Amy Burns has been the essence of professionalism and perfection regarding my challenging circumstances and I cannot praise her more highly . She is truthfully the best Travel Consultant I have ever e... Voir plus
L'entreprise a répondu
Western Road 11, Unit 5, Laurie Walk, RM1 3RL Romford, England, GB
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Amy Burns has been the essence of professionalism and perfection regarding my challenging circumstances and I cannot praise her more highly . She is truthfully the best Travel Consultant I have ever e... Voir plus
L'entreprise a répondu
We took a complicated request into the Flight Centre and were really impressed with the help we received. Melanie was helpful and knowledgeable and put together a great travel itinerary for us.
L'entreprise a répondu
Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.
L'entreprise a répondu
I have used flight centre to book flights to Australia and Sri Lanka ( and find accommodation for the latter). The whole process has gone smoothly and when I have had to make certain adjustments th... Voir plus
L'entreprise a répondu
Écrit par l'entreprise

Western Road 11, Unit 5, Laurie Walk, RM1 3RL, Romford, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Reece spent a considerable amount of time getting us exactly what you wanted

Réponse de Flight Centre UK - Flight Centre Romford
This is following on from my previous review below on the 19th May. I had been told categorically that my refund had been processed as per the email response I received below. Clearly stating that my refund had been sent that day. 11 days later I am still waiting for the money to be returned despite written correspondence from the Manager of the branch and the refunds team stating that it had been sent promptly.
‘We will be refunding you in full as the hotel in your booking was unavailable when we tried to convert it. You will receive a full refund of ‘xxxxx’ which head office will action for you today.’
This company is a complete and utter disgrace. If I was a gambling man, I would bet that this was done on purpose and that once the company had my money, I would pick another hotel, therefore not losing them a sale.

Réponse de Flight Centre UK - Flight Centre Romford
Ope arranged two long-haul holidays for my family in Australia this week. She arranged the flights, hotels, and stopovers and sourced excellent value all-around deals.
Super friendly and very professional. A credit to the flight centre.
A very happy customer

Réponse de Flight Centre UK - Flight Centre Romford
Ope ogunkoya was so helpful this was our first time booking a cruise and nothing was too much trouble for her eg:, answered all our questions. A delightful young lady and a asset to your company.

Réponse de Flight Centre UK - Flight Centre Romford
We have used Flight Centre for a number of years and for the last 4 or 5 Melanie Hill has always done an outstanding job for us. Out travel is long haul, multi centred with multple connections, and I need assistance! Mel has organised all of this complex travel without any fuss. It's great to know that we can rely on her completely.
Alan & sally Morgan-Moodie

Réponse de Flight Centre UK - Flight Centre Romford
Tia was amazing very patient and nothing was to much bother, this is why its nice to talk to someone who can answer any questions you might rather then just an online system ! Thank you Tia

Réponse de Flight Centre UK - Flight Centre Romford
Great service from Flight Centre. Our consultant Amy was superb, taking a complicated itinerary and making it all work, with much patience as we sat by. Highly recommend Flight Centre, would definitely return in future.

Réponse de Flight Centre UK - Flight Centre Romford
great fun booking a holiday of a lifetime 😀 Lewis got me everything I wanted and needed

Réponse de Flight Centre UK - Flight Centre Romford
I always contact the Romford store to find my flights. The staff are friendly and efficient.

Réponse de Flight Centre UK - Flight Centre Romford
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