beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... Voir plus
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Lisez les avis des autres
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Voir plus
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I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... Voir plus
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Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Coordonnées de contact
7225 NW 25th Street, Suite 217, 33122, Miami, Etats-Unis
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,9
Bien
4 k avis
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Carnations came on time
Carnations came on time. Blooms were a beautiful color.
20 mars 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your 5-star review! We appreciate your trust in us and hope to bring more joy with our flowers in the future!
The flowers were very brittle and the…
The flowers were very brittle and the stems broke easily. However, that could just be the type of flower.
19 mars 2025
Avis spontané
Réponse de GlobalRose.com
Dear Tiffany,
Thank you for your review! We’re sorry to hear that the flowers were more brittle than expected. Some flower varieties have more delicate stems, but proper hydration can help strengthen them after transit.
If you ever experience any issues with your order, please feel free to reach out to us at claims@globalrose.com, and we’ll be happy to assist you.
Best regards,
Global Rose Customer Support
The roses were very pretty
The roses were very pretty. The only thing is that I wish a signature had not been required to pick up my roses, because I wasn’t at home when they were delivered two days in a row, and by the time I got them, most of them had died a little bit.
12 mars 2025
Avis spontané
Réponse de GlobalRose.com
Thank you, we appreciate your kind words!
FedEx attempted delivery twice but the location was closed with no one available to sign, causing a delay. Please note that you receive a confirmation email stating that all of our deliveries require a signature and we recommend scheduling your delivery 2–3 days before your occasion to allow blooms to open and account for courier delays.
Your satisfaction is our priority. If you ever need assistance, please reach out via LIVE CHAT or email support@globalrose.com
Future order must be better
Most of the carnations were beautiful. We had about 30 of them that where not good enough for us to use, they were like 1/5 of the size of most of them. It was supposed to be a mixed order but 75% were yellow or yellowish. Only received like 25 red and 25 pink. I can send a pic if you like!
Marilyn
Thomas Gymnastics
28 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Marilyn,
Thank you for your feedback. We’re sorry to hear that some of the carnations did not meet your expectations.
Please reach out to us at claims@globalrose.com with your order details and any pictures you may have. Our team will be happy to assist you.
Best regards,
Claims Department
Global Rose
Neck of flowers were broken
21 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Cam Elle,
We’re sorry to hear about this issue. To properly investigate and assist you, please contact us at claims@globalrose.com with your order details and any relevant pictures. Our team will be happy to help.
Best regards,
Claims Department
Global Rose
Inconsistent quality
I ordered 500 carnations - in one of my packs of 25, all of the flowers were browning and wilty already when they arrived. In another package, I had about 10-15 with heads broken off. I reached out to customer service, and did get a refund for those. However, we then had three color packages that the flowers haven't opened at all (it's been a week), and the sizes were really inconsistent - some are nice and big and others are more the size of mini carnations (which was really disappointing).
17 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Heather,
We appreciate your feedback and sincerely apologize for the inconsistency in your order. While we’re glad we could assist with the initial refund, we understand your disappointment with the unopened flowers and size variations. Our team is always working to improve quality control, and we’d love to discuss this further to make things right. Please reach out to claims@globalrose.com so we can assist you.
Best regards,
Global Rose Customer Service
Terrible and never received the roses…
Terrible and never received the roses or a refund. They are refusing to refund me for something I never received
19 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Giselle,
We sincerely apologize for the inconvenience. A store credit has been issued to your account for the missing order. Please check your email for details, and feel free to reach out to support@globalrose.com if you need further assistance.
Best regards,
Global Rose Customer Service
The flowers have usually been great
The flowers have usually been great, but this time around they died within a week, usually these from Global Rose have lasted for 3-4 weeks with careful maintenance of the water and feed.
21 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Nick,
Thank you for your feedback. We’re glad to hear that you’ve had great experiences with our flowers in the past, and we regret that this order did not meet your expectations.
Our roses are expected to last between 7–10 days with proper care, including fresh water, flower food, and regular stem trimming. While some customers may see longer longevity, the typical lifespan falls within this range.
We appreciate your support and are always here to help with any questions regarding flower care. Please let us know if we can assist further.
Best regards,
Claims Department
www.globalrose.com
Follow us on Instagram: @globalrose
Extremly small bunch of flowers and…
Extremly small bunch of flowers and some never flowered.
14 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Teresa,
We’re sorry to hear that the flowers did not meet your expectations. Our goal is to provide fresh, high-quality blooms, and we regret that this wasn’t your experience.
If you haven’t already, please reach out to claims@globalrose.com with photos of the flowers so we can assist you. We appreciate your feedback and the opportunity to improve.
Best regards,
Global Rose Customer Service
Amazing color!
Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason regarding shipping cost. Most roses have opened fully, though have cut a few at the base of the bud and placed in water bowls/ramekins.
14 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Mark. Our flowers are shipped fresh with closed blooms to ensure the best quality upon arrival. It sounds like you made a beautiful display! We appreciate your support and hope to serve you again.
The flowers were not in good shape
The flowers were not in good shape. Most of them were dried and and dead. Even after putting them in water the flowers were not very good as the dried petals could not be revived.
12 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Ker Lee,
We’re very sorry to hear that your flowers did not arrive in the best condition. That’s not the experience we want for our customers.
In the future, if something goes wrong with your order please reach out to claims@globalrose.com within 24 hours of delivery with photos of the flowers, and our team will be happy to assist you. We appreciate your feedback.
Best regards,
Global Rose Customer Service
Réponse de GlobalRose.com
Thank you for your feedback! Some of our products include vases, while others do not. For future orders, you can check our next-day options that include a vase or browse our vase selection, where we ship from 6 vases. If you ever have questions regarding this or need assistance, feel free to use our live chat or email us at support@globalrose.com
Wife recieves MORE than paid for....
My wife actually received a few MORE roses than I paid for. I neither confirmed nor denied I ordered that many hahaha. They were beautiful it took her 3 complete vases to fit all the roses. Over 5 days later they are still like new.
13 février 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your review! We're happy to exceed your and your wife's expectations. It's wonderful to know they're still like new.
We appreciate your support and look forward to delighting you again!
Réponse de GlobalRose.com
Thank you for your feedback. We aim to provide excellence every time because your satisfaction is our goal and love to hear everything met your expectations!
Great Service!
7 février 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for the 5-star review! We're happy you enjoyed our service and truly appreciate your feedback.
Réponse de GlobalRose.com
Thank you for your review! We're glad your beautiful roses were delivered on time and met your expectations. Your satisfaction is our top priority, and we look forward to serving you again!
A good 3rd of the roses were black or…
A good 3rd of the roses were black or deteriorating and unfortunately my Wife wasn't impressed with the bouquet. It was deliverwd on time but I didn't get 50 true red roses without some dead black on them.
14 février 2025
Avis spontané
Réponse de GlobalRose.com
Dear Jermaine,
Thank you for reaching out. We’re sorry to hear about the condition of your roses and appreciate you bringing this to our attention.
Our team will be contacting you shortly via email to address this matter and find a resolution. Please keep an eye on your inbox.
Best regards,
Claims Department
www.globalrose.com
Follow us on Instagram: @globalrose
Delivered and received on the expected…
Delivered and received on the expected date.
14 février 2025
Avis spontané
Réponse de GlobalRose.com
We strive for excellence and are glad to meet your expectations. Your support is very important to us! Thank you for choosing Global Rose.
Absolutely beautiful they came on time…
Absolutely beautiful they came on time thank you so much for making my day special
14 février 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your kind words! We're happy our flowers made your day special. We strive for timely delivery and beauty! We appreciate your support and hope to serve you again.
beautiful roses
beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasant experience....will pass on and likely reorder next year or prior for another occasion....mother's day coming up.....
14 février 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your review! It's great to hear our roses brightened your celebration. We're honored to be part of your special occasions and look forward to serving you for Mother's Day and more.
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