Galliard Homes Avis 

232
•
TrustScore 2 sur 5

2,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Rethink before buying a flat from them… sky-high service charges and absolutely no proper sound insulation at Trinity SQ. The walls between the flats are so thin you can literally hear your neighbou... Voir plus

Noté 1 sur 5 étoiles

Galliard/GEM routinely remove negative reviews from this page - not long ago, the overall score was 1.0, which still too high for this company. Galliard/GEM has recently seen an exodus from sen... Voir plus

Noté 1 sur 5 étoiles

I wish I had paid more attention to these reviews prior to deciding to purchase a Galliard property. Despite a near immediate response to a previous review, I am still waiting any communication from... Voir plus

Noté 5 sur 5 étoiles

Natalia at Galliard has been a pleasure to deal with. She has been very responsive on every issue, small or large, dealing with us pleasantly and professionally. This was a first time buy after a coup... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Promoteur immobilier

Écrit par l'entreprise

Founded in 1992, Galliard Homes is one of London and the South East’s leading developers. Over its 30-year history the Galliard Group has evolved from its residential property origins to be a leading authority and expert in construction and the development of large mixed-use schemes. The group has a development portfolio including nearly 7,500 homes, with some 1,000 homes currently being marketed for sale, and 1.1 million sq. ft. of consented commercial space. In addition, Galliard Homes has over 1,700 consented affordable homes with 760 currently in development. Through strategic joint venture partnerships Galliard Homes has steadily moved into other key cities throughout the UK, which together, will deliver over 4,000 new mixed-tenure homes in Birmingham and Bristol.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,1

Tous les avis

(232)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Service of Concierge

Overall , the quality of the property and the furniture package provided are satisfied. However, the button of the microwave was found loosen. My son had tried to seek the assistance from concierge, she gave him one of phone number of the supplier. It is hard to comunicate with them as the phone no. was not for calling maintenance.

14 juillet 2022
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Cheung Kai Chuen,

Thank you very much for sharing your feedback, we really appreciate your review. We are sorry to hear you did not receive the correct contact details, if you have any further queries please contact the Galliard Homes Aftercare Team 020 8418 1045 aftercare@galliardhomes.com

Many thanks,
The Galliard Team

Noté 1 sur 5 étoiles

Spoke to a sales advisor today to…

Spoke to a sales advisor today to arrange a viewing for a property of theirs. She said she needed to conduct an affordability testing prior to arraning a viewing for us and she just had no idea of what she was doing. She kept on asking me what my incentives were even after telling her numerous times that I was a limited company owner and take salaries/dividends from my company. I had said we have high savings so we are flexbile with the deposit figure. She robotically demanded a figure so I gave her a figure just so we can get through the process. She then said we coudln't afford for some of the properties even though we should be able to by raising our deposit. I tried correcting her and she hung up on me....

7 juillet 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Kristofer, we are really sorry to hear this feedback and we thank you for bringing this to our attention. Customer service is very important to us so please rest assured that Senior Management will be following up internally with our teams on this matter.
Should you still be interested in enquiring about any of your properties, please contact news@galliardhomes.com where we will ensure that you are looked after correctly by a senior member of the Sales team.

Many thanks
The Galliard Team

Noté 4 sur 5 étoiles

A heartfelt appreciation to Martine…

A heartfelt appreciation to Martine Hamilton who is so helpful and always kept us abreast in guiding us through out the completion process.

4 juillet 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Kenny,

Thank you very much for sharing your feedback. It is great to hear of your fantastic experience with Martine, we have passed your comments onto the team.

Kind regards,
The Galliard Team

Noté 4 sur 5 étoiles

Kitchen unit replacement

I'd noticed that some of the kitchen units had started to yellow on the front. I contacted Galliard (I was still within my 2 year warranty) and they offered to replace them as a goodwill gesture. It was easy to organise a time for the work to be done with Galliard. The workmen were great, had the whole thing done in about 15 mins. However, they did mention that the units hadn't yellowed, some yellow units had been installed by mistake instead of the white ones. Overall a good service

3 juillet 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Thank you for taking the time to share your experience. We are very pleased to hear that you are happy with the service provided and we as a company appreciate your feedback.

Noté 5 sur 5 étoiles

Excellence Service

24 juin 2022
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Boli,

Thank you very much for your kind review. We really appreciate your feedback.

Thanks again,
The Galliard Team

Noté 5 sur 5 étoiles

Very pleased with our new home with…

Very pleased with our new home with Galliard Homes, despite the delay Martine the completion manager has been extremely helpful and patient along the way and helped us move in smoothly and settle in much easier!
Our tenancy expires at the end of the month and Martine helped to coordinate a move in date that saved us from being "homeless", massive thanks!

15 juin 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Thank you for taking the time to share this review.
We are delighted that you had a positive experience with Galliard Homes and very much appreciate your feedback. We have passed your review onto the team!

Many thanks,
The Galliard Team.

Noté 5 sur 5 étoiles

Martine is a gem

Martine is a gem! She has made our completion process much much easier. I love her working style, always give me reassurance, updates me on time, always there for my questions. We are very happy with the flat, Galliard homes has handle the completion process in a professional manner despite I was not in London.

15 juin 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Fiona,

Thank you very much for sharing your 5 star feedback with Galliard Homes. It is great to hear of your fantastic experience with Martine, we have passed your comments onto the team.

Kind regards,
The Galliard Team

Noté 5 sur 5 étoiles

Big big thank you to Martine who was…

Big big thank you to Martine who was amazing help with our flat from start to finish and was always at the end of the phone to answer any questions , would always use Galliard homes for future properties.. thank you .

Paul

3 juin 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Paul,

Thank you so much for taking the time to share this 5 star review.

We are so pleased that you have had a fantastic experience dealing with Galliard Homes and very much appreciate your feedback. We have passed your lovely comments onto the team.

Thanks again,
The Galliard Team

Noté 5 sur 5 étoiles

Completion is over !

My completion at Orchard Wharf was on the 1st of June this year. Though the process was delayed due to Pandemic a number of times the Staff was extremely helpful . Especially Martine did everything to help me to go through this long process. I am thankful to her and Galliard Homes. Now I am started to live at my wonderful new house !

3 juin 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hello Haldun,

Thank you very much for your kind review. We really appreciate your feedback. Your 5 star comment has been passed onto the team.

Thanks again,
The Galliard Team

Noté 5 sur 5 étoiles

Simply the best development and the way…

Simply the best development and the way the team looks after you is incredible.

13 mai 2022
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Mechessa,

Thank you for the great feedback! We are very happy to hear of your 5 star Galliard Homes experience.

Kind regards,
The Galliard Team

Noté 5 sur 5 étoiles

Very satisfied with

12 avril 2022
Logo de Galliard Homes

Réponse de Galliard Homes

Thank you very much for your kind review. We really appreciate your feedback.

Thank you,

The Galliard Team

Noté 3 sur 5 étoiles

Also worthy noting and let the client…

Also worthy noting and let the client knows that none of any windows is able to open at W505 TY.

This is very common in west block of Timber Yard due to developer’s planning consent/restriction

Above information I didn’t get until today when my letting agent visited the unit W505.

These informations should have known to potential clients beforehand to reaching any decision. Now I am not sure who is responsible for this. It’s developer or selling agent.

12 avril 2022
Noté 5 sur 5 étoiles

Martine Hamilton was a star!

We dealt with Martine Hamilton for the last two years on a development site in Southall. Martine was a pleasure to deal with, always polite and professional. She was the completions manager and handovers were smooth with no problems. The Galliard development was a pleasure to sell, impressed with the quality and have had great feedback from buyers. 5/5
Ravi Attal from Parkfields Estates, Southall

12 avril 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Ravi,

Thank you for the great feedback! We are very happy to hear of your 5 star Galliard Homes experience.

Kind regards,
The Galliard Team

Noté 5 sur 5 étoiles

A absolutely great company

A absolutely great company. I bought my first property with them at Timberyard birmingham. Everything went very smoothly. Jason was absolutely great help. All staff was prompt and efficient. There were some delays from my bank and Galliard home happily provided the extension for completion twice without any charge.

5 avril 2022
Logo de Galliard Homes

Réponse de Galliard Homes

Hello Pardeep,

Thank you for your 5 star review! We are very happy to know you have been supported well throughout your Galliard journey.

Kind regards,

The Galliard Team

Noté 5 sur 5 étoiles

Speedy and professional

30 mars 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi,

Thank you for the great feedback! We are very happy to hear of your 5 star Galliard Homes experience!

Many thanks,

The Galliard Team

Noté 5 sur 5 étoiles

Great staff and construction quality.

Great staff and construction quality.
Brogan is great with communication, very helpful and friendly.
Defects were rectified quickly with a high standard.
Really happy with the overall experience.

17 mars 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hello,

Thank you very much for your 5 star feedback. It is great to hear of your fantastic experience with Galliard!

Kind regards,
The Galliard Team

Noté 5 sur 5 étoiles

My first purchase with Galliard.Miss…

My first purchase with Galliard.Miss Constance's service was very good, the explanations were detailed, and her smile was unforgettable.

17 mars 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Dear Tina,

Thank you for your review, we are very happy to hear of your 5 star Galliard Homes experience! I have passed your lovely comments onto the team.

Thanks again,
The Galliard Team



Best wishes,

The Galliard Team

Noté 5 sur 5 étoiles

Constance Qin very kindly

Constance Qin she is Very attentive, patient, kind, helped me a lot, very satisfied with her service

17 mars 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Eric,

Thank you for sharing your 5 star review. We are so happy to hear you have had a great experience with Galliard Homes! I have passed on your lovely comments to the team.

Thanks again,

The Galliard Team

Noté 5 sur 5 étoiles

The first time I have purchased a…

The first time I have purchased a property with Galliard at Timber yard I had the best experience with brogan she is amazing and helpful and I will be staying in contact for future purchase

Thank you brogan and galliard

15 mars 2022
Avis spontané
Logo de Galliard Homes

Réponse de Galliard Homes

Hi Choi,

Thank you for taking the time to share this 5 star review.

We are so pleased that you had a positive experience with Galliard Homes and very much appreciate your feedback.

Thank you,
The Galliard Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus