FragranceShop.com Avis 

826
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

First, the price is outstanding for eau de parfume roll on. The bottles were packaged carefully and shipped in a timely manner. I will be buying more. Much to my dismay, Jessica Simpson's Fancy Nigh... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I spent $349 on fragrances that took several weeks to arrive and had no noticeable scent. When I requested a return, I was told about their 30-day return policy. I returned the products, but never hea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always been fortunate enough to find fragrances, newer ones and some oldies but still goodies on their platform. Their prices are fair, and my order ships as they promise My purchase arrives... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is easy to find my favorite scents at FragranceShop.com. I love browsing the sales and always take advantage of tester packs to add to my collection. The prices are excellent, and the ordering is... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie

Écrit par l'entreprise

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

826 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(826)

444 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I received the oxygene oils

I received the oxygene oils. They have no fragrance. So disappointing and a waste of money.

19 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

We are sorry to hear you were disappointed.
Our perfume oils are custom-formulated interpretations designed for comparison, and scent intensity can vary based on personal perception and skin chemistry. Please feel free to reach out to our customer service team with your order details so we can assist you with your return

Noté 5 sur 5 étoiles

Great product

Great product. Prompt delivery

20 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

Good service

Good service. Product was packaged very well (glass) :). Products arrive pretty fast. Thank you! :)

5 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 1 sur 5 étoiles

Do Not Buy from a fake company.

I spent $349 on fragrances that took several weeks to arrive and had no noticeable scent. When I requested a return, I was told about their 30-day return policy. I returned the products, but never heard from them again and still haven’t received a refund. They now have both the returned products and my money. Extremely disappointing—I feel completely ripped off. Based on my experience, I would not recommend this company. Don’t waste your money.

22 juillet 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

This review contains inaccurate information. All items we shipped were 100% authentic, brand new, and sourced directly from authorized distributors.

To set the record straight, we actually made an exception to accept a return of 8 opened and used bottles. However, you subsequently filed a full credit card dispute and ignored 6 emails from our team requesting a return tracking number. Because an active payment dispute is open and no return tracking was ever provided, the matter must be resolved through your bank. If you have a return tracking number, reply to our previous emails so our team can assist further.

Noté 5 sur 5 étoiles

Easy to order from your website

Easy to order and received my item quickly.

5 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

Hard to find fragrance. Outstanding value and service

First, the price is outstanding for eau de parfume roll on.
The bottles were packaged carefully and shipped in a timely manner. I will be buying more. Much to my dismay, Jessica Simpson's Fancy Nights has been discontinued. Imho, Fancy Nights is the closest fragrance to Coty's vintage Emeraude, which sadly has also been discontinued. Thank goodness for FragranceShop.com!

10 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

They have the best prices

They have the best prices . No one beat theirs prices. Only thing is they have to expand the offers and gonna be perfect

20 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 1 sur 5 étoiles

That definitely wasn't Polo Double…

That definitely wasn't Polo Double Black. Its smell horrible. I feel cheated out of 20 dollars by paying for a mixture of who knows what because it definitely wasn't even the color Of Polo Double Black.

8 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

We are very sorry to hear about your experience. We do not sell diluted, mixed, or imitation products.

We want to make sure your concerns are addressed properly. Please reach out to our team at https://www.fragranceshop.com/contact-us/ with your order number so we can look into your purchase and assist you further.

Noté 5 sur 5 étoiles

Come explore Vintage and Niche and have coin left over

I have always been fortunate enough to find fragrances, newer ones and some oldies but still goodies on their platform. Their prices are fair, and my order ships as they promise
My purchase arrives boxed beautifully and I have had issue to report. I am looking into older brands that have come and gone and I can usually find them here
Thank You! For a job well done.

9 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

Exactly what I was looking for

Exactly what I was looking for, and a good price!!

20 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

Excellent fragrance, great value

Excellent fragrance, great value. Authentic fragrance at an exceptional price. Fast shipping.

5 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 1 sur 5 étoiles

Never got the cologne

Never got the cologne. No customer service. Do not buy from this company!

5 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

We apologize for the delay with your delivery. However, we must clarify that our customer service team has sent you multiple email updates regarding your shipment.

Your order is actively in transit with the carrier. Carrier delays are unfortunately beyond our control, but your package is on its way. Please check your inbox and spam folder for your latest tracking link

Noté 1 sur 5 étoiles

Not Worth the Hassle

My order was delivered in a timely manner. No instructions came with it. I’m still trying to figure out how to use the product. Unique and unorthodox packaging. I won’t be ordering again.

17 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for your review, and we are glad your order arrived promptly.

We are unsure which product you are referring to, as standard fragrance products do not typically require instructions. Spray colognes are applied via the atomizer, splash aftershaves are applied directly by hand, and roll-on oils are rolled directly onto the skin.

If you purchased a different item or need specific guidance, please contact our customer service team with your order details and we will be happy to assist you

Noté 5 sur 5 étoiles

Everything went according to plan

Everything went according to plan, 5/5/experience, would definitely buy from again!

29 septembre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 3 sur 5 étoiles

I ordered Joop but I had some that I…

I ordered Joop but I had some that I had from Macey and it would last a lot longer. Someone told me that the more expensive has more oils which makes it last longer. I think your Joop must have more alcohol in it. It is cheap but I like a fragrance to last better and have people ask what are wearing ,it smells great but I don't think they can smell this after I have it on. Thanks

6 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for your review. We assure you that all items at FragranceShop.com are 100% genuine and authentic, identical to those sold in department stores. We do not sell diluted products or altered formulas.

Scent performance can vary based on batch reformulation, skin hydration, or climate, but customer satisfaction is our priority. Please contact our support team at https://www.fragranceshop.com/contact-us/ with your order number so we can look into this and assist you.

Noté 5 sur 5 étoiles

It is easy to find my favorite scents…

It is easy to find my favorite scents at FragranceShop.com. I love browsing the sales and always take advantage of tester packs to add to my collection. The prices are excellent, and the ordering is very simple.

1 octobre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus