Farm Direct Avis 2 083

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back. If they make a mistake with packing / deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hands down the best food in town! Honestly, I've been shopping from them since 2020 and the food quality and freshness is unbeatable. They do a great job selecting local farmers and producers, fr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Supermarché
  2. Primeur
  3. Service de livraison des courses
  4. Service de commande de repas en ligne
  5. Magasin d'alimentation bio
  6. Magasin d'articles saisonniers

Écrit par l'entreprise

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I'm dissatisfied because some eggs were…

I'm dissatisfied because some eggs were broken, vegetables and fruit were scattered in the carton, and the milk I ordered was missing. The eggs and milk were delivered the day after I emailed them. But I won't order products from this website again.

2 avril 2026
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Réponse : Farm Direct

hi Gabriela

I am very sorry for this disappointing service and we are very sorry to see you go,

Robert

Noté 5 sur 5 étoiles

Brilliant delivery

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

28 mars 2026
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Réponse : Farm Direct

hi Natasha,
thanks so much for the kind feedback, very much appreciated,
Robert

Noté 5 sur 5 étoiles

The best food great value for money

The best food great value for money, dillious I really enjoy food from the farm.. thank you

26 mars 2026
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Réponse : Farm Direct

hi Lucia

thanks so much for your support and feedback, it is hugely appreciated!

Robert

Noté 5 sur 5 étoiles

The produce quality is fresh

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back.

If they make a mistake with packing / delivering they always own up and accept liability.

The tracker is so good as I am working on the day of my delivery and so can plan my work schedule around delivery.

I also like the weekly email which is thoughtful and makes me think seriously about my part in doing the best for the planet.

They are a friendly team.

28 mars 2026
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Réponse : Farm Direct

Hi Geoff

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support and kindness.

Robert

Noté 4 sur 5 étoiles

Reliable deliveries, great range

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) woody beetroot...poor quality picking sometimes. Dairy good. Great choice. Overall really good and I have been a customer.for years.

28 mars 2026
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Réponse : Farm Direct

Hi Jill

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support.

Robert

Noté 4 sur 5 étoiles

Product quality

Good Quality of products though some are quite expensive for the amount a d good swift delivery

27 mars 2026
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Réponse : Farm Direct

Hi Yvonne

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Noté 5 sur 5 étoiles

The quality of the produce is…

The quality of the produce is excellent, and great value for money.
The delivery team are always helpful and polite.

26 mars 2026
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Réponse : Farm Direct

Hi Heather,

That is good to hear, thanks for taking the time to feed back, and for your great support, it is very much appreciated,

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

Great quality as always

Great quality as always. The leg of lamb was superb.

2 avril 2026
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Réponse : Farm Direct

Hi Frances

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

Great customer service

Great customer service, high quality products

26 mars 2026
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Réponse : Farm Direct

Hi Molly

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

Great range

Great range, lovely produce, and a fair way of dealing with customers. And always a friendly delivery. Thank you for it all!

28 février 2026
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Réponse : Farm Direct

hi G
thanks so much for the support and friendly feedback it means everything to us! Robert.

Noté 5 sur 5 étoiles

As always the best produce and I…

As always the best produce and I appreciate I get the radish greens with the radishes! They made an excellent radish green kimchi.
Beef short ribs were a treat and definitely made for a great meal.
Drivers are always so nice.

26 février 2026
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Réponse : Farm Direct

Hi Melanie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

great company!

I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

27 février 2026
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Réponse : Farm Direct

Hi Jeanne-Marie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

We are very lucky to have this supplier…

We are very lucky to have this supplier of a such a huge range of products from artisan producers and small scale farmers in our local area.
Everyone should look at their website before heading to a supermarket!

28 février 2026
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Réponse : Farm Direct

Hi Mrs Bower,

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

Highly recommend

Great food, great service, great emails.
Highly sustainable

28 février 2026
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Réponse : Farm Direct

Hi Richard

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Noté 5 sur 5 étoiles

BEST ONLINE FARM SHOP..local baked goods

The tracker was brilliant.I has my foot orthotic ready to go so delivery guy not waiting ling for me to answe door.I loved the Bix,it was easy to add items after I completed main shop I know where all the fresh produce was grown.I preferred, this site,as opposed to the other veg box companies.looking forwards to cooking and eating in a new way.

12 mars 2026
Avis spontané
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Réponse : Farm Direct

Hi Amanda

That is great to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Noté 5 sur 5 étoiles

Farm Direct food is high quality

Farm Direct food is high quality! Is fresh and organic.
Good customer service and time of delivery, packaging is reduced at the minimum.
I love their foods.
I recommend them.

28 février 2026
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Réponse : Farm Direct

Hi Emilia

That is good to hear, thanks for taking the time to feed back and for your great support, it is very much appreciated,

Thanks

Robert

Noté 5 sur 5 étoiles
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Réponse : Farm Direct

Hi Miriam

That is good to hear, thanks for taking the time to feed back and for your support, it is very much appreciated,

Thanks

Robert

Noté 5 sur 5 étoiles

Always happy with my deliveries and the…

Always happy with my deliveries and the produce, thankyou

28 février 2026
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Réponse : Farm Direct

Hi Sharon

That is good to hear, thanks for taking the time to feed back and for all your support, it is very much appreciated,

Thanks

Robert

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