beautiful roses, fresh as it gets ... held a week in walk in fridge and prepared on valentine's day. they blossomed beautifully and our guests loved them.....delivery as expected....all around pleasa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I want to thank Global Rose for a great delivery of 90 birthday roses for my sweet Auntie's 90th birthday. Was a little concerned about delivery to a condo admin desk (signature required) but they cam... Voir plus
L'entreprise a répondu
I love the roses but it arrived a day earlier than I asked for. I typically dont care if its a day early but since you can't deliver on Sunday this order arrived on Friday which was 2 days early for t... Voir plus
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Arrived on Valentines Day , placed ordered weeks ahead though! Exceptional color “Orange Crush”, it was an absolute hit! Packaged wholesale style with no water, guessing that’s for weight reason reg... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!
Coordonnées de contact
7225 NW 25th Street, Suite 217, 33122, Miami, Etats-Unis
- 2566702880
- support@globalrose.com
- www.globalrose.com
3,9
Bien
4 k avis
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de GlobalRose.com
Hi Nigel,
Thank you for your feedback. We’re very sorry to hear that the lilies did not arrive in good condition.
In situations like this, we ask that customers contact us at claims@globalrose.com as soon as the issue arises, within 24 hours of delivery, so we can investigate and assist accordingly. Including photos helps us resolve the matter more quickly.
We understand how disappointing this must have been and appreciate the opportunity to make it right.
Best regards,
Claims department
Réponse de GlobalRose.com
It’s our pleasure to bring beauty to your day, and we appreciate your feedback!
Wedding boquet
I ordered by daughter in laws bouquet for her wedding and her maid of honors. Stunning and beautiful. The roses opened perfectly. Just gorgeous!
23 avril 2025
Avis spontané
Réponse de GlobalRose.com
We’re glad the roses added beauty to her special day. Thank you for choosing us!
Didn’t receive my order on time for my wedding
I was expecting my flowers by April 30. My wedding is this saturday. I contacted customer service and they just told me that fedex has not a delivery date yet. Fedex told me they will update the status of my order when they can. Nobody was able to resolve my issue. I needed to know so I can do something about it!!! Can you imagine my frustration? My wedding without centerpieces
1 mai 2025
Avis spontané
Réponse de GlobalRose.com
Dear Mireya,
Thank you for your feedback, and once again, we sincerely apologize for the delay and the inconvenience it caused during such an important time.
Please note that a refund was already issued for the delay, as communicated to you directly via our chat support. We understand how disappointing this experience was, especially with your wedding preparations, and we truly regret that the shipment did not arrive as scheduled.
If there’s anything further we can assist you with, please don’t hesitate to reach out. We appreciate your understanding and the opportunity to make this right.
Warm regards,
Customer Support
Global Rose
I will definitely be ordering again
I will definitely be ordering again! Bought 80 blooms of Lillies for our 5th graders to dissect! They were fragrant, beautiful, and just what we needed! I will definitely be ordering again for personal and professional projects!!
28 avril 2025
Avis spontané
Réponse de GlobalRose.com
We’re happy the blooms were what you needed. We appreciate your support and are at your service whenever you need more flowers!
Réponse de GlobalRose.com
We’re glad our blooms met your quality expectations. Your support is appreciated, and we can’t wait to help you pick more gorgeous flowers in the future.
The roses I ordered arrived on time
The roses I ordered arrived on time, as promised. They were much smaller than I expected. I ordered more than I needed just in case some of the stems weren't usable which was the right call-about 10% of the stems were broken or already browning or drooping. All in all, they worked for the wedding I was helping with and looked great.
13 avril 2025
Avis spontané
Réponse de GlobalRose.com
Dear Heidi,
Thank you for your feedback—we’re glad to hear the roses arrived on time and that they ultimately worked well for the wedding.
We’re truly sorry to learn that about 10% of the stems were not in optimal condition. We would have loved the opportunity to assist you further and investigate this matter if we had been contacted at claims@globalrose.com upon delivery. Our claims team is always ready to help resolve any issues with quality or condition.
We appreciate your understanding and hope to have the opportunity to serve you again in the future.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
claims@globalrose.com
Follow us on Instagram: @globalrose
Réponse de GlobalRose.com
Thank you. We work hard to make every detail perfect and appreciate your review!
Beautiful flowers
Flowers came in and were not totally opened then 2 days later were open. Just right for Easter Sunday.
16 avril 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for sharing! We’re happy your blooms opened beautifully in time for Easter Sunday. It’s wonderful when our flowers fit perfectly with your celebrations, and we’re always here to help if you need anything!
Thank you for sending all the flowers…
Thank you for sending all the flowers on time. They were beautiful!
15 avril 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for the 5 stars! We love to hear the flowers arrived as you expected. It means a lot to us to be part of your special moments.
Great service, recommend!
I loved the professionalism. The flowers came on time and were beautiful!!
15 avril 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your kind words! We’re glad you loved the flowers and service. Timely delivery and beautiful blooms are what we strive for. Can’t wait to serve you again!
Most of the flowers were beautiful and…
Most of the flowers were beautiful and in wonderful condition. The white ones were mostly unsellable but this was my first time purchasing so I’m not sure if I did something wrong. I would order again.
10 avril 2025
Avis spontané
Réponse de GlobalRose.com
Dear JonRene,
Thank you so much for your thoughtful review! We’re happy to hear that most of the flowers arrived in beautiful condition, though we’re truly sorry to learn that the white ones did not meet expectations.
In cases like this, we kindly ask that customers contact us at claims@globalrose.com as soon as possible. This allows us to initiate an investigation and assist you promptly — whether it’s reviewing product condition, shipping issues, or offering a resolution when needed.
We truly appreciate your willingness to order again and hope your next experience with us is nothing short of perfect!
Warm regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram: https://www.instagram.com/globalrose/
Amazing company with beautiful flowers
Not only did they arrive on time they were beautiful!! I have ordered two years in a row for Easter and we will always order from Global Rose. So many amazing colors to choose from and packaging is top notch. Thank you Global Rose!!
15 avril 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your trust and kind words! We love to hear that our flowers made your Easter special. Thank you for choosing Global Rose!
Great value
Great communication about shipping, product arrived right on time and was fresh and beautiful. Best part was the value, a touch of class for a corporate event at a stellar price. Will be ordering petals again for a future event for sure!
16 avril 2025
Avis spontané
Réponse de GlobalRose.com
It's great that everything has met your expectations. Thank you for your kind words and for choosing us! We look forward to providing more blooms your way.
Two dozen white roses
The roses were pretty but there was not as much filler as I thought there would be. Also the stems were brown in areas As well as the base of some of the roses
27 mars 2025
Avis spontané
Réponse de GlobalRose.com
Hi Michelle,
Thank you for your feedback. We’re sorry to hear that your roses did not fully meet your expectations.
In cases like this, we kindly ask that customers contact us directly at claims@globalrose.com with photos of the issue so we can properly investigate and assist. This helps us ensure quality and provide the best resolution possible.
We appreciate your support and hope to have the opportunity to serve you again in the future!
Best regards,
Customer Service Team
Global Rose
Excellent customer service
Inadvertently I received the wrong merchandise and the error was corrected timely. Very good customer service.
26 mars 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for your review! We're sorry for the mix-up, but we're glad to have fixed it quickly. Our team is always at your service and your satisfaction is our priority.
Don't hesitate to reach out if you need anything else and thank you for choosing Global Rose!
After removing the guard petals..
After removing the guard petals, the flowers still had some visible petals with defects deeper toward the flower center, which, if removed, would've made the blooms look noticeably plucked. Roses with petals in better condition would help the experience. I followed the care guidance video and waited days before this final assessment, to give them a chance to improve as much as possible before my review.
31 mars 2025
Avis spontané
Réponse de GlobalRose.com
Dear Larissa,
Thank you for your feedback. We’re sorry to hear that some of the roses did not meet your expectations, even after following the care instructions. While guard petals are meant to be removed, we understand that inner petal quality is just as important.
We appreciate your patience in giving the roses time to bloom and improve. If you have any pictures of the affected roses, please send them to claims@globalrose.com so we can further assess and find a solution for you.
Best regards,
Customer Service Team
Global Rose
The Roses were just ok- had to make it work
The Roses were just ok. Half of them were brown. The rose petals also came brown. Disappointed as this was for a wedding and we had to substitute last minute. The baby's breath were beautiful.
20 mars 2025
Avis spontané
Réponse de GlobalRose.com
Hi Funorama,
Thank you for your feedback, and we’re truly sorry to hear about the issues with the roses. We’re glad the baby’s breath met your expectations, but we understand how important every detail is—especially for a wedding.
If anything ever goes wrong with your order, please don’t hesitate to reach out to us at claims@globalrose.com. We’re here to help and always strive to make things right.
Best regards,
The Global Rose Team
The flowers are beautiful!
27 mars 2025
Avis spontané
Réponse de GlobalRose.com
It's awesome to hear that you love our flowers. Your support inspires us and we appreciate your kind feedback. Thank you!
Easy just works
17 mars 2025
Avis spontané
Réponse de GlobalRose.com
Thank you for the 5 stars! Your support is appreciated and we're at your sevice to brighten your day with our blooms.
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