Delivery on time, super wood chip and quality the colour is really nice and bright compared to the normal dark colours. Very large bag (Equivalent to 2 Builders bags) was fun emptying it..... We are... Voir plus
L'entreprise a répondu
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A company which is very easy to deal with that does what it says! The wood is as stated, delivery as agreed, overall an easy experience from the company we always use.
The order was easy to place,communication was good and very reasonable delivery time. The delivery arrived as arranged and have to say the driver from PC Howard was great, placing the pallet on the... Voir plus
L'entreprise a répondu
Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Coordonnées de contact
Newton Of Boysack Farm, DD11 4PT, Arbroath, Royaume-Uni
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Flexible delivery
Flexible delivery due to local constraints on certain days. Friendly and understanding delivery driver
5 mai 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
product as described and delivered on time…
product as described and delivered on the day requested by a helpful driver
what more could we ask for?
20 avril 2026
Réponse de Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
as usual on time and great service
1 mai 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Best value logs
Best value logs , burn well. Delivered on time, friendly driver. This is my third load, will be ordering more in winter.
10 avril 2026
Réponse de Firewood Express UK
Thank you for your continued custom and we appreciate you taking the time to leave a kind review.
Becky
Good firewood
Good firewood
Just wish there was promotions for everyone. I Get why with OAP,S but working class are struggling as well.
Good company and delivery swift
15 avril 2026
Réponse de Firewood Express UK
Glad you like the firewood and delivery went smoothly.
We do have promotions on our website throughout the year, you can also sign up to our newsletter which will let you know when our offers will start.
Becky
Outstanding!
Great product (ready-to-burn larch 8" logs). Burns evenly and with very little soot. Also at a really good price - so very competitive and makes a big difference in keeping the household heating bills down!
Delivery was prompt and on the day I chose, and the driver was really helpful when it came to moving the big pallet about.
22 avril 2026
Réponse de Firewood Express UK
Glad to hear you are enjoying the logs, and everything went smoothly with your order/delivery. Thank you for taking the time to leave a lovely review.
Becky
Réponse de Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Wood burns well
Wood burns well. Delivery was great and the driver was very helpful and friendly.
8 avril 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a kind review, its much appreciated.
Becky
FIRst class FIRewood.
As usual, first class service, first class material and a very friendly reception when phoning for advice. Definitely recommended.
20 avril 2026
Réponse de Firewood Express UK
Thank you for leaving a lovely review and your continued custom is greatly appreciated.
Becky
Logs and ancillary items arrived as…
Logs and ancillary items arrived as anticipated ready for next winter, great service👍
30 avril 2026
Avis spontané
Réponse de Firewood Express UK
We appreciate you taking the time to leave a review, glad to hear everything went well with your delivery.
Becky
A1 all round as usual
17 avril 2026
Réponse de Firewood Express UK
Thank you for your continued custom, its greatly appreciated.
Becky
Réponse de Firewood Express UK
Glad to hear you are liking the logs, we appreciate you taking the time to leave a review.
Becky
Easy to order and good delivery
30 mars 2026
Réponse de Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Very good delivery wood this time
Very good delivery this time, came on time so we were happy,and driver excellent,last year was a shambles wasted days waiting on the delivery,when it did come 2 loads on different days
30 mars 2026
Réponse de Firewood Express UK
Sorry to hear about your last delivery, we are glad that everything worked out this time and you did not have to waste any extra days waiting on delivery. We appreciate you taking the time to leave a review.
Becky
Very helpful and refreshing as an OAP …
Very helpful and refreshing as an OAP to have personal communication which is 'user-friendly', unlike MANY websites which seem designed for the amusement of their geeky inventors.
Your service has been exceptional. Five gold Stars PLUS.
THANK YOU. KEN.
10 avril 2026
Réponse de Firewood Express UK
We really appreciate your kind words, glad to hear everything went well with your order. Thank you for taking the time to leave a review.
Becky
Brilliant service yet again and the…
Brilliant service yet again and the delivery driver managed to drop the pallet off even closer to my house than normal!
8 avril 2026
Réponse de Firewood Express UK
Glad to hear everything went well with your order. Thank you for taking the time to leave a kind review.
Becky
Réponse de Firewood Express UK
Glad everything went well with your order and we appreciate you taking the time to leave a review.
Becky
M&H Carriers can, and usually do, better than this!
Not quite 5* this but no fault of F.E. Logs usual top quality.
Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I was given by them was ‘it was because of the Easter holidays’.!!!
Fortunately we had plenty of logs in stock.
26 mars 2026
Réponse de Firewood Express UK
I am glad to hear you received the logs and are happy with them.
We are sorry about the delivery service you received and hopefully this has not put you off buying again in the future!
Réponse de Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Burning to place another order !!
19 mars 2026
Réponse de Firewood Express UK
We appreciate you taking the time to leave a review and look forward to your next order.
Becky
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