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Lisez les avis des autres

Noté 1 sur 5 étoiles

Stay away from this lot, items ordered 3 weeks ago, Royal Mail say they are waiting to receive the items but nothing. Have emailed them multiple times no response, tried calling just sends you to webs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered some Fairtex Muay Thai equipment from Fight Co and couldn’t be happier with the service. I had a few questions regarding my order and dispatch, and Matthew was brilliant — he replied quickl... Voir plus

Noté 5 sur 5 étoiles

Products: Great products at awesome prices. TopTen Kickboxing and Twins products. Brand new. Huge range of products. Your one stop shop for Martial arts gear. Communication: Regular updates from... Voir plus

Noté 1 sur 5 étoiles

Avoid at all costs. Just like every other negative review you will get a RM tracking number that will say the same message forever. They will then say package is missing or a pic of RM saying address... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour arts martiaux

Écrit par l'entreprise

Fight Co provides a huge range of equipment for all your martial arts needs including mixed martial arts equipment, boxing gloves, Muay Thai shorts, Thai kick pads, shin guards from top brands including Twins Special, Fairtex, Sandee, MTG.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(144)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing quality

Purchased a fantastic quality ninja suit for my 8 year old for Halloween. Quality of this product is immense compared to all the other costumes we’ve bought over the years. Great value and fast delivery. Definitely using fight co for boxing / Muay Thai equipment going forward. Thanks guys!

31 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Never sent my parcel

Never sent my parcel. Had to chase delivery as the tracking wasn't working. Royal Mail can't track parcels that have not left thier warehouse....

14 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

ANOTHER lost item!

Another bad shopping experience from this company!
ANOTHER product lost in the post! Blamed Royal mail 1st and 2nd time.
Second time this has happened to me. Will definitely be the last time I use this useless company.
No reply from emails or phone calls. Got my refund back through PayPal within the hour after making the complaint. STAY WELL AWAY FROM THIS COMPANY!
It's a tombola if your items turn up.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good place to order from

Read all these reviews after placing order, thought it was a scam but it isn’t! The guys at fight co assured me that the parcel is coming and it did end up coming within 3-5 working days as said on their website. Although the tracking number on royal mail said it hasnt been received, its just an error. I placed the order on saturday night, came on thursday. I asked where the parcel was via email , got back to me fast and said 48 hours, it came the next morning. So place some trust in these guys and don’t believe all the impatient reviews. Be patient.

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Five out of five stars

Five out of five stars.
When post office could not track down my package, Fight Co customer service team have professionally resolved the problem within 48 hrs.
Thank you guys.

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Really helpful

Really helpful, good knowledge. The assistant took the time to measure the gloves that I was enquiring about and even sent me photos comparing the products. Very impressed.

15 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Got my delivery

Got my delivery, this is the second time I’ve ordered with them , delivery could be quicker .

12 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

NEVER POSTED, LIYING CUSTOER SERVICE!!!

Same old story, wish i read these comments before ordering!!!
DO NOT ORDER FROM THEM, if you need your order in less than 2 weeks or so! After order, they send you Royal Mail tracking details ,so really looks like they are good and posted out quickly, but no, they have not posted it out, and from now they start blaiming Royal Mail!! who actually never received package from them :))) and when you contact them, you just keep hearing more lies and lies. Finally they said they will RECALL this parcel from Royal Mail and issue a refund :))))) SERIOUSLY!!! Its not really possible to recall parcel from RM, so obviusly, just another lie and they never posted it out! ABSOLUTELY USELESS WEBSITE TO ORDER FROM!!!
REPLY:; WHAT A LIAR!!!!! YOU SENT TRACKING NUMBER AND SAID IT'S BEEN POSTED OUT!! BUT ACTUALLY, 2 DAYS AFTER THAT, ROYAL MAIL STILL DID NOT HAVE THAT PARCEL! AND THEN YOU JUST STARTED BLAMING A ROYAL MAIL FOR NOTHING! WHEN I SAID I WANT TO CANCEL AS GOT THEM FROM OTHER WEBSITE BEFORE YOU EVEN POSTED THEM OUT, YOU SAID YOU WILL RECALL PARCEL FROM ROYAL MAIL :)))) SORRY, BUT THIS IS NOT POSSIBLE, SO JUST ANOTHER LIE.

3 juillet 2024
Avis spontané
Logo de Fight Co

Réponse de Fight Co

This customer has been rude and unhappy since placing his order from our apparently useless website. The customer ordered after 6.30pm on Wednesday, and on Thursday he was complaining the item had not arrived, the parcel was still sat in our warehouse. Its very clear to see on our website it says 24hour dispatch timeframe, this is the current length of time for us to get the item packed and leave our store. NOT 24 hour delivery. This dispatch time changes depending on the time of year and how busy currently are.

We also have the shipping details on every product page that confirms the delivery timeframe is 3-5 working days, this is in bold so it stands out.

However this delightful customer left us this review after 2 working days.

If you are reading these reviews based on making a purchase or have already purchased they should be taken with a pinch of salt. We dont pay Trustpilot to requests reviews from our customers. if we did they would be 98% 5-star reviews just like the other review sites we do use. we have been trading since 2011 and we only have 20 bad reviews on here. This year alone we have sent over 1000 orders out.

Thank you

Noté 1 sur 5 étoiles

Scammers

Ordered a few items 2 weeks ago and haven’t received them yet. I have contacted the company 3 times and had no reply, and the tracking number for Royal Mail says that they are still waiting for the parcel.

21 juin 2024
Avis spontané
Noté 2 sur 5 étoiles

Seems to be a consent theme with…

Seems to be a consent theme with regards to delivery. My item was taking longer than expected and the tracking wasn't updating emailed company and was told to wait a little longer I did wait but another two days passed and tracking still wasn't available (royal mail expecting package) company continuing to tell me to wait, upon checking the item all items were then out of stock no wonder it wasn't sent! Refunded me full amount and continue to say parcel with Royal mail! Awful company.

***Demand is a strong word, when it clearly shows on Royal mail tracking still with sender, looking at the reviews it isn't just me that as had the same issue with delivery, it isn't a dig at the company but perhaps look into a different courier to avoid these problems, I have also stated refund was given which is appreciated**

6 juin 2024
Avis spontané
Logo de Fight Co

Réponse de Fight Co

shipping takes on average 3 working days, but can take up to 5 working days after its been dispatched. When customers start asking for refunds after 2 working days they is no surprise the item has not been delivered. many things can happen that cause an item to be delayed after leaving Fight Co. All we ask is to allow some time for the item to arrive (within the delivery estimate) instead you demanded a refund after 2 working days. the parcel was recalled and has arrived back at Fight Co

Noté 5 sur 5 étoiles

Good Company , Bad Courier

Was initially very annoyed with service as it was taking longer than expected to deliver due to the courier not receiving the package , however once I got into contact during a working day I got a reply apologising and saying they will send a replacement through express delivery which arrived the next day. Overall customer service is good however the only thing that lets the company down is the courier they use which obviously is no fault on fight co’s behalf, I did think this site was a scam because of the reviews and my package not being delivered however once I got into contact with Matthew he was more than happy to offer a refund if I didn’t want to have a replacement pair sent.

5 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

My son has his first proffesional fight…

My son has his first proffesional fight in march and decided to buy him a pair of shorts fitting for the event .. after research I picked him floury shorts from FIGHT CO ... loved them that much he's actually picked another pair himself 👌 if he wins he gets new gloves 🫰😁

2 février 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAM Store, Avoid!

SCAM.. ordered a BJJ Gi for my son from the website did not turn up at all, no tracking or pop given. Ordered from eBay store and same again, took my money and no item or tracking provided. Ignoring eBay dispute, claiming through PayPal. Avoid like the plague!

9 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Order not arriving yet money taken for a week!😡

Ordered a pair of boots with express delivery, still have not received order a week later. Every phone call made to head to head office goes straight to answer phone. It seems to be an on going issue with delivery as I am looking down these reviews, wished I would have read these comments prior to using them, I have been given the excuse of ‘the courier has lost them’ but reading this comments it clearly is something going on with the company. I am absolutely disgusted with the fact a company can take a good chunk of money and a week later still have not even shipped the shoes, would 100% not use, in the process now of trying to get a refund. If I do no receive I will be taking it to small claims court!

22 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not trust terrible customer service…

Do not trust terrible customer service ordered mouthguard over 2 weeks never received tried to call nothing is working tried email no one mouve a finger. I will get my bank involved to get a refund. I advise customers to avoid Fifgt co and try somewhere else.it is jus rubbish.

8 février 2024
Avis spontané
Logo de Fight Co

Réponse de Fight Co

its was not delivered on the 1st attempt, customer emailed on the 15th. we shipped a replacement to the customer with an express delivery that was delivered today. Unfortunately items are often delayed when with the delivery companies and they was nothing more we could do other than send a replacement out for the customer and this is what was done.

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