Fishpools Avis 

7 387
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a lovely experience today in store (Brent Cross) with Anjana. She was very helpful in showing us all of our sofa options in all materials and colours. She walked us through the whole ordering p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class company, products and delivery service. Fishpools amended my order without any fuss and delivered on a Saturday around my availability. The delivery team led by Mark was faultless, careful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Incredible service from Fishpools yet again, we had to delay delivery for one month due to family illness, not only did they say this was not a problem, when i offered to pay the balance they said not... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow are we pleased not only with our 2 beautiful armchairs … the service we have had from Fishpools is 110% ! From the salesperson to delivery was more than excellent ! 2 very friendly caring deli... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Accessoires de meubles
  4. Jardin
  5. Magasin de meubles de bureau

À propos de Fishpools

Écrit par l'entreprise

Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London. With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.

CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.

INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.

ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(7 387)

2 395 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wow are we pleased not only with our 2…

Wow are we pleased not only with our 2 beautiful armchairs … the service we have had from Fishpools is 110% !
From the salesperson to delivery was more than excellent !
2 very friendly caring delivery gentlemen who were most careful not to damage our home in bring the furniture in . Thank you all at Fishpools 100 % recommend !

14 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you so much for your wonderful feedback and recommendation.

We’re absolutely delighted to hear how pleased you are with your two beautiful armchairs and that you received such exceptional service from start to finish. It’s fantastic to know that everyone, from our salesperson to our delivery team, made your experience such a positive one. We’re especially pleased that our delivery team took such great care while bringing your furniture into your home.

Your kind words mean a great deal to us, and we truly appreciate your recommendation. We hope you enjoy your new armchairs for many years to come.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Collection of furniture

It was a collection of furniture, the two gents came and collected. Very fast service

14 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your feedback.

We’re delighted to hear that our collection team provided a fast and efficient service. It’s great to know the collection went smoothly, and we appreciate you taking the time to share your experience.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Efficient

Efficient, friendly knowledgeable staff

11 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your feedback.

We’re delighted to hear that you found our team efficient, friendly and knowledgeable. Your kind comments are very much appreciated, and we’re pleased you had such a positive experience.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Rang to ask if they could deliver…

Rang to ask if they could deliver earlier, very polite, covered carpets and removed shoes.
Explained how to use the sofa bed, use cleaning materials and that it is insured.

11 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that our delivery team called ahead to check if an earlier delivery time was convenient for you and that they were polite and considerate throughout. It’s great to know they protected your home by covering your carpets and removing their shoes, and that they took the time to explain how to use your sofa bed, the cleaning materials and your furniture protection.

We’re so pleased you had such a positive experience.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Delivery of large settee

The delivery men were outstanding (I think it was Steve and Gary) polite, efficient, checked everything was working ok. Very pleased with the outcome

11 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that our delivery team provided such an outstanding service. It’s great to know they were polite, efficient and took the time to check that everything was working correctly before they left. We’ll be sure to pass your kind comments on to Steve and Gary.

We’re so pleased that you were happy with the outcome.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Great very profesdional

3 juin 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your feedback.

We’re delighted to hear that you received a great and very professional service. Your kind comments are very much appreciated.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

The delivery was spot on time

The delivery was spot on time, the two delivery guys were very respectful of our property, they put the furniture in the places we wanted it, cleared all the packaging away. We could not be more pleased with the service from Fishpools, we would definitely shop there again.

11 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that your delivery arrived exactly on time and that our delivery team treated both your furniture and your home with such care and respect. It’s great to know they placed everything where you wanted it and removed all the packaging, making the whole experience as smooth as possible.

We’re thrilled that you were so pleased with our service and truly appreciate your kind words. We look forward to welcoming you back to Fishpools again in the future.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

My Sofa’s were delivered today

My Sofa’s were delivered today. There was great communication on the day of delivery. Both delivery guys were very efficient and explained the cleaning kit. Very friendly and worked fast to install the sofa’s, even during the heatwave. Definitely will be purchasing more from fishpools

9 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that your sofas were delivered smoothly and that you were kept well informed throughout the day. It’s great to know that our delivery team were friendly, efficient and took the time to explain the cleaning kit, while working quickly to install your sofas despite the heatwave.

Thank you for your kind words and for choosing Fishpools. We look forward to welcoming you back again in the future.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Mark arrived half an hour early which…

Mark arrived half an hour early which suited me. They were very efficient and quickly assembled my furniture and took away all the packaging in the lorry.. Left the furniture where I indicated and I was all straight within half an hour of their arrival….well done.

10 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that Mark and the team arrived early at a time that suited you and provided such an efficient service. It’s great to know that your furniture was assembled quickly, positioned exactly where you wanted it, and that all the packaging was taken away, leaving everything ready for you to enjoy.

We’ll be sure to pass on your kind comments to Mark and the team. Thank you for taking the time to share your experience.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Always an excellent service

Always an excellent service, very considerate of the surroundings with all the necessary precautions of floor & door coverings laid out. Both men polite and friendly. Happy customer as always. 😃

10 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your wonderful feedback and for your continued support.

We’re delighted to hear that you continue to receive an excellent service from our team. It’s great to know that they took every precaution to protect your home with floor and door coverings, and that their polite and friendly approach made your experience another positive one.

We really appreciate your kind comments and are thrilled to have another happy customer. 😃

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

On time & very friendly service

10 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your feedback.

We’re delighted to hear that your delivery arrived on time and that you received such a friendly service. Your kind comments are very much appreciated.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Time slot within 2 hours


Time slot within 2 hours
Arrived early
Phoned when they were within 20 mins of arrival
Very careful lifting chair to the bedroom and removed all packaging

Two very polite friendly delivery men

10 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that your delivery arrived within the promised time slot and that you appreciated the call letting you know the team were just 20 minutes away. It’s wonderful to know that our delivery team took great care when moving your chair to the bedroom, removed all the packaging, and provided such a friendly and polite service throughout.

Your kind comments are very much appreciated, and we’ll be sure to pass them on to the team.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Bar stool delivery

Arrived on time, very efficient, 100% pleased with the delivery service

10 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that your delivery arrived on time and that our team provided such an efficient service. It’s wonderful to know that you were 100% pleased with your delivery experience. Your kind comments are very much appreciated.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Efficient and clean delivery

Despite the blazing heat, the lads completed a rather large and heavy delivery of 8 chairs, 4 sideboards, a table and 3 side tables. They put down carpet protectors and removed all the packaging.

9 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that our delivery team provided such a great service, especially in the blazing heat. It’s wonderful to know they handled your large delivery with care, protected your carpets throughout, and removed all the packaging before they left.

We really appreciate you taking the time to recognise their hard work and will be sure to pass on your kind comments to the team.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Excellent and polite delivery men

9 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your feedback.

We’re delighted to hear that our delivery team provided an excellent and polite service. Your kind comments are very much appreciated, and we’ll be sure to share them with the team.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Lovely service throughout whole experience

Excellent service from Steve in showroom, dispatch customer services and Dave and partner in delivery team. Friendly and accommodating. Highly recommend.

9 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your wonderful feedback and recommendation.

We’re delighted to hear that you received excellent service throughout your experience with Fishpools. It’s great to know that Steve in the showroom, our Dispatch and Customer Services teams, and Dave and his delivery partner all provided such friendly and accommodating service. We’ll be sure to pass on your kind comments to everyone involved.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Excellent delivery team and beautiful furniture

Excellent delivery team! Many thanks for their precious help! The furniture looks beautiful and is a great addition to our garden!

9 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that you had such a positive experience with our delivery team and that you’re so pleased with your new garden furniture. It’s wonderful to know it looks beautiful and is a great addition to your garden. We’ll be sure to pass on your kind comments to the team.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Quality of the purchase is great and we were kept informed of delivery timescales/dates. Darrin and his colleague carefully brought our recliners into the house and set everything up in the room of our choice.

8 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that you received excellent service from start to finish and that you’re so pleased with the quality of your purchase. It’s great to know that you were kept well informed throughout the delivery process and that Darrin and his colleague carefully delivered and set up your recliners in the room of your choice. We’ll be sure to pass on your kind comments to them.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Delivery was perfect …

Information about delivery was very good in fact they arrived early which was a bonus. Friendly delivery men who where polite and respectful made the whole delivery easy. Can't say thank you enough.

7 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that you were kept well informed about your delivery and that the team even arrived earlier than expected. It’s wonderful to know that our delivery team were friendly, polite and respectful, making the whole experience easy and enjoyable for you.

Thank you for your kind words – they are very much appreciated, and we’ll be sure to pass them on to the team.

Kind regards,
Fishpools

Noté 5 sur 5 étoiles

Bang on time.

Friendly guys, very efficient, and bang on time.

8 juillet 2026
Avis spontané
Logo de Fishpools

Réponse de Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that our delivery team were friendly, efficient and arrived exactly on time. Your kind comments are very much appreciated, and we’re pleased you had such a positive experience.

Kind regards,
Fishpools

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus