Absolutely amazing guys I had josh and Joe here today sorting electrics out for solars inwhich I couldn't fault them ,2 really nice guys and what an amazing job they did .thankyou for your amazing wor... Voir plus
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Joe & Josh ( sparkys ) we’re absolutely brilliant, they kept there work area tidy and took there boots off when entering the house, they were both very polite and would highly recommend them. ⭐️⭐️⭐️⭐... Voir plus
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Great communication contacted me day before to inform of time frame and half hour before arrival. They went into the loft for an inspection and informed me they will be coming to remove installation... Voir plus
I have received swift response and the team have made sure I was provided with all the information requested and more to bring comfort I was making the right decision. Jacob assessed my house and was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entrepreneur spécialisé dans l'isolation
- aussi dans
- Fournisseur de chauffage
- Solutions et équipement énergétiques
Écrit par l'entreprise
Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.
Coordonnées de contact
Wyastone Business Park, NP25 3SR, Monmouth, Royaume-Uni
- info@evolvehes.co.uk
- www.evolvehes.co.uk
4,8
Excellent
646 avis
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A répondu à 83 % de ses avis négatifs
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Callum was highly professional and…
Callum was highly professional and thorough in his inspection. All of my dealings with Evolve have been extremely positive. Highly recommend.
28 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi there,
Thank you for your kind feedback. We're delighted to hear that Callum's professionalism and thoroughness made such a positive impression during his inspection.
It's especially rewarding to know that all of your interactions with Evolve have been positive. Providing excellent customer service is at the heart of what we do, and we're pleased that Callum reflected those standards.
We truly appreciate your recommendation and will make sure your comments are shared with Callum and the team.
Many thanks!
Evolve HES
Impressive first contact
Callum who came round from Evolve was great from start to finish. He contacted me the day before to confirm what time he would arrive, very punctual arriving at the exact time. He explained exactly what he would be doing from start to finish so I was fully aware what he would be doing. He was polite throughout, thorough and a pleasure to talk to. Thank you Callum, you made a good representation on behalf of Evolve.
28 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that Callum provided such a positive experience from start to finish.
It's great to know that his communication before the appointment, punctuality, and clear explanation of the process helped keep you informed every step of the way. We're especially pleased that his professionalism, thorough approach, and friendly manner left such a positive impression.
We'll be sure to pass your kind comments on to Callum. Thank you for choosing Evolve and for recognising the excellent service provided.
Many thanks!
Evolve HES
Excellent service and expert advice from Tim
We had Tim visit our home today to conduct a survey to see whether a heat pump or storage heaters would be a viable option for us. From the moment he arrived, he was incredibly friendly, helpful, and an absolute pleasure to deal with.
Tim is exceptionally knowledgeable about his field. He took the time to talk us through the entire process from start to finish, and carefully explained in detail exactly how the different systems work. What we appreciated most was that he genuinely seemed to value our opinions, especially when it came to discussing the positioning and locations of the heaters. He listened to our needs and made sure the proposed solutions would actually work for our living space.
27 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Stu,
Thank you for taking the time to share your experience. We're delighted to hear that Tim provided such a positive and informative service during his visit.
It's great to know that he took the time to explain the different options clearly, answer your questions, and ensure your preferences were considered throughout the survey. We pride ourselves on delivering knowledgeable, customer-focused advice, so we're pleased that Tim's friendly approach and attention to your needs made such a positive impression.
We'll be sure to pass on your kind feedback to Tim. Thank you again for your recommendation.
Many thanks!
Evolve HES
Réponse de Evolve Home Energy Solutions
Hi Katie,
Thank you for your feedback. We're delighted to hear that Callum provided you with 5-star service. We'll be sure to pass on your kind comments.
Many thanks!
Evolve HES
What good service
We had a visit from Tim today very pleasant very knowledgeable and polite person. He did our survey explained everything to us very further 
Thank you Tim.
26 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi David,
Thank you for taking the time to share your feedback. We're so pleased to hear that Tim made your survey visit such a positive experience. His friendly manner, professionalism, and wealth of knowledge are greatly valued, and it's wonderful to know that he took the time to explain everything clearly and ensure you felt informed throughout the process.
Your kind words are very much appreciated, and we'll be sure to pass them on to Tim. Thank you again for your feedback and for choosing us.
Many thanks,
Evolve HES
This was a great experience
This was a great experience, the surveyor Tim Jenkins was polite and explained everything well. I appreciated his patience with our questions and care he took during his survey - thank you.
25 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi there,
Thank you so much for your wonderful feedback. We are delighted to hear that Tim provided such a positive experience. His professionalism, patience, and willingness to thoroughly explain the survey process are qualities we greatly value, and it's fantastic to know that his care and attention made such a difference.
We truly appreciate you taking the time to share your experience, and we will be sure to pass your kind words on to Tim. Thank you again for your feedback and for choosing our service.
Many thanks,
Evolve HES
Callum and Jacob were very efficient
Callum and Jacob were very efficient
Thank you
25 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Charlotte,
Many thanks for your feedback. We're pleased to hear that Callum and Jacob were able to assist you efficiently and make the process a smooth one. We will of course pass along your compliments.
Many thanks!
Evolve HES
Callum was absolutely superb and…
Callum was absolutely superb and carried out my home survey with efficiency and professionalism.
He explained everything in a clear manner and is an asset to your organisation.
20 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi David,
Thank you for your fantastic feedback. We're delighted to hear that Callum carried out your home survey with such professionalism and efficiency. It's great to know he explained everything clearly and made the experience a positive one. We'll be sure to pass on your kind words, and we agree - he's a real asset to the team.
Many thanks!
Evolve HES
Can't recommend Bailey highly enough
Bailey was extremely polite, explained everything we needed to know and answered all our questions. He was clean , tidy and professional. A very peronable young man and has excellent customers relationship skills.
He was very efficient too.
Superb service. I would recommend Bailey without hesitation.
13 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Rebecca,
Thank you for your wonderful feedback. We're delighted to hear that Bailey was polite, professional, and took the time to explain everything clearly while answering all your questions. It's great to know his efficiency, tidiness, and customer service skills made such a positive impression. We truly appreciate your recommendation.
Many thanks!
Evolve HES
Bailey was helpful and courteous
Bailey was helpful and courteous. Explained what he would be checking and why checks required.Would recommend
10 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Tanya,
Thank you for your kind feedback. Providing clear communication and excellent service is very important to us, so it's great to know Bailey delivered a positive experience. We truly appreciate your recommendation and will be sure to pass on your comments to him.
Many thanks!
Evolve HES
Before today I was considering…
Before today I was considering cancelling my install as I didn't know what to expect and i thought the house was going to be turned upside down with wiring showing everywhere and that they would also be picking holes in everything. How wrong was I?
Callum came and talked me through the process and answered all the questions I had and even got photos sent over (I'm a visual person) of what the batteries and wiring would like.
Thank you Callum and Evolve a very positive experience
6 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Thank you for taking the time to share your feedback. We're delighted to hear that Callum was able to put your mind at ease by clearly explaining the process and providing visual examples of the installation. It's great to know that what initially felt daunting turned into such a positive experience. We'll be sure to pass your kind words on to Callum.
Many thanks!
Evolve HES
Bailey was professional and nice to…
Bailey was professional and nice to deal with
5 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Paula,
Thank you for taking the time to leave your feedback.
We're delighted to hear that Bailey was professional and pleasant to deal with throughout your experience. Providing friendly and professional service is something we pride ourselves on, and it's always great to receive recognition when our team members deliver this. We'll be sure to pass your kind comments on to Bailey, who will be pleased to hear your feedback.
Many thanks!
Evolve HES
Excellent
Well, I only had the option of 5 stars. Callum would have got 10 in my view. Personally having experienced this whole process so far I really cannot fault Callum from Evolve or Ridgeway Energy. All truly professional, kind and, well, just lovely people. Your staff are a credit to the organisation. I would highly recommend in future. Thanks so.
4 août 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Erica,
Thank you so much for your wonderful feedback. It means a great deal to us to hear that your experience with both Evolve and Ridgeway Energy has been such a positive one.
We're especially pleased to hear your kind words about Callum. We'll be sure to pass your comments on to him and the wider team. I'm sure they'll be delighted to know the impact they've had and that you felt so well supported throughout the process.
Thank you again for taking the time to share your experience and for your recommendation. We truly appreciate it and look forward to continuing to support you.
Many thanks!
Evolve HES
Very polite man and very respectful to…
Very polite man and very respectful to my house
24 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Tia,
Thank you very much for your kind feedback. We're delighted to hear that Callum was polite and respectful throughout his visit. We take great pride in providing excellent customer service, and it's wonderful to know that Callum represented us so well. We'll be sure to pass your comments on to him, and we're sure he'll appreciate your recognition. Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
We had Callum do carry out an EPC at…
We had Callum do carry out an EPC at our property very polite and respectful, he ensured he had his boot covers on as soon as he entered the door brillaint experience.
24 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Shaun,
Thank you for taking the time to share your feedback. We’re delighted to hear that Callum provided such a positive experience during your EPC assessment.
We take pride in delivering excellent customer service, and your comments are a wonderful reflection of Callum's professionalism. We will be sure to pass your kind words on to him. Thank you again for your feedback and for choosing our service.
Many thanks!
Evolve HES
Callum was very friendly and helpful…
Callum was very friendly and helpful explaining about the reason for the visit and able to answer any questions I had. Very pleasant visit and 100% on customer service.
22 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Rob,
Thank you for your wonderful feedback. We're delighted to hear that Callum's professionalism and excellent customer service made such a positive impression and helped make your experience a pleasant one.
We're also very grateful that you chose to use our services, and we're pleased that we were able to meet your expectations. Your kind comments will be passed on to Callum, who we're sure will be delighted to receive your recognition.
Thank you again for taking the time to share your experience with us. We hope to assist you again in the future.
Many thanks!
Evolve HES
Excellent service for my Home Grant survey
I recently had Rhis from Evolve come out to my property to carry out a survey for the Home Grant program, and I couldn’t be happier with the whole experience.
From start to finish, everything was smooth and professional. He arrived on time, he’s very polite and knowledgeable, and took the time to explain exactly what the survey covered and how it relates to the grant requirements. No question was too much trouble, and he made the whole process feel straightforward rather than confusing.
It’s such a relief to deal with a company that is reliable, friendly, and genuinely helpful. I’d absolutely recommend Evolve to anyone looking to apply for the Home Grant or needing property surveys — great work!
21 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Mihail,
Thank you ever so much for taking the time to share your feedback. We’re delighted to hear that Rhys provided such a helpful and professional experience - we’ll be sure to pass your kind words on to him. Thank you for your recommendation, and for choosing us.
Many thanks!
Evolve HES
Arrived on time very polite and…
Arrived on time very polite and knowledgeable. Did not rush and did a full survey.,
20 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Thank you so much for your kind feedback. We always strive to provide a thorough and professional service, and it's great to hear that we met your high standards.
Many thanks!
Evolve HES
The installation of my solar panels…
The installation of my solar panels were due on the 16th July.
The day before, the scaffolders arrived at 8am and while they were erecting the scaffolding, Joe and Josh arrived to install the inverter and battery.
While they were working Shaun came to put the solar panels in place.
Joe and Josh spent over six hours working in temperatures over 27°.
Each team cleaned up and left my property immaculate.
I whole heartedly recommend this company and their staff.
15 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Thank you very much for taking the time to share your feedback with us. We're delighted to hear about your positive experience and truly appreciate your kind comments.
It's always great to know when our team has been able to provide excellent service, and we'll be sure to pass your feedback on to Joe, Josh, and Shaun. We're sure they'll be pleased to hear your recognition of their efforts.
Thank you again for your feedback and for choosing us. We look forward to assisting you again in the future.
Many thanks!
Evolve HES
Ive had Tim and Callum over to do the…
Ive had Tim and Callum over to do the heat and electric surveys and they were spectacular with their service. Very friendly and easy going people, answered all of my questions and put my mind at ease for the upcoming work. Such a great team!
Highly recommend using Evolve, they know their stuff.
15 juillet 2026
Avis spontané
Réponse de Evolve Home Energy Solutions
Hi Hannah,
We really appreciate your feedback and your kind words, and we are delighted to hear about your positive experience. We're especially pleased to know that we were able to help put your mind at ease throughout the process. Providing reassurance and support for our customers is very important to us, so it's wonderful to hear that this made a difference.
We'll be sure to pass your feedback on to Tim and Callum, who will be delighted to know that their efforts were appreciated.
Thank you again for your feedback and for choosing us. We look forward to continuing to work with you.
Many thanks!
Evolve HES
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