Fishpools Avis 

7 392
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a lovely experience today in store (Brent Cross) with Anjana. She was very helpful in showing us all of our sofa options in all materials and colours. She walked us through the whole ordering p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class company, products and delivery service. Fishpools amended my order without any fuss and delivered on a Saturday around my availability. The delivery team led by Mark was faultless, careful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark and his colleague were very professional and helpful. Although they were unable to fix the handles on our purchase they ensured this was immediately reported to customer services to resolve the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow are we pleased not only with our 2 beautiful armchairs … the service we have had from Fishpools is 110% ! From the salesperson to delivery was more than excellent ! 2 very friendly caring deli... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Accessoires de meubles
  4. Jardin
  5. Magasin de meubles de bureau

À propos de Fishpools

Écrit par l'entreprise

Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London. With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.

CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.

INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.

ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(7 392)

2 396 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good communication when the…

Very good communication when the delivery was unavoidably late. Care taken to avoid damage to my property and clear instructions on how to operate the goods.

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Team were courteous and friendly

Team were courteous and friendly. Clearly knew exactly what to do. Great overall experience.

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Great delivery on time

Great delivery on time, unpacked my Chairs took all packaging away nice guys thank you Mrs jHeyes

3 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 4 sur 5 étoiles

Very pleasant.

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

My elderly parents were really pleased…

My elderly parents were really pleased with the service provided by the delivery team and are very happy with their new furniture.

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

The guys who delivered it were lovely

The guys who delivered it were lovely, very polite and respectful. Thank you Paul and Desmond!

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Delivery service was outstanding

Delivery service was outstanding, quick clean and on time. Thank you

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Very professional and friendly

Very professional laid mats down to protect flooring. Very polite and friendly.

1 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Fishpools delivery

The delivery guys did a great job and were very careful when entering our home.. good job

2 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Wow, brilliant

Wow, mark and Neil were so professional, if I could give them 11/10 I would. Highly recommend, and cannot thank them enough

1 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

On time and very professional

On time and very professional. Treated my home with care and very respectful. Both of the delivery men were very friendly and a pleasure to have in my home. Fantastic job building the sofa and very clean and tidy.

1 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

3 piece suite delivery

Billy and colleague were friendly and professional, sofa unpacked and delivered to our chosen room. Rugs were used to keep everything clean. Lovely stress free delivery.

1 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Great Delivery

Malcolm and his partner were great. They covered the floors and front door before they started, then were really careful when they brought our sofas in, which they unwrapped and the took all the wrapping away with them. They were friendly and professional, even though it was only 8am and they’d just driven an hour and a half to get to us. Couldn’t fault them at all.

1 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Excellent

Excellent, had a courtesy call the day before and the drivers turned up on time and were very polite, friendly and professional, they delivered the furniture to a room of my choice (upstairs) and covered the front door, floor and had shoe covers. Always brilliant and would highly recommend Fishpools as this has been my experience with all of my deliveries from this shop.

1 juillet 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Good communication about delivery.

Good communication about delivery.
Polite and very pleasant delivery team.
Also your sales staff in the lovely shop was very thorough and helpful whilst we were deciding about our purchase.

25 juin 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Excellent delivery

Excellent delivery. Very courteous and helpful.

30 juin 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Excellent service

Excellent service - polite and helpful

30 juin 2026
Avis spontané
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Réponse de Fishpools

Thank you for your positive review, we hope to see you shop with us again soon.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience, personable delivery crew, delivered on time, good communication, very tidy, protected my property,

27 juin 2026
Avis spontané
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Réponse de Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that you had an excellent experience and that our delivery team were personable, punctual and communicated well throughout. It’s great to know they took such care to protect your property and left everything clean and tidy. Your kind comments are very much appreciated.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

The guys were very professional and…

The guys were very professional and quickly delivered and put together our marble dining table, they worked in extreme heat and kept a smile on their faces throughout…Top Men and a credit to Fishpools team

26 juin 2026
Avis spontané
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Réponse de Fishpools

Hi,

Thank you for your fantastic 5-star review. We're delighted to hear that our delivery team provided such professional service while delivering and assembling your marble dining table. It's especially wonderful to know they worked efficiently and kept a smile on their faces despite the extreme heat.

Your kind words are greatly appreciated, and we'll be sure to pass your comments on to the team. Thank you for recognising their hard work – they'll be thrilled to hear they are a credit to Fishpools.

Kind regards,
Fishpools

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