We found the staff in the shop very helpful and efficent. We also found the delivery guys to be polite, helpful and friendly. We are very happy with our purchase. And would recommend fairway... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bed delivery and installation very good. Only complaint two men booked for carpet fitting as wardrobe needed moving Only one man came and my husband had to help him.
L'entreprise a répondu
Excellent to buy from assistances in shop very knowledgeable of products and after sales very good , emails and phone calls as to keeping you up to date pleasure to do purchase from . B. Coe
L'entreprise a répondu
a great company to deal with, right from being in the showroom to having the furniture delivered. very professional, but also friendly and approachable. the staff knew exactly what we needed and advis... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Magasin de revêtements de sol
- Magasin de canapés
- Tapissier décorateur
À propos de Fairway Furniture
Écrit par l'entreprise
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Coordonnées de contact
184 Billacombe Road, PL9 7HE, Plymouth, Royaume-Uni
- 01752 408941
- feedback@fairwayfurniture.co.uk
- www.fairwayfurniture.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24 juillet 2026
Réponse de Fairway Furniture
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
From visiting the show room to…
From visiting the show room to delivery, I can't fault the process.
I was kept informed of schedules of delivery.
On delivery day, the two hour window I was given was adhered to.
21 juillet 2026
Réponse de Fairway Furniture
Thank you for your great review. We're delighted to hear that everything went smoothly from your showroom visit through to delivery. Keeping our customers informed every step of the way is important to us, so it's wonderful to know that the delivery updates were helpful and that our team arrived within the promised time slot. We hope you enjoy your new furniture and thank you for choosing Fairway Furniture.
Réponse de Fairway Furniture
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
The staff are excellent
The choice of the particular piece I was looking for was good, the help and support of the staff was excellent and efficient.
12 juillet 2026
Réponse de Fairway Furniture
Thank you for your feedback. We're delighted to hear that you found the perfect piece of furniture and that our team were able to provide helpful and efficient service throughout your experience.
We truly appreciate your custom and hope you enjoy your new furniture for many years to come.
Nice helpful gentlemen delivered my…
Nice helpful gentlemen delivered my furniture without a single deep breath or grunt you usually get from most delivery people
30 juillet 2026
Réponse de Fairway Furniture
Thank you for your kind review. We're so pleased to hear that our delivery team made such a positive impression and delivered your furniture with care and professionalism. We hope you enjoy your new furniture!
Excellent service
Helpful sales experience, supported by regular accurate delivery details. Delivery and set up of the furniture was carried out as agreed. We would certainly use Fairway Furnishings again
29 juillet 2026
Réponse de Fairway Furniture
Thank you for your lovely review. We're pleased to hear that you had a helpful sales experience and that our regular delivery updates kept you well informed throughout the process.
It's also great to know that your furniture was delivered and assembled as planned. We truly appreciate your feedback and are delighted that you would choose us again in the future.
Bed delivery and installation very…
Bed delivery and installation very good. Only complaint two men booked for carpet fitting as wardrobe needed moving Only one man came and my husband had to help him.
29 juillet 2026
Réponse de Fairway Furniture
Thank you for your feedback. We're pleased to hear that the bed delivery and installation went well and that you were happy with the service provided.
We're sorry to learn that only one fitter attended for the carpet fitting when two were expected. We appreciate you bringing this to our attention and have shared your comments with the team to help us ensure a smoother experience in the future.
The selection is fantastic and we are…
The selection is fantastic and we are very happy with the furniture we ordered great quality
31 juillet 2026
Réponse de Fairway Furniture
Thank you for your review. We're pleased to hear that you found our selection fantastic and that you're happy with the furniture you chose.
Knowing that you're delighted with the quality of your purchase means a great deal to us. We hope you enjoy your new furniture for many years to come.
Excellent to buy from assistances in…
Excellent to buy from assistances in shop very knowledgeable of products and after sales very good , emails and phone calls as to keeping you up to date pleasure to do purchase from . B. Coe
1 juillet 2026
Réponse de Fairway Furniture
Thank you for your wonderful review.
We're pleased to hear that our showroom team were able to provide their knowledge and help you find the right product. It's also great to know that our team kept you well informed throughout the process with regular updates.
We truly appreciate your kind words and are delighted that your experience with Fairway Furniture was such a positive one.
Everything ran smoothly from start the…
Everything ran smoothly from start the finish. Amazing quality bed my son loves it.
28 juillet 2026
Réponse de Fairway Furniture
Thank you for your kind feedback. We're so pleased to hear that everything ran smoothly from start to finish, that your son loves his new bed and that you're happy with the quality of your purchase.
We hope it brings many years of comfort!
Happy customer
We found the staff in the shop very helpful and efficent.
We also found the delivery guys to be polite, helpful and friendly.
We are very happy with our purchase. And would recommend fairway furniture.
We have bought several items from this store and always go back.
28 juillet 2026
Réponse de Fairway Furniture
Thank you for your lovely review. We're happy to hear that both our showroom team and delivery colleagues were helpful, friendly, and efficient.
It's especially rewarding to know that you're happy with your purchase and that you've continued to choose Fairway Furniture over the years. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Great service from the store and…
Great service from the store and delivery team ,I have a lot of steps to my house and nothing was to much trouble for the team
24 juillet 2026
Réponse de Fairway Furniture
Thank you for taking the time to leave your feedback. We're delighted to hear that you received such excellent service from both our showroom and delivery teams.
It's brilliant to hear that our delivery team were able to manage the access to your property with ease and provide a helpful, hassle-free experience. Going above and beyond for our customers is something we always strive for, so your kind comments are greatly appreciated.
Everyone polite delivery good
1 août 2026
Réponse de Fairway Furniture
Thank you for taking the time to leave us a review. We’re glad to hear that you found everyone polite and that your delivery experience was a good one. Our team works hard to provide friendly service from purchase through to delivery, so it’s wonderful to know this was reflected in your experience.
Thank you for choosing us and we hope you enjoy your new furniture.
The delivery was very efficient a very…
The delivery was very efficient a very good service.
23 juillet 2026
Réponse de Fairway Furniture
Thank you for your kind review!
We're pleased to hear that you found our delivery service efficient and that everything went smoothly. Thank you for taking the time to share your experience with us, it is greatly appreciated.
Needed a new suite
Needed a new suite. Went to St Austell Fairway Furniture store. We met a salesman called Will, who looked after our every need possible. Was made to feel welcome from the start. Nothing was too much trouble for him. We were allowed to wander around with no sales pressure at all, which is something I like. When we found what we liked, Will was there to help guide us through our options. My husband and I came away feeling happy and very impressed by the way we were helped and advised throughout our visit.
Many thanks to all at Fairway Furniture.
I couldn’t rate our shopping experience higher, and would recommend them to anyone.
29 juin 2026
Avis spontané
Réponse de Fairway Furniture
Thank you for your fantastic review!
It's lovely to hear that Will at our St Austell store made your experience a positive one and to know you felt welcomed, supported, and able to browse at your own pace without any pressure. We'll be sure to pass on your kind comments to Will and the team. Thank you for your recommendation, and we hope you enjoy your new suite.
a great company to deal with
a great company to deal with, right from being in the showroom to having the furniture delivered. very professional, but also friendly and approachable. the staff knew exactly what we needed and advised us the best option. they kept us informed all the time. the delivery was on time, rang us to arrange a time. everything was on perfect
21 juillet 2026
Réponse de Fairway Furniture
Thank you for your wonderful review!
We're delighted to hear you had a positive experience from our showroom through to delivery. It's great to know our team provided helpful advice, kept you informed, and delivered a friendly, professional service. We really appreciate your feedback and hope you love your new furniture.
Réponse de Fairway Furniture
Thank you for your review! We're delighted to hear that you found our service reassuring and that you received great customer service from our team. Your feedback is greatly appreciated, and we hope you enjoy your furniture for many years to come.
One piece of my order is damaged and we…
One piece of my order is damaged and we also ordered a headboard that did not come with the bed to be told it was not ordered
23 juillet 2026
Réponse de Fairway Furniture
Thank you for taking the time to share your feedback.
We're very sorry to hear that part of your order arrived damaged and that there has been confusion regarding your headboard. This has been passed on to the Store Manager, who is currently looking into the matter and will be in contact with you shortly to discuss everything further and work towards a resolution.
We appreciate your patience and apologise for any inconvenience caused.
Helpful staff that are able to advise…
Helpful staff that are able to advise you concerning your order, when it’s going to be ready & delivered with you choosing date & time.
23 juillet 2026
Réponse de Fairway Furniture
Thank you for your kind review! We're pleased to hear that our team kept you informed throughout your order and were able to provide helpful advice on delivery times and availability. It's wonderful to know that our flexible delivery options worked well for you too. Thank you for taking the time to share your experience, and we hope to welcome you back again soon.
All of the staff and delivery staff…
All of the staff and delivery staff went up and beyond thank you so very much great job.
23 juillet 2026
Réponse de Fairway Furniture
Thank you for your fantastic review! We're delighted to hear that both our showroom team and delivery colleagues went above and beyond to help. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for choosing Fairway Furniture.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.