Furniture & Choice Avis 

30 453
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Decent quality product,hudson table and chairs, only downside i didnt realise they were flatpacked,my fault i guess not reading everything in the add. Great communication from ordering ro delivery... Voir plus

Noté 5 sur 5 étoiles

First time ordering from furniture and choice and would highly recommend. Fast delivery and beautiful quality table and chairs. Very happy with my purchase. Thank you 🙏

Noté 5 sur 5 étoiles

Very happy with my purchase. Delivered on time within the time slot given, by two really helpful gentleman who took great care when putting the items in my kitchen. Really clear step by step instruc... Voir plus

Noté 5 sur 5 étoiles

From initial customer service question to arranging samples of chair covers to ordering and delivery the whole experience was great. The chairs were high quality and easy to assemble. Could not he ha... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de canapés
  4. Magasin de meubles de salon

À propos de Furniture & Choice

Écrit par l'entreprise

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Écrit par l'entreprise

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

30 k avis

5 étoiles
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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(30 453)

1 057 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Shoddy laminate application

Purchased a table off this company over a year ago. When we purchased from furniture & choice we decided to spend more in the hope the table quality would last for the foreseeable. We spent just shy of £1000 which is a whole lot of money for ourselves. For that sort of money you wouldn't expect a table to be so badly made. Upon receiving it I wasn't particularly happy with said quality but at the time I had bigger things in life that required my attention as my wife was undergoing treatment for cancer. The table itself is lovely design but unfortunately the laminate on the table was lumpy. After only few months it was wearing through the little bumps exposing white bits which is presumably the coating underneath the laminate. Once my wife was coming out the other side of chemo treatment we got in contact with Gill from the customer service team. Who sent out a "specialist" who agreed it was pretty bad but even said "they'll argue it's wear and tear" which ironically they did. Considering we are customers Gill was rude, and made us jump through hoop after hoop. I then got a local laminate specialist to look and they agreed that it wasn't wear and tear and due to how the laminate was applied. He then asked us to find out some of the specifications of the laminate used from furniture & choice which they failed to supply. The amount of back and forth that we had to do was ridiculous even though we contacted before the warranty was up. We are now left with a shoddy table that cost us a lot of money and sour taste in our mouths. After everything it was last thing we needed. Never will we be buying anything from this company again.

7 septembre 2025
Avis spontané
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Réponse de Furniture & Choice

Good Morning Jason,

Thanks for your review.

Unfortunatly I have been unable to locate an order for you with the details you have provided.

If you require any further assistance please contact us and we will be happy to help.

Kind regards,

Joe
Customer Service Team Manager
Furniture & Choice

Noté 5 sur 5 étoiles

Great buy and great chairs.

We spotted what we were looking for toreplace four tired dining chairs on the website and at a great price so ordered them there and then. They were delivered next day which was brilliant and meant we were sitting on more comfortable chairs. Speaking of which, they were easy to put together once you worked out the bolts bit and as mentioned are very , very comfortable. And a bonus they matched our dining table a treat. I would certainly recommend Furniture and choice if you're looking to replace furniture.

27 août 2026
Noté 5 sur 5 étoiles

Table and four chairs all good

Table and two of four chairs all good, two chairs seats are curved where they shouldn't be so do not fit properly when screwed on so keep coming lose. Update: contacted by F & C and have been sent a new set of chair seats based solely on this review so can't fault them for that.

3 septembre 2026
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Réponse de Furniture & Choice

Good Afternoon William,

Thanks for your Trustpilot review.

I am sorry to hear about the issues you have had with some of your order.

I can see replacements are currently out for delivery which will resolve this issue.

In the meantime, if you require any further assistance please don't hesitate to contact us and we will be happy to help.

Thanks,

Joe
Customer Service Team Manager
Furniture & Choice

Noté 5 sur 5 étoiles

Excellent experience from ordering to…

Excellent experience from ordering to delivery. Received up to date delivery tracking and arrived on the correct date and time.
Furniture seems good so far, only had the settee set up for one day but it arrived well packed and looks amazing so fingers crossed all the cushions stay in shape, but at this moment I would recommend

4 septembre 2026
Noté 5 sur 5 étoiles

Great choice

Great choice. Luxurious feel & look to my bar stools, the green goes so well with the oak island.
Pity they don’t swivel.
Needs two people to put together.
Very happy with ordering, delivery & quality.
Highly recommend.

26 août 2026
Noté 4 sur 5 étoiles

Very helpful sales team

Very helpful sales team. Could not have been better. Nothing was too much trouble. Hoping that the dining chair seats will not be as furm as they are when we sit on them.more. very pleased with how they look.

3 septembre 2026
Noté 5 sur 5 étoiles

Great sofas, Great price

Love your sofas, our second purchase for our new house, lounge looks amazing and they are so comfortable.

Price is spot on and so nice not to have to wait weeks and weeks for delivery.

Glad we found you guys

1 septembre 2026

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