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Lisez les avis des autres

Noté 5 sur 5 étoiles

Can only praise Evo cards for their super prompt delivery and great product. For anyone buying loose packs, I would highly recommend as the pulls have been phenomenal. Bought 250 packs of the p... Voir plus

Noté 5 sur 5 étoiles

Excellent experience with Evo Cards from start to finish. Great selection of products, competitive prices and excellent customer service. The ordering process was straightforward, communication wa... Voir plus

Noté 4 sur 5 étoiles

EDIT: My original review commented on the fact they can have some good deals on but some of the items came damaged. I initially thought the 4% refund fee applied to damaged items also, but they replie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from Evo Cards. I’ve placed multiple orders with them and have been impressed every time. Each order arrived quickly, was well packaged, and the products were in perfect conditio... Voir plus

À propos de l'entreprise

  1. Magasin de cartes de collection
  2. aussi dans
  3. Boutique d'objets à collectionner

Écrit par l'entreprise

Shop all things TCG! From Pokemon / Yu-Gi-Oh / One Piece / League Of Legends / Lorcana / Dragon Ball / From vintage single cards, PSA and CGC Graded Cards to Sealed Booster Boxes. We will have what you need! We ship worldwide.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(223)

58 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

incredible

Had a large quantity of incredibly rare cards I needed for building vintage decks, all in mint condition and somehow below market price. Shipping was very cheap and very fast considering it was being sent to the U.S. Saved me a lot of time and a lot of money

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

First time using Evo Cards

First time using Evo Cards, but I’m very happy.

I ordered an out of print booster box which was reasonably priced.
It was dispatched quicker and with great protection. Tightly packed box and the box within a hard plastic sleeve.

Will be using again.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The go to for Pokémon cards

Easy to navigate website, correctly listed stock, and competitive prices.
Each order I've placed has been fulfilled successfully and delivered quickly.
Would highly recommend Evo and I will be a returning customer.

30 avril 2026
Noté 1 sur 5 étoiles

Still have not arrived

Still have not arrived

27 avril 2026
Logo de Evo Cards Ltd

Réponse de Evo Cards Ltd

Hello,

We can see you only placed the order on bank holiday Monday, we dispatched Tuesday on Royal Mail 48hr as you paid for that service, and it is at your local depot being sorted. Apologies on Royal Mail's behalf for the slight delay, but as you can see from the tracking, this delay is not caused by us and the 1 star feedback or sorely unjust.

Kind Regards

Evo Cards

Noté 5 sur 5 étoiles

Acrylic cases 10/10

Acrylic cases 10/10

Wanted to protect my destined rivals booster boxes - these acrylics are top notch.

They are stackable, uv protected and thick acrylic. Thanks lads

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I have bought a lot of lots of…

I have bought a lot of lots of suppliers this was my first time buying from evo cards and can honestly say its been one of the best experience the item was with me within two days and the way it was package was with care and with a booster box cover with it for free, it was my first time but after getting my item it wont be my last for sure

24 avril 2026
Noté 5 sur 5 étoiles

Order a phantasmal flames BB case to…

Order a phantasmal flames BB case to Norway, it was shipped the very next day and arrived the day after that. Quick and easy, package was packed with care and I would definitely recommend this store if you’re looking for sealed pokemon products you can’t get easily everywhere!

I’ll be ordering more later!

Best regards
Dung T

17 avril 2026
Avis spontané
Logo de Evo Cards Ltd

Réponse de Evo Cards Ltd

Appreciate the positive feedback of your experience Dung!

Kind regards

Evo Cards

Noté 1 sur 5 étoiles

Dismissive, suspect resealed packs

Dismissive, defensive and ultimately terrible customer service. I asked if I could return an item I believed had been re-sealed but was met with instant dismissal of this being told it was “impossible” despite the fact they clearly by packs on the secondary market.

The have still refused to accept the possibility of this, and are borderline insulting saying I am “confusing my thought process”, whilst also refusing a refund and only agreeing to inspect the item when I offered to send this back at my own cost. I am very confident the pack is resealed, but really do not trust sending it back to them after the atrocious customer service I’ve received. But I have no choice so I will have to see what they come back with. Reading some reviews, it seems I’m not the first to encounter rudeness and dismissiveness. A real shame in such a normally helpful community.

26 avril 2026
Avis spontané
Logo de Evo Cards Ltd

Réponse de Evo Cards Ltd

Sorry to hear you feel the customer service wasn't up to standards. I do believe we have been very apt in replying to your concerns with a near on 30 email trail. We have been dismissive of this possibility simply because you purchased one booster pack off us which came from a distribution case. The only hands it has been in is the distributors, and ours. We have not been rude, we have been upfront with there not being a possibility of a resealed pack. We have provided knowledge including images of packs to try and help your understanding and address the concerns you made. We feel we responded very adequately and you simply didn't like our response hence the review.

We do buy packs on the secondary market, as distribution quantities are currently very restricted, this has no affect on your order though, as this pack did not come from a second hand seller.

We try to be helpful and transparent, as can be seen in our opinion with a very large email trail including photos for providing knowledge on the situation, and we would always want our customers to be happy. Unfortunately we are unable to say much more when you believe something which we know is not possible to be true. You have emailed us a statement which has no possibility, and then left a review saying 'suspected resealed packs' when this just isnt a possibility.

We sell authentic checked packs, and would not look to scam people on any item, let alone a £20 booster pack, when we sell multiple thousand £ items every day, that just wouldn't make sense.

We have accepted a return on this pack nonetheless and have promised a refund on this pack regardless.

Kind Regards

Evo Cards

Noté 1 sur 5 étoiles

Unprofessional communication

Unprofessional communication. Wasting everybody's time, overpriced stuff😎.

16 avril 2026
Avis spontané
Logo de Evo Cards Ltd

Réponse de Evo Cards Ltd

Hi ‘Super Dry’,

Not sure who you are or what you’ve had an issue with as you haven’t provided any details, which makes it very hard to help with anything, but we have very good communication, don’t waste anyone’s time, and all of our items are priced very competitively!

Noté 1 sur 5 étoiles

Deducts 4% off a refund on a order that…

Deducts 4% off a refund on a order that was never processed for dispatch delivery.

Update – I will be reporting this company to Trading Standards and escalating the matter to the Ombudsman. Deducting 4% from a refund on an order that had not been dispatched is a unfair charge. Under UK consumer law, any deductions should reflect genuine costs only, Claiming wasting time is a weak point as people can make mistakes on placing an order which i did, but also leave the customer at a financial loss without justification, apparently "wasting time" which wouldn't stand a chance in court lol. The response I received dismissed this concern rather than addressing it properly.

UPDATE: 2 the company has fully re-edit his post that i have the original post where he used "wasting time" as an argument to deduct 4%. Lucky i have the screenshot of the post that will also be used for the report, Well done👍

16 avril 2026
Avis spontané
Logo de Evo Cards Ltd

Réponse de Evo Cards Ltd

Hi Nev,

8 reviews all 1-Star reviews, wow.

Our 4% fee is enforced when there has been a significant work input into your order before your cancellation is processed. We haven't 'claimed' this is a waste of time, this is a waste of time and resources on multiple levels, that's a factual statement. Whether we have handed your order to the postman or not is pretty irrelevant, I am not sure why that is a point you are highlighting. Handing the package to a postman so it is 'dispatched' is not a large time or monetary implication but you seem to be focused on that being the line where it then becomes a reasonable charge? Confused on that part as the work/time/cost input happens before handing it to the postman.

We are not sure of the details of the 'mistake' you made on the order as you have left no details so I am unable to check anything on our side as to what caused your original problem, but that sounds like something out of our control and maybe just a change of mind from you or something similar?

Noté 3 sur 5 étoiles

Great cards, awful customer service.

My order was packed well and the cards were great, I have no qualms there.

But the customer service was rude. Ordered a Pokémon card that was holographic on their listing, received a non-holo card. Contacted them to ask if it would be possible to get the correct card, and got a sarcastic answer back that they can't find where the card is listed as holographic, except "the photo which we may have uploaded in error", and that "if the card was holographic, it would not be that price" But I didn't choose the price, I just paid what they were asking. And of course I thought it was holographic if the photo showed a holographic card - that's what you were advertising for sale. Saying you can't see where it was listed as holographic, while admitting the photo was incorrect, is disingenuous.

I'm not a card seller, I just collect. If I have no knowledge of how much a card is worth, or how rare a card is, of course I won't question paying what you ask for the card shown in the photo. If the price is too low, or the photo on the listing is incorrect, that's the sellers error. Don't treat your customers like idiots for something you admit is a mistake.

25 février 2026
Avis spontané
Logo de Evo Cards Ltd

Réponse de Evo Cards Ltd

Hi Jaz,

We thought we had addressed this enough in our email correspondence, but sorry to hear you were still not happy, that wasn't conveyed to us in the emails!

As mentioned, there were no 'Sarcastic' messages sent, we simply let you know the holo version of that card wouldn't be £1.75 assuming you were going to buy one still, and we believed that our offer of a £10 code to use on anything on the website was more than a sufficient 'apology' for the listing having a photo error on a £1.75 card! (A small mistake in our eyes with thousands of listings on the website, and even with the listing stating the correct details just simply having a error on the photo)

We also offered a full refund on the card on top of the £10 coupon, should you had returned it to us, which I can see you have not, and decided to still keep the card!

We agreed we made a listing mistake, and would like to clarify that nowhere we assumed, or called you an idiot. As you have mentioned above, we simply told you the holo version would not be £1.75 (Nor is the non holo version you bought with low list at £3.99 anywhere, that was also undervalued on our site and a great purchase, but that's a different matter!)

Not sure why you feel so strongly on the situation, as we still feel we did nothing wrong in messages, resolved it very suitably with offering £10 and a full refund, all whilst in our eyes being a minimal mistake on the website to begin with. We would also like to point out we sent you the 'correct card' as listed on the site (Just didn't have a matching photo but was the correct details on the listing) and we couldn't send you the card you 'wanted' (The holo) because we did not have the stock, otherwise we would have told you to just keep the non holo, and sent you the holo version also!

We believe we did everything we could to address the situation.

Kind Regards

Evo Cards

Noté 5 sur 5 étoiles

Highly recommend

This was my first order with Evo Cards and all items were packaged well, received them fast and in perfect condition. There was a small issue with my order, which Harry sorted out promptly and included extra packs as an apology. Would highly recommend and will definitely purchase again.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great

Always great, delivery fast will continue ordering :)

27 février 2026

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