Fashion Szn Avis 

Terrible quality, and the price absolutely doesn’t reflect it. Made an online return which has taken weeks. It’s just been processed and my money may take 10 days to come back to me… there was no delay taking the money.

The material on the dress I ordered was cheap and nasty considering it was £60 with £4.99 delivery
Couldn't have wore it
More fool me for not reading the returns policy as it costs £2.99 to return also
Also awaiting a refund
Still awaiting refund as of today 3rd August

Made an order relatively ok dispatch . However the item got lost by DHL which took another 2 days to recover. By this time it was no longer needed so I returned the dress. This is where Fashion SZN is an issue…Returns process is terrible you have to PRINT the form not really with the new way of doing things which is just long. I don’t have a printer so had to go to local library. I returned my item (4th July) and on 7th of July it was confirmed as received. I’m STILL waiting for a refund they state 14 days (in this day & age where rival companies are doing it faster) I returned other items from other brands after this time and received refunds much faster. I just wasted my whole time. They need to revamp their whole entire process especially this dreaded refund which MOST of their complaints are about. Clearly this is an issue that they need to look at and create better systems for (if they take accountability for it) !

Good delivery timing, sizing perfect, dress looks exactly the same as advertised. Very pleased.

Dress size way too small for the sizing label stated. I actually ordered 2 sizes up as I've not used this site before and dress far too small. Not able to return dress as I don't have a printer and the shop keeper at the collection drop off site was not helpful siting she doesn't deal with this company anymore. Too much hassle to return so will just take the loss on the dress but will not be ordering from this company again.

I returned over £100 worth of clothes (2 items) and I still have not had my money back. It has been 15 days today since they received the return. I emailed them on the 11th day and got a reply asking me to give them my return tracking number and I haven’t heard back since even after I chased them again today. I know it says a possible 14 day refund window but have never actually had to wait that long from anywhere else before. Desperate for my money back!!!
Update: I received another confirmation of refund which could take another 10 days to get into my bank account - I still don’t have my money back.

Gorgeous dresses, really love the fit. Would definitely recommend! X

Awful clothing.

I have a short body and even then the swimming costume did not come up high enough to cover my boobs, despite being too big in the body on me.

Absolute joke!!!

Returns are sh*t. Using stupid inpost locker that hasn’t sent me my codes and aren’t being helpful.

I ordered from boohoo, if I’d known it was going to be a different company with different returns procedure I wouldn’t have bothered.

Give up making clothing you aren’t any good at it

Great service
Dress exactly as described. Very good value for money, true to size

Made a return for two dresses on behalf of my mum on the 23/06, to which they replied they had received on the 27/06 and it would take upto 14 days for a refund and we would receive further correspondence which we have not to even say the return was received. I have since emailed twice and not had any response to my emails now which I don’t think is very professional not sure why it is so difficult to simply email somebody back.

I can’t speak to the quality or fit of the dress itself but I would say that I ordered a dress on 7/2/2025 and paid for ‘tracked delivery within 7 days’. On 7/2/2025 my package does show that it was created by Fed Ex but that it is still in Milton Kings GB as of this morning. Disappointed because I purchased it for an out of state wedding this weekend relying on their original delivery estimate. Here we are 6 days later and it hasn’t even left Great Britain. I reached out to their customer service to get a delivery estimate on 7/4 and was asked to confirm the size so that it could be shipped. What the heck? So now I’m starting to think I was scammed and I guess will contact my AMEX card. And even if the dress does make it here, it will be far too late for the wedding. I would say definitely don’t rely on their shipping estimate. I will update later if I actually receive the dress. Guess I’m shopping tonite at our mall :(

Was a little apprehensive about ordering after a couple of negative review but I’m so pleased I did, I ordered several dresses as was unsure of sizes with it being my first order needless to say I only ended up returning one lol I had no issue with returning the dress or getting a refund and the customer service was excellent, so please with myself for not being put off from negative reviews and will certainly be ordering in the future and would definitely recommend 😁

Amazing dresses. Fit is amazing. Would definitely recommend and return

finally an actual plus size brand that caters for curves with in style pieces - generous pieces and can always rely on every parcel fitting me so well

Absolutely love my dress from fashion szn will definitely be purchasing again in the future!

Thanks

Alice x

Fashion season has completely transformed my wardrobe. As someone who is plus-size, finding stylish and well-fitting clothing can be a challenge. However, this brand has truly delivered. Their pieces are not only fashionable but also size-inclusive, eliminating the guesswork around sizing. It’s clear they’ve thoughtfully considered every detail with all body types in mind.

The quality of the clothing is exceptional, and it’s exactly what the plus-size community has been waiting for. On top of that, the customer service is consistently excellent, the team is responsive, helpful, and genuinely cares. I highly recommend this brand and believe they deserve even more five-star reviews.

Bought a dress and swimming costume. Quick delivery! I had to return the costume and got refunded quickly. Will buy from again & again. Really happy.

Amazing clothes for curvy bodies! Quick delivery. Very flattering 🥰

Loved my dress,fit was pefect and service was great,no complaints!

I purchased a dress ,which did not arrive.
I have asked for a refund and this company has stopped answering my emails. I will open a dispute with PayPal to get my money refunded.

Update……4/07/2025
Fashion szn contacted me by email and informed me they would issue me a refund, will update when this happens.
Update……7/07/2025
Fashion szn has refunded me via PayPal, Thank you.
Just to say that Fashion szn says it wasn’t their fault, but the courier (Evri) who lost my order, but I paid them (Fashion szn) £4.99 postage. Maybe they should start using different methods of postage.