Gerrysfishing Avis 

2 055
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

When you get it right you are brilliant. When you get it wrong, your customer service falls well short of what I would expect of a company with your reputation. Try keeping the customer informed rathe... Voir plus

Noté 5 sur 5 étoiles

I ordered a set of salopettes from Gerry's as their price was the most competitive. Delivery was timely and they were packaged well. Happy with the product.

Noté 5 sur 5 étoiles

Acquisto da Gerrysfishing le attrezzature che non trovo in Italia. Anche in questa ultima occasione ho avuto modo di apprezzare la grande professionalità riscontrata in passato. L'attrezzo, in questo... Voir plus

Noté 5 sur 5 étoiles

Comprehensive range of tackle for all disciplines.Probably the best choice of gear for trips to Norway.Some time ago I spoke directly to staff for advice on upgrading my beachcasters,after quite in de... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(2 055)

247 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Quality service

Quality service. Quick despatch and quality tackle, very happy with what I received. Would recommend Gerrysfishing to all. BrianThomsen.

5 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

I ordered and paid for two drennan top…

I ordered and paid for two drennan top kits on 3rd may 2026 and expected deliver within 8 days. After 3 weeks I contacted Gerry’s who said that there was only one kit in stock and asked if I wanted the one kit as they had contacted drennan direct. I haven’t heard anything or taken delivery. I have not had any update or contact with Gerry’s. Communications are very poor.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

A must have for your bait box.

I have tried both the 3 pronged and 2 pronged dongle rig bait wrappers and they are excellent. They are both easy to use and produce a neat well balanced bait that’s presented under the hook. I wouldn’t be without them now.

22 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

Brought new fishing holdall from Gerrys. Informed that it would take between 8-15 days for dispatch. Holdall arrived as described. Excellent bag, and I must say Gerrys is my go to shop when I need gear.
They are always very polite and quick to answer any questions I might have.
If you are on a budget Gerrys offer the opportunity to pay by Klarna, or for expensive gear interest free payments over the year. An excellent company.

7 février 2026
Avis spontané
Noté 1 sur 5 étoiles

NO ITEM RECEIVED AND TERRIBLE CUSTOMER SERVICE

Brought a Penn Tidal fishing rod online over a month ago (14th Jan) which still hasn’t been dispatched (19th Feb).

after not hearing anything about the item being dispatched within the delivery time frame of 8-15 days I contacted Gerry’s via email.

Gerry’s replied to my email and said that there was an issue with my item and it had to be ordered in (there was no communication from Gerry’s to inform me of this).

I proceeded with the order and expected to wait a further 2 weeks which has now exceeded that time frame. my item has still not been dispatched and I still haven’t received any communication despite emailing and messaging on Facebook requesting an update.

Terrible customer service and I will not be using this company again.
Quick enough to take the money but no end product which has left me having to get the bank involved to retrieve my payment.

In the end I used VMO, no having to wait a two week delivery period, great service/ communication and my item was sent and delivered to my door within 2 days.

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Telephone/online order

Always very easy to deal with the staff at Gerry’s. Whether it’s online, over the phone or face to face. Excellent customer service.

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

best customer support

Just the best customer support, quick delivery time, packaging is outstanding. No damages to the product ordered.

7 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

One month delay

One month delay, no information, poor communication

I placed an order on 3 January 2026 for a high-value fishing rod costing over £400. At the time of purchase, I was informed of an 8–15 day delivery window.
More than one month later, the order is still marked as “awaiting dispatch”. I have received no tracking information, no confirmed delivery date, and no written explanation for the delay.

I have contacted customer service multiple times by phone. While staff are polite, they do not provide any meaningful information and appear limited to repeating generic responses. Emails have either gone unanswered or resulted in vague replies with no factual update.

I have been patient and reasonable and did not rush to cancel the order. All I have asked for is transparency — when the item will be delivered and why it has been delayed. After a month, this information still has not been provided.

For an order of this value, the lack of communication and accountability is extremely disappointing. At this stage, the issue is not just the delay itself, but the way it has been handled.

3 janvier 2026
Avis spontané

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