Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Voir plus
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I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Voir plus
Farm Direct is a supplier of an extraordinarily wide range of products, both fresh and packaged/tinned from all manner of small scale farmers and growers in the UK. Excellent service.
L'entreprise a répondu
I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Voir plus
À propos de l'entreprise
- Supermarché
- aussi dans
- Magasin d'alimentation bio
- Magasin d'articles saisonniers
- Primeur
- Service de commande de repas en ligne
- Service de livraison des courses
Écrit par l'entreprise
Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.
Coordonnées de contact
Unit 29, Uplands B Business Park, Blackhorse Road, E17 5QN, London, Royaume-Uni
- +447919368230
- store@farm-direct.com
- www.farm-direct.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tray of eggs missing from my order,
Tray of eggs missing from my order,
Emailed them they gave a date for delivery but nothing showed up on the date they were supposed to be delivered.
Had to phone them to sort out anothere delivey date.
They was delivered.
First time anything like this has happened,
I will still order from them again.

Réponse de Farm Direct
Great ethos, helpful staff and quality products
We were over the moon with our experience of Farm Direct. Lovely people who served us when we collected our iris plants - so helpful with advising how to plant the them properly. They're all planted and looking forward to them blooming.
Seeing the place also made us want to buy from Farm Direct again in the future and support the business. The produce looked great and I love the ethos of the company. Great to "Meet the farmers" on the website to see where the produce is coming from.
Looking forward to buying from them again.

Réponse de Farm Direct
Fabulous veg
Fabulous veg, meat and other groceries from sustainable sources at reasonable prices. We look forward to our weekly delivery.

Réponse de Farm Direct
Fresh vegetables and they beautifully…
Fresh vegetables and they beautifully smell like vegetables , great quality of fish and meat, good price as well, I am very pleased.

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I absolutely love Farm Direct and tell…
I absolutely love Farm Direct and tell anyone who'll listen to order from them, I think it's a really reasonable price for beautiful muddy vegetables

Réponse de Farm Direct
Quality
Overall, I'm happy with my purchases, which I make fairly regularly. However, this time I ordered asparagus, unfortunately, the quality was poor. They were wilted, very thin, and broken. They weren't really edible.

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Great produce and service
A great selection of fruit and vegetables direct from the farmer. Fish from the ship and bread etc from the baker.
Excellent service and prices.

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A great shopping experience
A great shopping experience, with fresh products and good prices. The only area for improvement is to notify the customer when an out-of-stock item is substituted, to check whether the customer is happy with the replacement.

Réponse de Farm Direct
Food Heaven delivered to your door
I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item comes from, so you can see exactly which small producers you are supporting. From what I've tried so far, the quality is far superior than what you'll find at the supermarket, and often comparable in price. Delivery was easy, with options for different days, notifications and live tracking. For the veg box, I like knowing what you're going to get ahead of time and the flexibility of not having to sign up to a subscription, so you can adapt each week. Do yourself a favour and try the fennel salami - it's the best I've ever had!

Réponse de Farm Direct
I'm dissatisfied because some eggs were…
I'm dissatisfied because some eggs were broken, vegetables and fruit were scattered in the carton, and the milk I ordered was missing. The eggs and milk were delivered the day after I emailed them. But I won't order products from this website again.

Réponse de Farm Direct
Brilliant delivery
Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

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The best food great value for money
The best food great value for money, dillious I really enjoy food from the farm.. thank you

Réponse de Farm Direct
The produce quality is fresh
The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back.
If they make a mistake with packing / delivering they always own up and accept liability.
The tracker is so good as I am working on the day of my delivery and so can plan my work schedule around delivery.
I also like the weekly email which is thoughtful and makes me think seriously about my part in doing the best for the planet.
They are a friendly team.

Réponse de Farm Direct
Reliable deliveries, great range
Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) woody beetroot...poor quality picking sometimes. Dairy good. Great choice. Overall really good and I have been a customer.for years.

Réponse de Farm Direct
Product quality
Good Quality of products though some are quite expensive for the amount a d good swift delivery

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Great range
Great range, lovely produce, and a fair way of dealing with customers. And always a friendly delivery. Thank you for it all!

Réponse de Farm Direct
great company!
I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

Réponse de Farm Direct
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