Fastway Couriers Avis 

Pathetic.!!! Worst couriers ever!!! Not recommended!!!

Most unless company in the world. Worst service I have ever experienced. My parcel was handed over to them on the Wednesday, by the following every day when I contact them they promised me that it will be delivered before the end of the day. By The following week Tuesday they told me if I wNt I can collect the package from them, yes a delivery company that I already paid for a delivery wants me to collect. At the end of the day they promised me again that the package will be delivered before the end of the day tomorrow. I will never use them again!!

They have very bad customer service they are not trustworthy. They dont deliver people's packages. They lie .l will never have them handle my package again

I would like to commend Helen, the receptionist, for her excellent service and professionalism. She is friendly, welcoming, and always willing to assist. Her communication and positive attitude make every interaction pleasant and professional. Wow!! Fastway Couriers (Johannesburg)

They have a terrible customer relationship with the AI WhatsApp.
Does next to zero effort to get your package delivered if there is any slight inconvenience. The email on the website does not work and don't even bother to phone the branches because they simply say they can not help.

Report them to Icasa, because they fail to deliver the service they sell! They are the absolute worst, Packages takes more than 20 days and they never answer calls or email. when you manage to get respose they claim to have car trouble. my package has been stationary on a vehicle for more than a week. What a huge risk!! Report to icasa

Worst service
Very bad experience

Waste of time and money.

Terrible decision I would never use this company again. They don’t even respond to any emails or updates and they’ve lost my package.

the slowest courier company ever, would have been faster with SA Post. taken 6 days going onto 7 now for a package that was received in JHB coming to JBAY. Not the first time this has happened

Outstanding Professional Service from Fast Way India

We had an excellent experience with Abbas from Fast Way India while couriering our goods from Bangalore to the Netherlands. He was extremely professional, confident, and clearly very knowledgeable about his work.

Abbas personally helped with the packing, ensuring everything was done carefully and securely. Our goods arrived on time and in perfect condition, which gave us great peace of mind.

Fantastic service from start to finish. We will definitely be regular customers and highly recommend Abbas and Fast Way India to anyone looking for reliable international courier services.

Pathetic service!
No customer support, lying about not able to reach customer.
No back up no reply, no one answers the phones..

They handed my parcel to a shipping company called GLS Ireland which has 1 star rating. And that's it: End of responsibility for FastWay, and end of parcel for me. No wonder FastWay went bust in Irelnd. And with this quality of service, looks like same fate awaits them in UK.

Tracking Number: WY0022413177

Regular experience from Aramex delivery person - they don't deliver, just drop calling card and drive away, sometimes not even that. This has happened 3 times already in the last one month. One time i managed to catch the person as he was going to drive away so that i could get my parcel. My neighbours weren't so lucky. Their customer chat is horrible with no response . I live in Westmead, NSW. so if an Aramex person bothers to read this please get your delivery guys to do their job

My experience is below zero.
I ve spent 3 days at home because of notification that my parcel CR0005103148 is dispatched and on the way.
Today I ve spent whole day at home again and received the message that driver missed me. He was trying to deliver my parcel but couldn’t find address. It is super ridiculous because I’m using this service about 5 years and my suburb Melville is well known. I hat this terrible service few times and it is ended up by sending it to supplier back most of the times not even refunded. Even when it was refunded- no one is compensated customs fee and VAT .
This terrible company must be closed.

Absolutely delighted they are gone bust. The worst, the absolute worst couriers in the country. Worst customer services....atrocious.
Effffffing delighted and good riddance.

twas a mild, dry day in carlow as i was taking a peaceful stroll with a fellow accomplice. we conversed throughout the lovely evening when i had the bright idea of ordering a few items for an event my accomplice was taking part in. the process went smoothly - i browsed the internet for good ideas, settled on two so my accomplice had a choice, and put the order in on a website called shein. shein were great although i try to avoid it for environmental reasons (2nd order ever in the past 19 years of my existence). they communicated the process thorughly with me, and it even looked like my package would be delivered early - as stated by the delivery company fastway with a bubbly announcement of their promises. i had a deadline for this package (my accomplice's event), so urgent delivery was desirable. then, one afternoon, i receive an abnormal electronic mail stating that my delivery has failed. so i think to myself.... huh, thats strange, perhaps the driver is just busier than usual it is halloween times after all. so i message as instructed - through a support icon that sends an automated response letting me know that the delivery company (fastway) has received my message and that a member of staff will get back to me within the hours between 9am and 5.30pm monday to friday. i think to myself, okay, this will be easily sorted in no time, ill just let the customer service employee know of the failed delivery and repeat the correct address to them for next day redelivery. boy was i mistaken. the next day as im awaiting response/confirmation that my package has been delivered, i get another (!) failed delivery message. this time was due to an obstruction (?). for context, the address has a small, unlocked (!) gate where packages are usually just thrown over any way. so at this rate im getting worried as the deadline is creeping closer like the snail (niche reference). so i message them again despite no response the first time in hopes of resolving this non-issue ASAP. yet again, no response, just another failed delivery message, another disappointment. so i take to my sources for information on what to do in this dire situation. i look to shein for assistance - and they save the day. they tell me this is quite a unique scenario and that they too are struggling to "link up", as the youth say, with fastway. he gives me numbers to ring - which i do but get hung up on immediately. nevertheless, the helpful customer service pookie does his best in resolving the situation, informing me fastway did not know the address?? this confuses me as they did know it well enough to inform me that 1) they called and got no answer and 2) there was a gate obstructing them. so which is it fastway? there are only 2 sides to every story - the truth and the lie. i think judging by the reviews given by many other unhappy customers we all know who the villain here is. anywho, package arrived by pure luck and my accomplice has beautiful shirts to choose from for her event, no thanks to fastway smelly losers.

It's the worse company ever... They should be banned
Always late, when they come they dont ring the bell, don't knock at the door and often says delivered and nothing I can't find anything and no customer services

This company is a disgrace

Said they tried to deliver my parcel two nights ago at 10.30pm and I didn't answer my phone. Lies. Said they attempted again last night at 12.30am, yes half an hour past midnight! And it was more lies. We have CCTV and there was definitely no sign of them. Why lie and not just do an honest job?? Emailed Fastway twice and no reply. This is probably the reason the don't have a contact number I could find. I got my parcel today when I contacted the company I bought my goods from. Unfortunately for them I won't use them again if they continue to use Fastway. I'm sure I'm not the only customer to complain to them. Also they lied and said the got my signature, I didn't sign anything! Fastway is a very dishonest company.

Expecting a delivery. Had been told it was delivered to my home. I have not received it. It is an appaling service. Unable to speak to anyone, and get an automated response. Managed earlier to text one of their operatives. Explained that my parcel was not delivered to me. She cut off the text, saying she had another customer on line and saying that my parcel was delivered. Dreadful way to treat customer. Still waiting for a parcel that I know I will not receive.

Worse and useless courrier company ever, sarcastic 🤌🏽If I had an option to choose, would've never picked fastway ever #SlowWay 👎🏽 wack