We had a lovely experience today in store (Brent Cross) with Anjana. She was very helpful in showing us all of our sofa options in all materials and colours. She walked us through the whole ordering p... Voir plus
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Lisez les avis des autres
First class company, products and delivery service. Fishpools amended my order without any fuss and delivered on a Saturday around my availability. The delivery team led by Mark was faultless, careful... Voir plus
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Incredible service from Fishpools yet again, we had to delay delivery for one month due to family illness, not only did they say this was not a problem, when i offered to pay the balance they said not... Voir plus
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Wow are we pleased not only with our 2 beautiful armchairs … the service we have had from Fishpools is 110% ! From the salesperson to delivery was more than excellent ! 2 very friendly caring deli... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Accessoires de meubles
- Jardin
- Magasin de meubles de bureau
À propos de Fishpools
Écrit par l'entreprise
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Coordonnées de contact
115 High Street, EN8 7AL, Waltham Cross, Royaume-Uni
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Had some dining chairs delivered today.
Had some dining chairs delivered today.
The guys were very polite and helpful.
We were informed every step of the way.
First class service, excellent.
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were kept informed every step of the way and that our delivery team were polite and helpful throughout the delivery of your dining chairs. It’s fantastic to know you received the first-class service we always strive to provide.
Thank you for choosing Fishpools. We hope you enjoy your new dining chairs.
Kind regards,
Fishpools
Men were very helpful
Men were very helpful, extremely good at what they were doing … a credit to Fishpools .
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team were so helpful and demonstrated such professionalism throughout your delivery. It’s fantastic to know they made such a positive impression, and we truly appreciate your kind words that they are a credit to Fishpools.
We'll be sure to pass your lovely comments on to the team. Thank you for choosing Fishpools, and we hope you enjoy your new furniture.
Kind regards,
Fishpools
Tremendous service
Tremendous service, all items assembled and placed in area of choice. Charming chaps.
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you received such tremendous service from our delivery team. It's great to know they assembled your furniture, placed everything exactly where you wanted it and made the whole experience such a pleasant one. We'll be sure to pass your kind comments on to the team.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Brent Cross store
We had a lovely experience today in store (Brent Cross) with Anjana. She was very helpful in showing us all of our sofa options in all materials and colours. She walked us through the whole ordering process and answered every question we had. We ordered 2 lovely sofas today in 2 colours. Very helpful and pleasant experience. Thank you Anjana
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you had such a lovely experience in our Brent Cross store. It's fantastic to know that Anjana took the time to guide you through all of the sofa options, explain the ordering process and answer all of your questions, helping you find the perfect sofas in the colours and materials you wanted.
We'll be sure to pass your kind comments on to Anjana, who will be thrilled to hear how much you appreciated her help. Thank you for choosing Fishpools, and we hope you enjoy your two new sofas for many years to come.
Kind regards,
Fishpools
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team were friendly and helpful throughout your delivery. We’ll be sure to pass your kind comments on to the team, who will really appreciate your feedback.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
First class company
First class company, products and delivery service. Fishpools amended my order without any fuss and delivered on a Saturday around my availability. The delivery team led by Mark was faultless, carefully unpacking and assembling every item in place and taking away all the rubbish. Thank you very much!
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you had such a positive experience with Fishpools, from amending your order through to delivery. It's great to know we were able to accommodate your availability and make the process as smooth as possible.
We'll be sure to pass your kind comments on to Mark and the delivery team. They’ll be thrilled to hear that their careful unpacking, assembly and attention to detail made such a great impression. Thank you for taking the time to share your experience, and we hope you enjoy your new furniture for many years to come.
Kind regards,
Fishpools
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were pleased with both the service and installation. Providing a smooth and professional experience is always our aim, so it's great to know we delivered on that for you.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Excellent Service
The delivery guys were great, fast workers and really friendly. Excellent service thank you!
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team provided such excellent service. It's great to know they were friendly, worked efficiently and made the delivery a positive experience for you. We'll be sure to pass your kind comments on to the team.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Super delivery service
The guys let me know 30 before their arrival, both men were very polite & helpful. Very pleased with the service.
25 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team kept you informed with a call before they arrived and that they were both polite and helpful throughout. It's fantastic to know you were so pleased with the service you received.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Polite On time very efficient and…
Polite On time very efficient and careful of my property
24 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team arrived on time and provided such a polite, efficient service. It’s also great to know they took care to respect your property throughout the delivery.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
I nearly always go to Fishpools because…
I nearly always go to Fishpools because of the quality and service. As usual today it was first class, door and floor protector and shoe covers all delivered with a smile!
24 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback and for your continued loyalty to Fishpools.
We’re delighted to hear that you continue to choose us for our quality and service, and that your latest experience was once again first class. It’s great to know our delivery team took the time to protect your home with door and floor protectors and shoe covers, all while providing friendly service with a smile.
Thank you for your continued support. We look forward to welcoming you back to Fishpools again in the future.
Kind regards,
Fishpools
Furniture delivery
Good communication and warning or arrival from delivery staff. Also, that were personable and helpful.
24 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were kept well informed throughout your delivery and that our team gave you advance notice of their arrival. It’s also great to know they were personable and helpful, making your delivery experience a positive one.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Very professional service
Very professional service. Fishpools moved heaven and earth to make the delivery happen today after I made an error on the original date. 100 percentage recommend them and a shout out to Dawn for ensuring the delivery happened.
24 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you so much for your wonderful feedback and recommendation.
We’re delighted to hear that our team was able to help rearrange your delivery after the mix-up with the original date. We always do our best to accommodate our customers wherever possible, so it’s fantastic to know this made such a positive difference to your experience.
We’ll be sure to pass your kind words on to Dawn, who will be thrilled to hear your shout-out, as well as to our delivery team for providing such a professional service. Thank you again for your recommendation, and we hope you enjoy your new furniture for many years to come.
Kind regards,
Fishpools
Called ahead and arrived when they said…
Called ahead and arrived when they said they would.
23 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team kept you informed by calling ahead and arrived exactly when they said they would. Providing a reliable and punctual service is something we take great pride in, so it's great to know this made a positive impression.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
They have a physical store, real people to talk through your requirements and a great home delivery service
They have a physical store in Waltham Cross ( North London / M25 / J25 ) where you can see, touch and feel the materials of your future furniture. There are pamphlets detailing options and there are real sales people who are knowledgeable about their section / department. I took images, measurements and then called back to a person to confirm the specifications and the the selection and order process happened seamlessly with a deposit left.
When it came to delivery, an email was received requesting completion of payment, and whether the optional service around delivery ( depending on your location ) I was informed, it arrived a fortnight ahead of schedule.
The two person team came within their time slot, removed surplus packaging, installed and demonstrated the furniture leaving it and my home in a respectful condition.
I'd thoroughly recommend Fish pools if you are looking for your next piece of home furniture.
23 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you so much for your wonderful feedback and recommendation.
We’re delighted to hear that you enjoyed visiting our Waltham Cross showroom and found it helpful to see, touch and compare the furniture in person. It’s fantastic to know that our knowledgeable team helped make the selection and ordering process straightforward and seamless.
We’re also pleased that your furniture arrived ahead of schedule and that our delivery team provided such a professional service by installing your furniture, demonstrating its features, removing all of the packaging and leaving your home just as they found it. We’ll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your experience. We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come.
Kind regards,
Fishpools
Delivery men were great &helpful .
23 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team were so helpful and provided you with a great service. We’ll be sure to pass your kind comments on to them, as they’ll really appreciate your feedback.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Incredible service from Fishpools
Incredible service from Fishpools yet again, we had to delay delivery for one month due to family illness, not only did they say this was not a problem, when i offered to pay the balance they said not to worry sort out your family first, when you are ready we will deliver and then take payment. It was delivered today by two extremely nice guys without any issues or problem.
23 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you so much for your wonderful feedback and for your continued support of Fishpools.
We’re delighted to hear that we were able to help during what must have been a difficult time for your family. We always aim to be as understanding and accommodating as possible, so it’s lovely to know that this made a difference to your experience.
We’re also pleased that your delivery went smoothly and that our delivery team provided such a friendly and professional service. We’ll be sure to pass your kind comments on to them. We hope you enjoy your new furniture, and we wish you and your family all the very best.
Kind regards,
Fishpools
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that everything met your expectations and that your experience was exactly as promised. Providing reliable products and service is something we take great pride in, so it’s fantastic to know we delivered on that commitment.
Thank you for choosing Fishpools. We hope you enjoy your new furniture for many years to come.
Kind regards,
Fishpools
Exceptional Customer Service
We decided to choose Fishpools not only because the quality of the furniture on display, but the exceptional customer service Wayne provided for us on the two times we met him. Wayne was patient, kind and really helpful the moment we met him - his expertise allowed us to choose the right fit for our new living room. We never felt rushed to make a decision and he explained all the features of the furniture, the best course of action in regards to delivery, as well as reassuring us on any area we had concerns about. He is also just a lovely person with great energy, and his dedication to not only the company but also to making the most out of our new living space shone through our interaction with him. I would recommend everyone to take the time to go to Fishpools in person to really get a feel for the furniture and also speak to the professionals there to get the best out of this amazing collection of furniture.
22 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you so much for your wonderful feedback and for choosing Fishpools.
We’re absolutely delighted to hear that Wayne made such a positive impression during your visits. It’s fantastic to know that his patience, knowledge and genuine care helped you choose the perfect furniture for your new living room. We’re especially pleased that you never felt rushed and that he took the time to explain the features of the furniture, discuss the delivery process and answer all of your questions, giving you complete confidence in your decision.
Your kind words about Wayne’s dedication and enthusiasm mean a great deal, and we’ll be sure to pass your comments on to him. Thank you also for recommending a visit to our showroom – we’re so pleased you enjoyed the experience and hope you love your new furniture for many years to come.
Kind regards,
Fishpools
Professional, efficient and pleasant
We were kept well-informed about delivery slot. They were punctual, pleasant, professional, helpful, smart and efficient.
We felt confident that everything was in capable hands.
23 juillet 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were kept well informed about your delivery and that our team arrived on time and provided such a pleasant, professional and efficient service. It’s especially rewarding to know that their helpful approach gave you confidence that everything was in capable hands.
Thank you for taking the time to share your experience. We hope you enjoy your new furniture for many years to come.
Kind regards,
Fishpools
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