Furniture Village - Chester Avis 

Really impressed with the customer service. Debbie Jeffs was extremely helpful, friendly and professional today when we purchased our dining room table. Looking forward to receiving our purchase, thanks again!

I knew what I want andI always seem to get good services from F village . Tony helped me to get the correct items and explained the waiting times etc. Your Salesman are always cheerful . There was no rush . I was not pressured to go for another item .Very happy customer

Terry was very helpful, cheers

Great service from Terry, Chester.
Efficient but knowledgeable and helpful in choosing the sofa and colour etc.
Would recommend and come here again.

Kept me notified re delivery. Delivery drivers helpful, friendly & efficient

We had a great experience

I place an order paid was rang for balance as goods were been delivered then became sold out change order wait again but not really happy with goods and still not recived a refund or Criedit from the the order Lyn goddatd

They could improve the delivery time, I had to wait 16 weeks for delivery of my new recliner chair which I think is far to long

Great service delivered on time a chairs put together

Went in to search for a wardrobe for a gentleman I support. The process is long as there are many stages before being able to order. I dealt with a chap called Callum and he was fantastic, I was there ages and changed my mind on which wardrobe about 3 times but nothing was too much bother 😁

The staff where wonderful happy and very professional it was a joy to shop with you.thank you.

Good product excellence service no sales pressure enjoyable experience with a happy outcome

The service was excellent, Helen was very knowledgeable and helpful,also Helen was very polite and explained everything to us both

Excellently dealt with by Terry. Our chosen suite was not on display. However, Terry was able to show us other suites, that gave what ours was going to be giving us and comfort of a similar suite. The whole process was very smooth, due to knowledge and experience. Thank you again. We can’t wait to be able to see and sit on it.

Terry was really knowledgable and helpful in helping us choose the right matress

Very helpful staff.
Friendly and not pushy at all. Give you time to have a look around too. No pressure at all.

Would recommend using.

Helpful staff, attentive but not obtrusive. Free coffee and cookies! Good choice of sofas. Terry was pleasant and polite

Delivery was fine. Drivers/installers were very professional and installed the settees/armchair with a minimum of fuss. What wasn’t so good was the advice on timing. We were told 0715- 1015. If we are first stop you should be able to give a more accurate timing, as the driver is simply driving from the warehouse to us. The tracking did not work at all. We got no phoned/sms advice nearer the time. As you advised us an imminent arrival time by email, we did not see it. Given you said we would be phoned and/or sms message, email was not expected.

5star service no fuss or hard sell,plenty of choice, great range of products, everything was expected fully without going over the top,just carnt wait for our two new sofa,s many thanx

Very patient and helpful