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Lisez les avis des autres

Noté 1 sur 5 étoiles

Stay away from this lot, items ordered 3 weeks ago, Royal Mail say they are waiting to receive the items but nothing. Have emailed them multiple times no response, tried calling just sends you to webs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered some Fairtex Muay Thai equipment from Fight Co and couldn’t be happier with the service. I had a few questions regarding my order and dispatch, and Matthew was brilliant — he replied quickl... Voir plus

Noté 5 sur 5 étoiles

Products: Great products at awesome prices. TopTen Kickboxing and Twins products. Brand new. Huge range of products. Your one stop shop for Martial arts gear. Communication: Regular updates from... Voir plus

Noté 1 sur 5 étoiles

Avoid at all costs. Just like every other negative review you will get a RM tracking number that will say the same message forever. They will then say package is missing or a pic of RM saying address... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour arts martiaux

Écrit par l'entreprise

Fight Co provides a huge range of equipment for all your martial arts needs including mixed martial arts equipment, boxing gloves, Muay Thai shorts, Thai kick pads, shin guards from top brands including Twins Special, Fairtex, Sandee, MTG.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(144)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

VERY POOR CUSTOMER SERVICE

I ordered a pair of boxing gloves and a mouth guard and it has not shown up .
It has nearly been 2 weeks, I have emailed fight co about this issue and I’ve had no response .
DISGUSTED WITH THIS CUSTOMER SERVICE
Do not recommend!

15 février 2024
Avis spontané
Logo de Fight Co

Réponse de Fight Co

Hi, we did respond to your message and offer you a replacement parcel along with a free pair of hand wraps due to the inconvenience of the delay, we have not had any response so a full refund will be processed for you

Noté 1 sur 5 étoiles

Item didn’t turn up at my address …

Ordered a pair of boots early to mid November. Never received them. When I contacted fight co I got an email back showing me a photo of a plant with a tiny piece of plastic behind it . Don’t know who’s plant it was certainly not mine . Still haven’t received the boots or a refund or even an update . Certainly be careful when ordering from this company I certainly wouldn’t recommend it . If they can rip you off for 48 quid imagine if it was a lot more. Just read the reply back from these cowboys . PayPal have confirmed nothing if it’s that clear it’s my house upload the photograph on here and let people see . It’s quite clearly not my house why would I bother with all this nonsense over 48 pound ? I just want people to know that you haven’t sent anything to my address and have kept my money . These people are just full of excuses !! Pay pal are confirming nothing ! These people are liars ! Yes you might have GPS yes you left it behind a plant pot . Yes you DID NOT deliver it to me did you ? Your openly admitting you’ve left it behind some plant pot . That’s no good to me is it you haven’t delivered I haven’t received and your doing nothing about it only trying to justify your pathetic service and my review

29 novembre 2023
Avis spontané
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Réponse de Fight Co

If you are reading this review then i would like it with a pinch of salt. We have thousands of positive reviews from serving thousands of happy customers since 2011. This review is no exception! the customer ordered the item and said the parcel did not arrive. We supplied online tracking that confirms 1. the customer's name and address. 2. GPS tracking that places the item at the customer's house. 3. A picture of the parcel which is very clearly a shoebox-sized parcel and not a tiny piece of plastic the customer has claimed. Thats been delivered to the customers front door.

How the customer can claim we have not sent anything is a mystery! otherwise we would not have full tracking details, GPS tracking etc that show its been sent and delivered. We obviously can not give this tracking out as it's the customer's details however they are free to share this info. I think its highly unlikely as the tracking shows customers address, gps tracking and image......

Paypal will also confirm this.

Noté 1 sur 5 étoiles

Avoid awful!

Avoid awful! I ordered originally from Fruugo who I was ignored by for two weeks once I finally heard from them I was advised fight co had not even sent out my parcel! ( I paid for express delivery) This was then sent out shortly after but I received incorrect advertised gloves. I was told I could send them back which I have and have forwarded receipts as proof. One week later I am still being ignored without a refund or new boxing gloves sent out! Awful service and £100 has been stolen from me!

3 octobre 2023
Avis spontané
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Réponse de Fight Co

I think this should be passed over to Fruugo as they take the payment and issue the refunds for returned goods

Noté 1 sur 5 étoiles

Terrible customer service

I still haven’t received my order two weeks after ordering.
I have emailed and left voicemail messages a number of times but had no response from Fight Co.
Disgustingly poor customer service and laughable that I’ve had an email asking me to leave a review 😠

19 octobre 2023
Avis spontané
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Réponse de Fight Co

tracking was provided to the customer, Evri lost the parcel, tracking confirms the item has been delayed. so issued a refund as requested. we are not a 24-hour business so 1 email or 50 emails when we are closed will all be responded to when we are open

Noté 4 sur 5 étoiles

Ordered shoes 8 days ago

Ordered shoes 8 days ago. Pay for next day delivery. Boots never arrived lack of response from a seller. Absolute not fair play.

Update: after my review I realised I got answer from fight .co.uk. but it was in junk mail somehow. After quick communication today , Matthew agree with me that's something is wrong with a delivery and chased it for me from the seller side and was succeeded. I cannot give 5 ⭐ because the delivery company is terrible and they lie. But 4 ⭐ are at the point.

5 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

Ordered boxing boots & paid for priority postage - boots did not arrive, contacted company who replied that could I check as they should have been delivered, again confirmed nothing delivered. Emailed again to be told they were chasing up courier but had sent out another set of boots - asked if I would have refund of postage, funnily enough company have never replied .. If you order from them just don’t pay for priority postage

31 mai 2023
Avis spontané
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Réponse de Fight Co

Hi, thanks for taking the time to leave your review. I would just like to confirm the replacement item did arrive with you. Unfortunately on this occasion your item didn not arrive within the estimated arrival date. Since Fight Co opened in 2011 we have used every shipping service out there and everyone has occasional delays, unfortunately this is something that can not be avoided completely but like in this case we shipped a replacement out immediately when the delay became apparent. We do respond to emails but ocisionally this can tale approx 24 house during busy periods.

Noté 2 sur 5 étoiles

Find somewhere else to be honest

Find somewhere else to be honest. Ordered before the cutoff, got despatched the next day instead. Paid for express shipping which they said was tracked via Royal Mail or dpd, instead got a ‘tracking number’ that doesn’t exist on any site. Also on day 4 of 1-3 business day ‘express’ delivery. No response from them as of now.

17 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Fairtex 16oz Gloves

I order a pair of 16oz Fairtex Gloves , unfortunately they were not delivered in the expected time frame which made me look at reviews for fightco. intially this had me worried as it seemed a few people have had similiar issues with not receiving the goods. but upon calling Fightco they were more than helpful in locating the parcel (got lost/delayed in leeds) and kept me up to date Via email. the royal mail then managed to deliver the gloves to the wrong house. the gloves themselves are brilliant and i cannot fault fightco's customer services around the issues. will be more than happy to order more from them but maybe using a different delivery service as the royal mail nearly lost them twice!!

6 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

Great Customer Service

Purchased gloves which didn't arrive, i understand there are several postal strikes which are the reason for the delays, contacted fight Co. who immediately replied and sent replacements out same day. Gloves came. Customer service and communication great thanks for the perseverance in ensuring the items arrived. Much appreciated.

25 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Bought 2 mouthguards and paid express…

Bought 2 mouthguards and paid express delivery 4.95 for 1/2 days that was 4 days ago still not arrived and not even returned my email..

6 janvier 2022
Avis spontané
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Réponse de Fight Co

Hi Lisa, yes very sorry this was shipped on time but has been delayed with the courier. As per my email, i will issue you a full refund. We have replied to your email but it does take longer than 1 hour to get back to customer queries

Noté 1 sur 5 étoiles

Missing items from order

Had an issue with part of order being missing, could not contact them via their email or phone number. luckily had bought via PayPal.

soon as they got involved miraculously fightco quickly got in touch offering refund.

Will never use this company again.

18 octobre 2021
Avis spontané
Logo de Fight Co

Réponse de Fight Co

The customer was refunded as requested, they was nothing miraculous about issuing a refund for a missing item. Our phone line was down today, the customer did email over the weekend when we were closed. It does take some time to reply to emails on a Monday. The customer was very keen to open a case with Paypal so everything was processed and refunded by 2.30 Monday afternoon.

Noté 1 sur 5 étoiles

Save yourself time, money and the hassle.. don’t bother ordering/buying from Fight Co!

I wish that I had checked TrustPilot/Google reviews before placing my order. It would’ve saved me time because Fight Co have the absolute worst online customer service I’ve come across.

I ordered hand wraps and never received them. Tried all listed contact methods and wasn’t able to get a response via email, call or online messaging - not received any form of communication at all to indicate the status of the order. I did receive an email notifying that my order had been refunded but no explanation as to why. It’s been almost 3 weeks since I placed the original order.

Unfortunately, you’ll just end up losing your money by buying from them. Based on my experience and from what I've read of other customer reviews, I’d highly recommend finding another store to purchase your combat equipment from!

8 juillet 2021
Avis spontané
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Réponse de Fight Co

Fight Co does not use this service to obtain reviews, generally only unhappy customers leave a review through Trustpilot as we do not subscribe to there platform. Any parcel that does not arrive would be refunded. We have over 15000 positive reviews through other review platforms.

Noté 1 sur 5 étoiles

Poor

Paid for next delivery for my sons leaving present as going in army an nothing, tried calling, emailing an messages on social media nothing

30 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Rubbish!

Ordered an item and paid on PayPal, silly me didn't read any reviews on this rubbish robbing outfit! Have waited over 2 weeks, have had emails telling me it's on the way, but nothing. Have emailed, phoned, guess what, nothing! Don't know how people can get away with basically robbing you, furthermore, why are companies like this allowed to use a PayPal logo and fascility to rob people. Can't explain how totally disgusted I am with this company of basically fraudsters!

12 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Fight co bunch of thieves and discriminating against disability

Fight co bunch of thieves .

Bought and paid for item that cost over £20 but instead were sent a £10 item that’s completely useless so ask for the correct item to be sent and was told to send back the item , told the vendor that I’m confined to my home due to medical disability but got ignored , so contact PayPal but PayPal were useless and the vendor kept my £23 quid and did not refund .
Please avoid like a virus these charlatans would steal from the most vulnerable that’s my opinions .

9 février 2020
Avis spontané
Noté 5 sur 5 étoiles

the customer service was phenomenal…

the customer service was phenomenal when my gloves and shin guards didn't arrive when expected i phoned fight co and they sent out a replacement parcel on next day delivery. excellent products at excellent prices.

james

25 juillet 2018
Avis spontané

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