Farm Direct Avis 

2 154
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Voir plus

Noté 5 sur 5 étoiles

Farm Direct is a supplier of an extraordinarily wide range of products, both fresh and packaged/tinned from all manner of small scale farmers and growers in the UK. Excellent service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Voir plus

Noté 5 sur 5 étoiles

I had a very good first experience with Farm Direct and I am impressed by the quality of food and their service. I loved the vegetables, and with a quite large catalogue, Farm direct provides very goo... Voir plus

À propos de l'entreprise

  1. Supermarché
  2. aussi dans
  3. Magasin d'alimentation bio
  4. Magasin d'articles saisonniers
  5. Primeur
  6. Service de commande de repas en ligne
  7. Service de livraison des courses

Écrit par l'entreprise

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 154)

141 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

top quality produce

As always, top quality produce delivered with a smile. A small problem with one item, which was resolved as soon as I notified them.

27 avril 2025
Logo de Farm Direct

Réponse de Farm Direct

hi Lynn,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Noté 5 sur 5 étoiles

A good range of regional and organic…

A good range of regional and organic foods. I also find the website easy to navigate and I love that I can edit my order until the day before, it’s really helpful!

27 avril 2025
Logo de Farm Direct

Réponse de Farm Direct

hi Casey,
thanks so much for the encouraging feedback, it is very much appreciated,
Robert

Noté 4 sur 5 étoiles

Very good

Very good. Fast delivery and good produce

25 avril 2025
Logo de Farm Direct

Réponse de Farm Direct

hi Diego,
thanks so much for the encouraging feedback, it is very much appreciated,
Robert

Noté 5 sur 5 étoiles

Freshest, reliable seasonal produce and great customer service

I wholeheartedly rely on Farm Direct for seasonal produce, it's always fresh, with sensible substitutions when they're needed, and fairly priced. You don't find this quality AND variety in regular supermarkets! Deliveries are also great, drivers are so nice and you can track them live on their way to your door. Glad I've found Farm Direct during the pandemic, I'm not letting go!

25 avril 2025
Logo de Farm Direct

Réponse de Farm Direct

hi Irene,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Rober

Noté 5 sur 5 étoiles

bean poles…

all good no problems will be ordering more

2 mai 2025
Logo de Farm Direct

Réponse de Farm Direct

Hi Chris

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Bean poles back second week of Febuary!

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

Fantastic Farm Direct

Very reliable, friendly company with fantastic produce. I am delighted to have discovered them and I am a repeat customer. Recommended.

1 mai 2025
Logo de Farm Direct

Réponse de Farm Direct

hi C,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Rober

Noté 3 sur 5 étoiles

Quality product is excelent bilit

Quality product is excelent, buuuut I take order 2 days before delivery and 1/3 of the order is replaced by other items or was not in stock (and was during check-out) so jave to give it a thought now aboit that because I order what I need, if there is not it means I won't have it or will have to redo an order and wait and pray that all is in stock

1 mai 2025
Noté 5 sur 5 étoiles

We love Farm Direct!

We love Farm Direct!
When you start buying your fresh produce from Farm Direct you realise how bad the quality is from supermarkets or even your local stores. Everything comes direct from local farms and there are organic/pesticide-free options for almost everything. It's also really not expensive.

27 avril 2025
Logo de Farm Direct

Réponse de Farm Direct

Hi Antonia

Thanks so much for your longstanding support and kindess, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Noté 5 sur 5 étoiles
Logo de Farm Direct

Réponse de Farm Direct

Hi Victor

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

One of my favourite companies of all…

One of my favourite companies of all times. I've been a customer for a number of years, and recommend to many of my clients (i'm a professional Nutritionist).
They're great to deal with, highly ethical and very competitively priced (often even cheaper than the producer themselves). I get all my family staples and more..
order

22 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

This is a great company

This is a great company. We get really excellent eggs delivered regularly and they also have lovely bread and meat. It's so nice to have an alternative to the big supermarkets. Delivery is always puncutal - highly recommended!

12 avril 2025
Avis spontané
Noté 5 sur 5 étoiles
Logo de Farm Direct

Réponse de Farm Direct

Hi Laura

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Noté 5 sur 5 étoiles

This shop is excellent and reliable…

This shop is excellent and reliable organic grocer, highly recommended . Great prices. I wish they would stock more offal variety and East / south east Asian stuff such as chilli 🌶️, ginger, garlic so I can complete all my shopping in one place.

28 mars 2025
Logo de Farm Direct

Réponse de Farm Direct

Hi Tessa

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

please let me know which offal lines you are interested in and i will see what we can do. re the other lines - at the moment, we try and stick to a rule of "if its fresh, its british", we do have wet garlic just started, and chillies are a good while away yet" - not perfect and narrowing, but our focus is on british produce for now,

thanks

Robert

Noté 5 sur 5 étoiles

Love the quality of the food which…

Love the quality of the food which comes with minimal packaging and lasts much longer than supermarkets as it's fresher. Also company is lovely, personable and love you can choose what you want to buy. If you like buying local, supporting smaller farmers and eating British this place is for you!

28 mars 2025
Noté 1 sur 5 étoiles

The fish was off there various mistakes…

The fish was off there various mistakes in the order.

Never again, in spite of several good suppliers

28 mars 2025
Logo de Farm Direct

Réponse de Farm Direct

hi Stuart

I am very sorry to read this. The order was delivered on Friday 28th March - 10 items. I have checked, and we have had no correspondence relating to any omissions or issues arising, and so it is disappointing to hear of issues arising 8 days later, through a public forum, without few details of what has gone wrong, so we can look into it and rectify it.

Please do feel free to email us at store@farm-direct.com so we can resolve this for you,

I am sorry for the inconvenience caused,

Robert

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus