After reviewing your account, we can confirm that the $75 cancellation fee was not charged. While our contracts do outline any applicable fees and coverage details, we understand your concern regarding the timing of receiving the policy documents and the expectations set during the initial call.
We take feedback like this seriously and will use it to continue improving our communication and transparency. If you would like us to review the coverage discussion or provide a copy of your agreement electronically, please reach out to us directly—we’re happy to help clarify any remaining questions.
-The Everything Breaks Team
Do not talk to these people for your sanity
Do not talk to these people unless you’re in the mood to talk to the Devil himself and if you’re wanting to count lies someone will pull over on you.
28 mars 2026
Avis spontané
Réponse de Everything Breaks
We’re sorry to hear about your experience and take feedback like this very seriously. This is not the level of service or professionalism we strive to provide. We would appreciate the opportunity to look into your concerns and address any issues directly. Please contact us with your name and any details related to your interaction so we can review the situation and work toward a resolution.
-The Everything Breaks Team
I spoke with a GENTLEMAN
I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected.
He did his job with concern for the consumer, which you definitely do not get in most "Customer Service" oriented calls. I Thank him graciously for his patience.
17 avril 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the wonderful 5-star feedback! We’re so glad to hear that out representative took the time to truly listen, explain your coverage clearly, and make you feel comfortable without any pressure. Providing respectful, attentive service is exactly what we strive for, and it’s great to know he delivered that experience. We’ll be sure to pass along your kind words—he’ll really appreciate it!
-The Everything Breaks Team
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