FragranceShop.com Avis 

827
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First, the price is outstanding for eau de parfume roll on. The bottles were packaged carefully and shipped in a timely manner. I will be buying more. Much to my dismay, Jessica Simpson's Fancy Nigh... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I spent $349 on fragrances that took several weeks to arrive and had no noticeable scent. When I requested a return, I was told about their 30-day return policy. I returned the products, but never hea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always been fortunate enough to find fragrances, newer ones and some oldies but still goodies on their platform. Their prices are fair, and my order ships as they promise My purchase arrives... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is easy to find my favorite scents at FragranceShop.com. I love browsing the sales and always take advantage of tester packs to add to my collection. The prices are excellent, and the ordering is... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie

Écrit par l'entreprise

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

827 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(827)

444 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

I placed my order on September 1st

I placed my order on September 1st, and today (September 25) I had to go pick it up from Canada Post myself.
Seriously, does it make sense for a parcel to take 24 days to arrive? It was originally with UPS, then got handed over to Canada Post.

25 septembre 2026
Avis spontané
Logo de FragranceShop.com

Réponse de FragranceShop.com

Thank you for your feedback. We sincerely apologize for the delay in receiving your order.

The extended timeline was caused by customs processing delays and logistical handoffs between DHL and Canada Post. While cross-border inspections can occasionally create bottlenecks, we recognize the disruption this caused to your delivery experience

Noté 5 sur 5 étoiles

It was super easy to order

It was super easy to order. Only my opinion but would like you to take off the makeup in dropdown if you no longer sell.

28 août 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

I checked all fragrance places and the…

I checked all fragrance places and the best deal was Fragranceshop.com good price and petty fast delivery. I like it.

13 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 1 sur 5 étoiles

Very bad service

Very bad service. Not important the customer.... if you do not need the help,do not need to do nothing.... it is ok.They can not solve the problems....

19 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

It appears this review was posted for the wrong business.

You seem to be referring to The Fragrance Shop (thefragranceshop.co.uk), a retailer based in the United Kingdom. We are FragranceShop.com, an independent US-based e-commerce store operating out of New Jersey.

We recommend checking your order receipt and redirecting your review to the UK retailer so they can assist you.

Noté 1 sur 5 étoiles

Don’t buy this awful fragrance

The fragrance took a long time to arrive, it was packed terribly and the smell…Ugg it’s awful.

15 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

We apologize for your disappointment with the delivery time, packaging, and the item received. We aim for every shipment to arrive quickly, securely, and in perfect condition.

Please contact us directly at https://www.fragranceshop.com/contact-us/ with your order number so we can investigate the issue and process a return for you

Noté 1 sur 5 étoiles

212 Sexy perfume

212 Sexy perfume. Fragrance is barely discernible. Like spraying water on.
Very disappointed.

18 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

We apologize for your disappointment with the strength of your fragrance. All items sold at FragranceShop.com are 100% genuine and sourced directly from authentic supply channels.

We stand by the quality of our products and want to make this right for you. Please contact our support team at https://www.fragranceshop.com/contact-us/ with your order number so we can look into your order.

Noté 1 sur 5 étoiles

No scent to any of the fragrances

I did not like any of the fragrances. There was no scent at all. I will not be purchasing from you again. I feel it was a big waste of my money.

1 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

We are very sorry to hear about your experience. All items shipped from FragranceShop.com are 100% genuine and sourced through verified supply channels, so we regret that the performance fell short for you.

Customer satisfaction is extremely important to us, and we would like the opportunity to make this right. Please contact us at https://www.fragranceshop.com/contact-us/ with your order number so we can process a return for your items.

Noté 5 sur 5 étoiles

Favorite!

My go-to perfume oil was in stock and arrived quickly. I'm very happy with my purchase.

2 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 2 sur 5 étoiles

The cologne spray nozzle doesn’t work properly…

The cologne spray nozzle doesn’t work properly. Every time I pump it, the liquid runs down the bottle along with a very weak jet. If it wasn’t for this issue, I would have given five stars…

1 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

We appreciate your feedback and are sorry to hear about the defective spray nozzle on your bottle.

Please reach out to our team at https://www.fragranceshop.com/contact-us/ with your order number. We'll be more than happy to assist you

Noté 2 sur 5 étoiles

The Shalimar doesn't have the scent

The Shalimar doesn't have the scent

4 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

We're so sorry to hear that your bottle of Shalimar isn't smelling the way you expected! We carry only 100% authentic, factory-sealed fragrances, but we completely understand how frustrating it is when a scent feels off.

Scent perception can sometimes be affected by factors like reformulations by the manufacturer but we want you to be completely happy with your purchase. Please send us a message at https://www.fragranceshop.com/contact-us/ with your order details so our team can look into this and assist you right away.

Noté 5 sur 5 étoiles

Great pricing quick delivery.

22 août 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 4 sur 5 étoiles

I never thought I could find my…

I never thought I could find my fragrance again. I was excited that you had it and reasonably priced.

20 août 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

Great price on hard to locate…

Great price on hard to locate fragrance, package well arrived in good condition with quick delivery time

26 août 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 3 sur 5 étoiles

I orderd 2 and recived 3 now am paying…

I orderd 2 and recived 3 now am paying for something I didt order and I could fine any body to contact

9 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

We’re sorry for the confusion and that you had difficulty contacting us. Our records indicate that two separate orders were placed on August 18, one for two bottles and another for one bottle. The two-bottle order was delivered on August 22, and the one-bottle order was delivered on August 24. If you need further assistance, please contact our customer service team

Noté 5 sur 5 étoiles

Smells great great price and fast…

Smells great great price and fast delivery will buy again from you in the future!

9 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 2 sur 5 étoiles

Not the same as others

I have never ordere from this site prior to this purchase, but I have ordered the same perfume from other sites many times before and have always been happy with my purchases. However, this time the perfume from this site I ordered seems so watered down it hardly has any smell. Very disappointed with this purchase.

10 août 2026
Avis spontané
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Réponse de FragranceShop.com

We're so sorry to hear that your recent purchase didn't meet your expectations! We guarantee that all fragrances in our warehouse are 100% authentic, factory-sealed, and stored under strict climate-controlled conditions.

Reformulations by fragrance houses or batch variations can sometimes make a scent feel lighter than previous bottles, but we want you to be completely confident in what you receive. Please send us a quick message with your order details at https://www.fragranceshop.com/contact-us/ so our team can look into this and make things right for you.

Noté 5 sur 5 étoiles

Good packing

Good packing! Fast delivery! Great fragrances

9 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Noté 5 sur 5 étoiles

Great prices

Great prices, products were in sealed/original boxes, products were wrapped and shipped with care.

9 septembre 2026
Avis spontané
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Réponse de FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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