Furniture Village - Chester Avis 

Was not kept waiting to be seen to. Staff member was very knowledgeable and talked us through all options. Great service and would highly recommend.

Sales advisor was extremely helpful friendly and professional

Very good customer service very professional.

Great product, great price, and fantastic install team and sales staff

Just in furniture village Came to look at beds Terry came over and helped us We decided to buy a bed and a mattress Terry was most helpful I have bought a lot from furniture village cause the service is always good and quality is excellent.

Friendly helpful service and knowledgeable sales person.

The man who served us was very good and was polite and careful to our needs. He was not pushy which I hate. Very pleasant experience and we would definitely shop there again if the need arises.

At no time did I feel any pressure to make a purchase. Your Sales representative, Callum, was extremely patient and helpful with all my requests. He took care to explain details of the transaction and at no time made me feel hurried. I

Callum and team on site who were amazing. Distracted children to have the important convesations and provided segacious advice on the furniture we brought from them.

Callum was amazing and friendly.

Very friendly staff felt at ease in the shop, Wil was very professional and took us through the steps in a manner we could understand we were so in pressed we ended up making two purchases.

Terry was a big help with us today, and was very patient with us.

Absolutely spot on. The lady who dealt with us was lovely and really helpful in every aspect.

Thank you so much.

Polite welcoming no pressure to buy what we didn’t want
Manager was not like any manager I’d worked for and Callum our sales advisor was patient and explained all the process of the sale
The added bonus was the ice cream that was available go for the hot chocolate is gorgeous and fresh cookies we were set for the day x

Terry was very kind and helpfull with buying our sofas,and gave us a explain about how to protect it with the time.Definitely gonna come here again.

It was really a great experience,,as we were very well informed about the sofa sizes and Varieties and the one is gonna match to our living room space.Terry was very helpful with describing everything to us.Definitely recommend.

Excellent customer service, support/advice whilst choosing the furniture in store and communication whilst arranging delivery. Delivery within the time frame confirmed at purchase. Delivery process really smooth and delivery company were excellent, care taken when putting the furniture together and all packaging removed.

Our chair was delivered on the day promised, also we were kept informed of the delivery time, the guys who delivered and assembled the chair were polite and tidy.

Helen Conduct is excellent. She really helped us with the different options, to ensure we ended up with the correct product design for our space. We only hope that the manufacturing and installation teams are equally as good and the final product should be perfect. We are excited for when the new sofas arrive.