Firewood Express UK Avis 

2 727
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery on time, super wood chip and quality the colour is really nice and bright compared to the normal dark colours. Very large bag (Equivalent to 2 Builders bags) was fun emptying it..... We are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A company which is very easy to deal with that does what it says! The wood is as stated, delivery as agreed, overall an easy experience from the company we always use.

Noté 5 sur 5 étoiles

The order was easy to place,communication was good and very reasonable delivery time. The delivery arrived as arranged and have to say the driver from PC Howard was great, placing the pallet on the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bois de chauffage

Informations provenant de diverses sources externes

Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 727)

318 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service is excellent

Customer service is excellent. Always very helpful if you have a problem with your order. Delivery service was really good. Quality of the the wood is excellent.

17 mars 2026
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Réponse de Firewood Express UK

Thank you for taking the time to leave a lovely review, its very much appreciated.

Becky

Noté 2 sur 5 étoiles

Logs oversize

It should be emphasized that the 14in.logs are split for industrial furnaces. The request for domestic sizes was totally ignored again.At least 25% will have to be split again.

20 mars 2026
Noté 5 sur 5 étoiles

Good wood

Fast, accurate delivery even though I’m in the Highlands of Scotland. Good quality wood in a big sturdy bag thing. The courier company was excellent as well.

13 mars 2026
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Réponse de Firewood Express UK

We appreciate you taking the time to leave a review. Glad to hear everything went well with your order.

Becky

Noté 5 sur 5 étoiles

Will definitely be a repeat customer

The order was easy to place,communication was good and very reasonable delivery time. The delivery arrived as arranged and have to say the driver from PC Howard was great, placing the pallet on the drive to make unloading easier.
The wood was super easy to stack in our wood stores and we were well impressed when having a fire the other night. Wood burnt as described and heat was great.
We will without doubt be purchasing our wood from here in future and have made recommendations to friends.

25 mars 2026
Avis spontané
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Réponse de Firewood Express UK

We are happy to hear everything went well with your order and delivery and appreciate you leaving a lovely review.
We look forward to your next delivery!

Becky

Noté 5 sur 5 étoiles

Quality kiln dried logs

Easy to order from website, delivery free and prompt, logs dry and very clean, good value for money.
What more can I say other than thank you Firewood Express.

12 mars 2026
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Réponse de Firewood Express UK

Glad to hear everything went smoothly with your order. Thank you for taking the time to leave a kind review.

Becky

Noté 5 sur 5 étoiles

Excellent company

Perfect delivery helpful driver, all as ordered, very pleased

16 mars 2026
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Réponse de Firewood Express UK

Thank you for taking the time to leave a review, its much appreciated.

Becky

Noté 5 sur 5 étoiles

Lovely wood

Lovely wood, delivered well, and a reasonable price. Thank you

9 mars 2026
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Réponse de Firewood Express UK

Thank you, we appreciate you leaving a kind review.

Becky

Noté 5 sur 5 étoiles

On time dry as a bone good 10 inch logs…

On time dry as a bone good 10 inch logs truck driver had power pallet truck Happy Days

26 février 2026
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Réponse de Firewood Express UK

Thank you for taking the time to leave a review, its much appreciated.

Becky

Noté 5 sur 5 étoiles

As always, excellent service.

As always, an excellent service from purchase to delivery. Easy to order (and with a discount), delivered as per arrangements together with the use of a fantastic haulage company (great driver / delivery service). Quality product at a great price. Just great - thank you.

23 février 2026
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Réponse de Firewood Express UK

We are happy to hear that you had a good experience throughout your ordering/delivery process. We appreciate you taking the time to leave a lovely review.

Becky

Noté 5 sur 5 étoiles

No complaint about your product

No complaint about your product, first class. The problem was with the delivery firm, Owens. They sent out a young driver who said that it was his first day on the job. He only had an old hydraulic fork truck which couldn’t lift the pallet over the low kerb into our yard. Yours was the fifth delivery we’ve had of pallet wood and all the others had no trouble. Anyway he drove off leaving the logs half way out into the road on a blind bend. Luckily my nephew came with his tractor and fork lift and saved what could have been a bad outcome.

11 février 2026
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Réponse de Firewood Express UK

We are sorry to hear about the issue with your delivery. We will pass this on to the delivery company and hopefully this can be resolved for any future deliveries.
We appreciate you bringing this to our attention.
Apologies again.

Becky

Noté 5 sur 5 étoiles

Always reliable

Always reliable - good dry logs delivered as promised.

11 février 2026
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Réponse de Firewood Express UK

Thank you for taking the time to leave a review, its much appreciated.

Becky

Noté 5 sur 5 étoiles

Excellent as usual

Excellent as usual. Have bought many times now. Can’t fault the company, or the product that they supply.

9 février 2026
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Réponse de Firewood Express UK

Thank you for your continued custom and taking the time to leave kind review, its much appreciated.

Becky

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