Glenton Holidays Avis 

288
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

From the moment I booked our Jersey by air holiday with Glenton holidays Glasgow everything went perfectly. We flew from Glasgow airport to Jersey. Our check in was stress free as Glenton had taken c... Voir plus

Noté 5 sur 5 étoiles

travelled from Scotland on 30/7/26 for an 11 day holiday 7 days on the Romantic Rhine, ship was called Symphonie a Croisi Europe vessel. From the moment we got picked up by our coach driver Darren... Voir plus

Noté 4 sur 5 étoiles

Thoroughly enjoyed the holiday apart for the river cruise. It was a long journey in the coach and the cruise was very disappointing. Last year I was in County Donegal with Glenton and we did a boat... Voir plus

Noté 4 sur 5 étoiles

All Glenton stuff was great; coach, driver, excursions etc. Hotel was a bit run down and food wasn’t great. But will definitely give Glenton another go as this was our first ever coach holiday.

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Écrit par l'entreprise

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

288 avis

5 étoiles
4 étoiles
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1 étoile

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4,5

Tous les avis

(288)

97 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Heythrop Park was magnificent

Heythrop Park was magnificent. The rooms were spacious and the staff lovely. The food was delicious and a great variety. The taxi picking me up was on time and the coach was so comfortable. It was a Red Rose not the usual Glenton Select. A little disappointed we did not get the welcome bag as I was looking forward to getting a pen!!

11 août 2025
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Réponse de Glenton Holidays

Thank you for your feedback. Great to hear that you had a good holiday.

Unfortunately we no longer do the doggy bags on the tours, but we have popped a couple of pens in the post to you ;)

We look forward to welcoming you on board again soon.

Thank you
Glenton Customer Service Team

Noté 4 sur 5 étoiles

Heythrop experience

Pickup arrangements were very good and bus was very comfortable, leg room etc, although the access to bus was very steep for elderly people. The journey time of 111/2 - 12 hrs was really tiring. Hotel was lovely, room and food were all high standard, and entertainment was excellent. Staff were friendly and efficient.

11 août 2025
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Réponse de Glenton Holidays

Thank you for your feedback, it is great to hear that you enjoyed your holiday.

We hope to see you on board again soon.

Kind Regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Trip to outer Hebrides with Glenton Tours

We normally book the select holidays . Always 4* hotels and get guided tours. The trip to the Outer Hebrides was first class. Would definitely recommend it. The driver Graham was first class which made a difference would give him 5 stars. It was also a good group of people on the bus. Everyone mixed and everyone got on with each other, which made a difference.

27 juillet 2025
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Réponse de Glenton Holidays

Thank you for taking the time to write your review.

We are delighted that you enjoyed your holiday and will pass your feedback about the driver back to the management team. :)

We look forward to welcoming you on board again soon.

Thank you
Glenton Customer Service Team

Noté 1 sur 5 étoiles

Appalling customer service

Been a while since I used Glenton but their customer service has gone down the pan. Trip advertised on their website, three months from now. Spaces available on coach, according to seating plan. Phoned to book. It's fully booked. There are no spaces. There is a waiting list. False advertising. Disappointed.

26 août 2025
Avis spontané
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Réponse de Glenton Holidays

Thank you for taking the time to give your feedback. Your comments have been passed to the management team. We are sorry that the tour you tried to book is already full.

Whether a tour is fully booked relies not only on seats available on the coach, but also on rooms being available at the hotel. It appears that on this occasion the hotel in question is full and is therefore unable to add additional rooms to our group allocation and we were unable to book you on the tour.

When this happens our normal procedure is to offer to add you to the waiting list. If another customer cancels or more rooms become available, you would then be given first refusal to book on to the tour.

If you would like to be put on to the waiting list or would like us to look at another tour for you, please do get in touch. We are always happy to help.

We look forward to hearing from you.

Many thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

A wonderful holiday.

The evening entertainment, staff, food, trips, ship. Everything was good.
I would happily return.
People should know this is a great holiday. The transport to the ship and return was first class.

20 juillet 2025
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Réponse de Glenton Holidays

Thank you for taking the time to review your experience, we are delighted that you enjoyed your cruise with us.

We look forward to welcoming you on board again soon.

Many thanks
Glenton Holidays Customer Service Team

Noté 4 sur 5 étoiles

Check the taxi service

Darrin was our driver and was very helpful and cheery the hotel was lovely , but we were supposed to get picked up at 8 30 by taxi and they forgot about us we were an hour late and had to go to Hamilton to meet the coach

14 juillet 2025
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Réponse de Glenton Holidays

Thank you for your feedback. We are glad that you enjoyed your holiday and apologise for the delay on you taxi pick up.

Your comments have been passed to our operations team for review, we hope to improve this aspect of the holiday for future customers.

Thanks again for taking the time to leave your review. We hope to see you on board again soon.

Glenton Holidays Customer Services

Noté 4 sur 5 étoiles

Disappointing Taxi Pick up Service

It was a lovely break. What let us down was the door to door taxi service
Coming home we waited and hour for taxi to arrive. Not good after our long journey home. Not impressed by door to door taxi service as we are both pensioners and my husband has mobility issues.

11 juillet 2025
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Réponse de Glenton Holidays

Thank you for your feedback. We are glad that you enjoyed your holiday.

We were sorry to hear that there was a delay in your taxi home and have passed this feedback to our operations team. We hope to improve this aspect of our holidays for future customers.

Thank you again.

Glenton Holidays Customer Service Team

Noté 4 sur 5 étoiles

Good variety of activities

Good variety of activities - history, seaside, steam train, river cruise. Lovely hotel although the food could have been better. Excellent driver.

7 juillet 2025
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Réponse de Glenton Holidays

Thank you for your review. We are delighted to hear that you enjoyed your holiday with us.

Thank you for taking the time to give your feedback and we hope to see you again soon.

Kind Regards
Glenton Customer Service Team

Noté 4 sur 5 étoiles

We had a super trip

We had a super trip, excellent driver. Disappointed advertised as a Select holiday not the usual select coach.

7 juillet 2025
Noté 5 sur 5 étoiles

New to Glenton !

Getting picked up at home was great , the driver of the bus was very confident and never took any chance s with his bus . Hotel was beautiful….

7 juillet 2025
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Réponse de Glenton Holidays

Thank you for taking the time to give your review.

It is great to hear that you enjoyed your first holiday with us. We hope the first of many!

Thank you.
The Glenton Customer Service Team

Noté 5 sur 5 étoiles

Hotel was great food was excellent best…

Hotel was great food was excellent best new year i had. Tommy manager was great. All staff everybody got on great. This was dec 30. Till2 jan 25
It wen i got bk on coach the driver bust my balloon. We stop at perth. Then he went on drop people off then came bk. He got on bus started on me sayin u face tripping u u nearly greeting look at u u team gting beat. I said did not know score as i was not listening then he sat on drivers seat said this is for mrs moody there i said let me out he blasted simply the best. After he played it said hope u enjoyed rangers song i said to my pal. Let me out. At him she say just sit complaine by this time people i sat way 4 days. All guessed i was celtic fan he singled me out he was saterian towards me had old men n woman saying come on rangers. Wen they went by. My first trip way glenton my last as i sent email to glenton which i got replye back saying there sorry. What happen and driver will be spoken to. No discount for a trip no offer at all i felt like we girl was gting told off my five stars for cragilynn hotel as they were faboulas.
No notices up about day trip no times what time we leaving.
Never seen him whole weekend. Except breakfast. He was rude as my pal walk by he said carry on f×××××g walking. He so ignorent. But i was so angry wen i got off bus.
His attertude was terriable. He was rude. Told us to call him bob.
Glenton staff shud be on customer side not be arrogent towards customers that hoilday 549. Each person just show u dont care of customers but just get bus filled and get money in. It a joke im going bk this year way eclipes. So hope i have better respect from what i got off driver and glenton. Staff.
Glentons is not for me as if there was bunch young ones on bus i would of been attacked through this driver open his big mouth. Olive mcguinness.

30 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceeded expectations ; very impressed

Excellent choice of hotel with first rate food and rooms.
Great excursions, and coach.
Driver was friendly courteous and helpful.
Difficult to find fault with anything.

23 juin 2025
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Réponse de Glenton Holidays

Thank you for your review, we are delighted to hear that you enjoyed your trip with us.

We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 4 sur 5 étoiles

Excellent choice of hotel

Excellent choice of hotel
Competent driver

23 juin 2025
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Réponse de Glenton Holidays

Thank you for taking the time to review your holiday, it is great to hear that you enjoyed it.

We hope to welcome you on board again soon.

Many Thanks
Glenton Customer Service Team

Noté 3 sur 5 étoiles

Pull man Liverpool

The driver was excellent . The trips were excellent but the evening meals were very disappointing with very poor choice of options. The breakfasts in contrast were very good. Overall a very enjoyable trip.

23 juin 2025
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Réponse de Glenton Holidays

Thank you for taking the time to review your holiday. We have forwarded your comments back to the hotels team.

Glad to hear that you overall enjoyed the trip and we hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 4 sur 5 étoiles

Liverpool 5 days

The trip was great. Pick up and drop off, door to door is a great bonus. The coach was immaculate and our driver, Graham, was brilliant.
We stayed at the 4 star Pullman hotel which is right next to Albert Dock. The hotel was lovely, room was great with very comfy bed and a great shower/ wet room. The only disappointment was the evening meal. There was a specific menu for our bus tour group, which I must say, gave 3 choices on the 3 courses. However I have to say that the food was not at all appetising. On the flip side, the breakfast was very good
Overall a great trip with a very good company and Liverpool is a wonderful city

23 juin 2025
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Réponse de Glenton Holidays

Thank you for your review. It is great to hear that overall you enjoyed the trip to Liverpool.

Your comments about the evening meals have been fed back to our management team for review.

We hope to see you on board again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de Glenton Holidays

Thank you for your review, we are delighted to hear that you enjoyed your holiday.

We will pass back your comments about the Glentoneer to our management team.

We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

The holiday was very well organised

The holiday was very well organised , interesting trips ,the driver very helpful & patient on at times a difficult journey due to traffic jams. The hotel was good & the food was very good. The only disappointment , though it didn’t detract from our holiday, we didn’t feel it was a luxury coach , & we had no chargers on our seat , which on such a long journey was not so good

8 juin 2025
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Réponse de Glenton Holidays

Thank you for taking the time to review your holiday. It is great to hear that you enjoyed your holiday.

We have passed your comments about the coach back to the management team for review.

We hope to welcome you on board again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Hotel great .good food .good…

Hotel great .good food .good entertainment . Bus driver very helpful . All a great experience

9 juin 2025
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Réponse de Glenton Holidays

Thank you for taking the time to review your holiday. It is great to hear that you enjoyed your break.

We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

A great holiday

The hotel Bodelwyddan castle was fantastic. The food was great. The excursions were great and Allan the driver was also great. We had a brilliant holiday...which is nice!
Thanks Glenton.
Looking forward to our next trip😊

9 juin 2025
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Réponse de Glenton Holidays

Thank you for your review, it is great to hear that you enjoyed your holiday.

We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Once in our lifetime holiday great experience as was…

Great holiday great experience as was first coach holiday we had done.great driver Ali .great hotel and good food.most of all great people we met.wall to wall sunshine helped to.

18 mai 2025
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Réponse de Glenton Holidays

Thank you for taking the time to review your recent holiday. We are delighted to hear that you enjoyed your first coach holiday and hope to see you again on many more!

Many thanks
The Glenton Team.

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