We had a lovely experience today in store (Brent Cross) with Anjana. She was very helpful in showing us all of our sofa options in all materials and colours. She walked us through the whole ordering p... Voir plus
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First class company, products and delivery service. Fishpools amended my order without any fuss and delivered on a Saturday around my availability. The delivery team led by Mark was faultless, careful... Voir plus
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Mark and his colleague were very professional and helpful. Although they were unable to fix the handles on our purchase they ensured this was immediately reported to customer services to resolve the... Voir plus
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I had an excellent experience with Fishpools, and I especially want to thank Anju for her outstanding customer service. She was professional, friendly, patient, and always kept me updated th... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Accessoires de meubles
- Jardin
- Magasin de meubles de bureau
À propos de Fishpools
Écrit par l'entreprise
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Coordonnées de contact
115 High Street, EN8 7AL, Waltham Cross, Royaume-Uni
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Excellent
7 k avis
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Excellent service from start to finish
Excellent service from start to finish. A very professional, courteous and polite team who delivered the furniture and assembled it all.
24 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received excellent service from start to finish. It’s wonderful to know that our delivery team were professional, courteous and polite, and that they assembled your furniture with care. Your kind comments are very much appreciated.
Kind regards,
Fishpools
KLB26
Very polite and efficient staff who delivered and built up sofas. A credit to your company.
24 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were polite and efficient while delivering and assembling your sofas. It’s wonderful to know that you consider them a credit to our company. We’ll be sure to pass on your kind comments to the team.
Kind regards,
Fishpools
Very quick, helpful and professional staff.
Very quick and helpful, polite s
24 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that our team were quick, helpful and polite. Your kind comments are very much appreciated.
Kind regards,
Fishpools
Excellent communication & efficient…
Excellent communication & efficient professional staff.
24 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that you experienced excellent communication and found our team to be efficient and professional. Your kind comments are very much appreciated.
Kind regards,
Fishpools
Réponse de Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that our delivery team were polite and courteous, and that they arrived early. Your kind comments are very much appreciated.
Kind regards,
Fishpools
Réponse de Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that your delivery arrived on time and that you received good service. Your kind comments are very much appreciated.
Kind regards,
Fishpools
Jamal at Brent X
Jamal at Brent X was wonderfully patient, caring, diligent and a pleasure to deal with.
My purchase was an expensive one for me yet he made it an enjoyable one too.
Delivery is in a couple of weeks and I can't wait.
22 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Jamal provided such patient, caring and diligent service during your visit to our Brent Cross store. It’s especially pleasing to know that he made what was an important purchase for you such an enjoyable experience. We’ll be sure to pass on your kind comments to him.
We hope you love your new furniture when it arrives and thank you for choosing Fishpools.
Kind regards,
Fishpools
First time customer - Impresses
We have been shopping around for dining furniture for a while now and popped in, (even though the store was around a 40min trip each way). What really set the experience apart was the friendly nature of the staff as well as the the absence of hard-selling/upselling.
We were helped by Tony Bruce, who I genuinely felt was a true gentleman. No pressure to spend big/upsell, offering sound advice and encouraging us to look through colour swatches in different lighting against different backgrounds to ensure a we were happy with our choices.
We have now placed an order for some (hopefully!) quality dining furniture.
Thanks to Tony and the team. Lets hope the products match the service!
21 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that your visit to Fishpools was worth the journey and that the friendly, no-pressure approach from our team made such a positive impression. It’s especially pleasing to know that Tony Bruce provided thoughtful advice and took the time to help you choose with confidence by comparing colour swatches in different lighting.
We’ll be sure to pass on your kind comments to Tony and the team. Thank you for placing your order with us, and we hope you’ll be just as delighted with your new dining furniture when it arrives.
Kind regards,
Fishpools
excellent white glove service
excellent white glove service, friendly and professional staff.
23 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received excellent white glove service and that our team were friendly and professional throughout. Your kind comments are very much appreciated.
Kind regards,
Fishpools
Fantastic service
Fantastic service. Team asked where we wanted our dining table setup. Looked after our flooring and took care of the items when assembling - Desmond & Paul 👌
20 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Desmond and Paul provided fantastic service, taking the time to set up your dining table exactly where you wanted it. It’s great to know they took such care to protect your flooring and handled your furniture with care during assembly. We’ll be sure to pass on your kind comments to them.
Kind regards,
Fishpools
Great delivery service
Great delivery service. Polite, professional, well packaged, and on time.
23 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received a great delivery service and that our team were polite, professional and on time. It’s also wonderful to know that your items were well packaged and arrived in excellent condition.
Kind regards,
Fishpools
No hassle when browsing!
No pressure when browsing, but with engaging & helpful staff.
Often shop here and always receive excellent customer service. Today we were helped by Adrian Haywood, who was very knowledgable and professional.
22 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you enjoyed being able to browse at your own pace while still receiving engaging and helpful support from our team when needed. It’s wonderful to know that Adrian Haywood provided such knowledgeable and professional service during your visit. We’ll be sure to pass on your kind comments to him.
Kind regards,
Fishpools
Jahmal and his colleague Fishpools at Fenwicks Brent Cross
Jahmal and his colleague really went above and beyond to help me decide on my furniture choice. They fully understood my requirements and offered very good advice with regards to aesthetics and colour choice. I could take as much time as I needed to decide upon my preferences when I did confirm what I wanted, Jahmal went through everything with such care and attention to detail. A very commendable service given by both and I fully recommend their exemplary professionalism. Can't wait to receive my furniture!
21 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Jahmal and his colleague went above and beyond to help you choose your furniture. It’s fantastic to know that they took the time to understand your requirements, offered helpful advice on aesthetics and colour choices, and allowed you all the time you needed to make your decision.
We’re especially pleased that Jahmal’s care and attention to detail made such a positive impression. We’ll be sure to pass on your kind comments to both team members. Thank you for your recommendation, and we can’t wait for you to receive and enjoy your new furniture.
Kind regards,
Fishpools
Excellent service
Excellent service- the 2 hour slot was honoured. Gary and Bill were polite, took great care with our home and covered the floor, the doors etc when they carried the new sofa in. Very polite and pleasant - a real credit to Fishpools.
18 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that the delivery arrived within the promised two-hour time slot and that Gary and Bill provided such excellent service. It’s wonderful to know that they took great care to protect your home by covering the floors and doors while delivering your new sofa.
We’ll be sure to pass on your kind comments to them. Thank you for recognising their efforts – they are indeed a real credit to Fishpools.
Kind regards,
Fishpools
Fishpools Experience
From the purchasing in the showroom where George & his team were superb in their honest & low key sales approach through to the delivery team ( Paul & his colleague) who were very careful in covering doorways etc our whole experience has been nothing but very positive. Highly recommend Fishpools!!
20 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that your experience was so positive from start to finish. It’s great to know that George and the team provided a helpful, honest and low-key sales experience in the showroom, and that Paul and his colleague took such care during delivery by protecting your home throughout the process.
We’ll be sure to pass on your kind comments to everyone involved. Thank you again for choosing Fishpools.
Kind regards,
Fishpools
Always professional
Always professional. Thoughtful personnel, ensuring customer is satisfied.
20 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that you found our team professional and thoughtful, and that they took the time to ensure you were completely satisfied. Your kind comments are very much appreciated.
Kind regards,
Fishpools
I had an excellent experience with this…
I had an excellent experience with this store. David Short provided outstanding customer service and was incredibly helpful, even taking the time to show me my order and product options through a WhatsApp video call. When my order arrived, it exceeded my expectations—they were absolutely stunning. Fantastic store, exceptional salesperson, and one very happy customer. I highly recommend shopping here!
7 mars 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that you had such an excellent experience with us and that David Short provided outstanding customer service throughout. It’s fantastic to know that the WhatsApp video call helped you view your order and explore your options with confidence. We’re even more pleased that your furniture exceeded your expectations when it arrived.
We’ll be sure to pass on your kind comments to David, who will be thrilled to hear how much you appreciated his help. Thank you again for your recommendation and for choosing Fishpools.
Kind regards,
Fishpools
We have bought through Fishpools…
We have bought through Fishpools previously and have to say, they are a fantastic company to work with.
Paul and Desmond arrived as specified. They quickly assessed the area and where everything was going. They put all the carpet and door protection equipment down. They were quick and thorough and cleaned everything away afterwards without any issues. Will certainly use them again.
Thank you ☺️
20 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback and for your continued support of Fishpools.
We’re delighted to hear that Paul and Desmond provided such a professional delivery service, arriving as scheduled and taking the time to assess everything carefully before getting started. It’s great to know they protected your carpets and doors, worked efficiently and thoroughly, and left everything clean and tidy afterwards. We’ll be sure to pass on your kind comments to them.
Thank you again for choosing Fishpools, and we look forward to assisting you in the future. ☺️
Kind regards,
Fishpools
Dave and …sorry can’t remember the…
Dave and …sorry can’t remember the other fellas name, were superb, attention to detail- floors doors their feet everything covered, very nice people too thank you
20 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Dave and his colleague provided such a superb delivery service. It’s great to know that their attention to detail, from protecting floors and doors to taking every precaution throughout the delivery, made such a positive impression. We’re also pleased to hear that they were friendly and professional throughout.
Kind regards,
Fishpools
Excellent delivery service
Excellent delivery service. Very respectful of home and care and attention to surroundings whilst delivery took place.
Am delighted with furniture too.
20 juin 2026
Avis spontané
Réponse de Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received excellent delivery service and that our team showed such care and respect for your home and surroundings throughout the delivery process. It’s also wonderful to know that you’re delighted with your furniture.
Kind regards,
Fishpools
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