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Lisez les avis des autres

Noté 4 sur 5 étoiles

There was a slight hiccup with the driver upon pickup of our things but overal good experience. Movers were polite and respectful and moved quickly. Everything happened as expected.

Noté 1 sur 5 étoiles

I hired go flex because they had good reviews, but obviously whatever they put on their website was false. I booked a move three weeks in advance and paid a deposit. Packed up everything & took a P... Voir plus

Noté 5 sur 5 étoiles

Roberto and Adam were extremely professional and helpful. I received a call the day before and they told me what to expect the day of the move. They arrived on time, handled my things with great care... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently used Flex movers to unload our pod containers. The scheduling process was quick, easy and adaptive to our schedule. We had a short time window to have the containers emptied and ready to b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. Déménageur

Écrit par l'entreprise

Full-service moving at a price you’ll love. Plus, storage, on demand delivery, and labor-only help — everything you need on moving day.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(113)

107 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very quick friendly and efficient

Very quick friendly and efficient. They even follow up with you days later to ensure their movers and everything correctly

7 juin 2026
Avis spontané
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Réponse de Goflex

We love hearing this! Our team works hard to be fast and friendly, but making sure the job was done right days later is just the FLEX way. Thank you for choosing us, and we appreciate you sharing your experience!

Noté 5 sur 5 étoiles

A huge thank you to Jeremy and Jeremy…

A huge thank you to Jeremy and Jeremy "The Jeremies"for doing such an outstanding job with my move! Despite dealing with bad weather throughout the weekend, they remained professional, positive, and hardworking from start to finish.
They arrived on time, handled my belongings with care, and worked efficiently while still taking the time to make sure everything was protected and placed where I wanted it.
The weather could have easily slowed things down, but The Jeremies never missed a beat. Their dedication, attention to detail, and customer service were exceptional. I truly appreciate all of their hard work and would highly recommend them to anyone looking for reliable movers.

7 juin 2026
Avis spontané
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Réponse de Goflex

Huge thanks for this incredible review! 'The Jeremies' are truly a dynamic duo, and we love that you gave them such a fun nickname. Rain or shine, our goal is always to deliver top-notch service, so we are so proud of them for keeping a positive attitude and working through the bad weather to take care of you. I’ll make sure Jeremy and Jeremy get the recognition they deserve for this outstanding job. Thank you for highly recommending FLEX!

Noté 5 sur 5 étoiles

I'm happy now

Flex reached out and resolved the issue I am very happy!!Stephanie is amazing!!!
There is no way I'm paying this, I am very confused about getting an extra charge when one I was mislead on the type of truck would be moving me from the first place, no one never informed me that it was going to be a trailer and one small trailer at that. When you hire a supposed to be moving company you at least start off by letting your customers know that we don't have moving tricks only hot shots which is a truck that pulls a trailer. I spoke with one of your sales guys and he informed me that because of the misleading information that it was going to take two trips for my things because of the size of your trailer and I was not going to be charged anything further because of it. Also your movers that came you had the driver which really shouldn't have been moving anything or anybody he had to rest every time he moved a piece of furniture, the saving grace with everything was his helper which was doing most the work!! My husband which has a bad back had to help the driver/ mover with our couch we also had to move most of our things in a friend's truck due to your so could moving trailer. I've never heard of moving trailers when you are looking for a moving company, they typically come in a truck not freaking trailers the worst experience I've ever encountered in my life. Not another dime I will be informing my friends and family about the services we received.

On Sat, Jun 6, 2026, 8:48 AM Flex storage support wrote:
Hey Ora Green,

I am writing to inform you that you recently had a move that had a remaining balance due of (0.75)HRs for a total amount of $(87.75)

In your case, you were initially billed for an estimated (3.0)HRs; however, your total actual move hours were concluded at a total of (3.75)HRs. Therefore, you have been billed for your remaining balance.

Should you have any questions or concerns, please feel free to follow up with me here in this email correspondence.

As you can clearly see that they only care about the money no one has even called me to speak with me about the horrible experience my family had with this company, I wish I could give them no stars if it wasn't for the young man that came with the driver we would still be waiting for our things to be moved in. Please run from this so called moving company they are very unprofessional

8 juin 2026
Avis spontané
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Réponse de Goflex

Hello Ora,

I want to look into the promise made by our sales guy regarding the extra trip and get this resolved for you immediately.

Please let me know what phone number you can be reached at or email us at support@flex.storage so we can sort this out today.

Best regards,
FLEX Moving & Storage

Noté 3 sur 5 étoiles

Please do not book your service with…

This issues has been resolved
Please do not book your service with this company, they sent there workers out with nothing loaded in the truck to be able to move me, however the 2 movers did a phenomenal job with little equipment they had , i had to go to U-Haul and rent a dolly, also they quoted me one price and then when the day of the move came they quoted me something else then they tried to charge my card three different times without my knowledge 2x while disputing the charges and one time two weeks later after the move happened very very unprofessional I ask to speak to a manager wasn't no better I would not recommend this company at all Please save your money and go elsewhere

28 mai 2026
Avis spontané
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Réponse de Goflex

Hello. Thank you for letting us know about this. Please email your Booking Confirmation Number to support@flex.storage; we’ll be able to access your account and look into this further.

Sincerely, Flex Customer Support

Noté 5 sur 5 étoiles

I had a great experience with Flex

I had a great experience with Flex. My movers were kind and efficient. They treated my belongings with care, and they showed up on time. Really not much more I could ask for!

5 juin 2026
Avis spontané
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Réponse de Goflex

Thank you so much for the wonderful review! We know how stressful moving day can be, so hearing that our crew was kind, efficient, and careful with your belongings is exactly what we strive for. We truly appreciate you choosing Flex!

Noté 1 sur 5 étoiles

I am disabled and had to emergency move…

I am disabled and had to emergency move my apartment in Miami FL due to a flood and i paid Flex Storage because they said while I was staying with friends waiting for my apartment to be fixed they had a lot storage to hold my items that I could access anytime during days. They never told me where my 2 storage units where located. I have been homeless , on housing wait lists since 2023 , over paying the flex monthly fee , now that I have a need to access my storage , they are DENYING me access and saying they can only drive my units to me at a FEE and cost for miles , instead of letting me bring my items to the location and put something in storage. As I was originally told I would have day access , I am disabled and still homeless staying at varying locations north of Miami. I have emailed Flex and spoken to 2 office people including a very unhelpful "supervisor". This storage unit service is deceptive , over priced, and takes advantage of disabled people and homeless situations. I am dealing with the worst situation and the sales pitch was how easy they would make it for me and now its more fees and more difficulty and refusing to let me access my personal items without paying a fee to them. I dont even have a home or a place for them to drive my units too so they are refusing me access to my units. Absolutely do not trust this company. Who knows where the "secure lots" are as we have zero access to our items once they leave for storage.

9 juin 2026
Avis spontané
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Réponse de Goflex

Hello Rachel Hughes, thank you for bringing this to our attention. We’re in the process of reviewing the details to better understand your experience. We will be in touch with you soon to provide an update.
With care, Flex Customer Support

Noté 5 sur 5 étoiles

Thomas and D'Angelo were great

Thomas and D'Angelo were great. Hard workers, honest, and sincere. Got right at it and finished the job in 2.5 hours, grabbed a queen mattress and box springs at a local address that moved efficiently and carefully. Much appreciated for their expertise and swiftness.

5 juin 2026
Avis spontané
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Réponse de Goflex

Thank you for choosing Flex to handle your mattress and box spring move here in town; we are glad Thomas and D’Angelo could deliver such efficient and careful service. Our local moving teams always strive to bring expert coordination and swiftness to every job to ensure your day goes exactly according to plan. We appreciate your support and wish you the absolute best in your new space!

Best,
Flex Customer Support Team

Noté 5 sur 5 étoiles

Flex was professional

Flex was professional, on time and very quick and careful while moving everything. Highly recommend them to anyone moving in Jacksonville area

30 mai 2026
Avis spontané
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Réponse de Goflex

Thank you for choosing Flex for your recent move in the Jacksonville area. We are glad our local team arrived right on schedule and handled your belongings with the careful speed and efficiency you deserve. Your recommendation means a lot to us, and we look forward to making any future moves just as smooth and straightforward.

Flex Customer Support Team

Noté 5 sur 5 étoiles

The overall moving experience was GREAT!!!

The overall moving experience was great!!!! The movers were in and out in about 3hrs or so. They were very professional and was very careful with our furniture. The prices are reasonable too! I'm happy with the service and Flex to away some if the stress that comes with moving by just being great!

30 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for the fantastic review! We know just how incredibly stressful moving can be, so hearing that our team was able to take that weight off your shoulders by being professional, careful, and fast is the ultimate compliment. Knocking it out in 3 hours while keeping your furniture perfectly safe is exactly how we aim to deliver a stress-free experience. Thank you for choosing Flex, and enjoy your new home!

Noté 5 sur 5 étoiles

Everything went really smoothly

Everything went really smoothly, they arrived at a short notice and gave my wife and I a lot of ease with all the packing. Would definitely use them again for the future.

30 mai 2026
Avis spontané
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Réponse de Goflex

We love hearing this! A huge thank you to you and your wife for choosing Flex and for trusting us on short notice. Providing top-tier packing expertise and complete peace of mind is exactly how we do things around here. We truly appreciate your business and can't wait to help you out again in the future!

Noté 5 sur 5 étoiles

I have a three bedroom

I have a three bedroom, three bath, two car garage house in Webster Texas and I was downsizing to a two bedroom, two bath mobile home and so I needed to move some things to a mobile home and some things to a storage. Considering that I had almost 50 years of collecting in my house & I cannot tell you enough of how Wonderful "Flex Moving and Storage" employees were. They were very respectful with my furniture. I have very big heavy antique furniture and the guys were very careful with it, they showed up on time ,and even when we had to reschedule twice because of heavy rain and thunder in my area and they were very nice about doing that. I cannot speak highly enough about how wonderful Flex is🏆 I will definitely use them again and I am already recommending them to everyone I know .⭐⭐⭐⭐⭐

28 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for taking the time to share your beautiful journey with us! Moving 50 years of treasured memories and heavy antique furniture is a massive undertaking, and we are deeply honored that you trusted the Flex family to handle it. We completely understand that Texas weather can be unpredictable, and we were more than happy to adjust our schedule to ensure your belongings stayed safe and dry. Knowing that our team was punctual, respectful, and careful with your keepsakes means everything to us. Thank you for your glowing recommendation, and welcome to your new home!

Noté 4 sur 5 étoiles

Easy to schedule and work with

Easy to schedule and work with! One of the workers DeAndre was AMAZING! The second worker was ok but arrived late and hard to locate which slowed our starting but overall good experience

25 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that DeAndre was AMAZING and that you found our booking process so easy to work with. We will definitely pass your high praise along to him! At the same time, we sincerely apologize for the delay caused by our second team member. Punctuality and clear communication are massive priorities for us, so we will absolutely use this as a coaching opportunity with that mover to ensure every member of our crew operates at the elite level DeAndre showed you. Thank you for your business, and we wish you the absolute best in your new space!

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience! Helpful, Friendly, Hardworking! Everything you'd need in a moving company! I would highly recommend this service to anyone. Il definitely be using them again on the next move.

25 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for this fantastic review! Helpful, friendly, and hardworking is exactly what the Flex family strives to bring to every single doorstep, so hearing that we provided everything you need in a moving company means the world to us. We are incredibly grateful for your high recommendation, and we are already looking forward to taking care of you on your next move! Enjoy your new space!

Noté 5 sur 5 étoiles

Amazing service and the movers were…

Amazing service and the movers were very attentive and friendly. Would recomend to family and friends.

23 mai 2026
Avis spontané
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Réponse de Goflex

We love hearing this! Thank you for taking the time to share your experience. Keeping our service friendly, attentive, and stress-free is exactly what we aim for on every single job. We truly appreciate your business and your wonderful recommendations!

Noté 5 sur 5 étoiles

Movers was on time was professional and…

Movers was on time was professional and they completed the move in a timely manner.

23 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for the great review! Showing up on time, maintaining top-tier professionalism, and completing your move in a timely manner is exactly what we aim for on every single job. We are thrilled to hear our team hit the mark for you. Thank you for choosing Flex, and enjoy your new space!

Noté 5 sur 5 étoiles

Excelent from the very beginning...

From the very beginning, when joseph fro Flex helped me over the phone, he gave me a phone number to contact him as needed. He was excellent and did help me several times. The two movers Jean and Terry was excellent at their job. Friendly, kind made me fell appricated and listed to I my needs.

21 mai 2026
Avis spontané
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Réponse de Goflex

Thank you for taking the time to share your experience with Flex Moving! We pride ourselves on clear communication and attentive customer care, so it’s wonderful to know Joseph took such great care of you over the phone, and that Jean and Terry delivered exceptional service on move day. We truly appreciate your business!

Noté 5 sur 5 étoiles

Company was on time

Company was on time. Pickup was great and professional. Move in was also great. They put everything where I requested. They were quick and did everything in the time frame. I would recommend them to anyone and if I need anything I will definitely call them

20 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for the wonderful review! We know how important it is to stay on schedule, so we're thrilled to hear our team was on time, professional, and efficient from pickup to delivery. Knowing that everything was placed exactly where you wanted it and that you would recommend us means the world. We look forward to helping you again whenever you need us!

Noté 5 sur 5 étoiles

Loved my Movers from Flex Moving and Storage

Jahrice and Sabree were amazing movers. They were kind quick and ensured everything made it safely through the move. I'm so glad I decided to go with Flex Moving definitely has the most competitive pricing out there!

17 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for the wonderful review! We always strive to offer the most competitive pricing around, but we're even more thrilled to hear that Jahrice and Sabree took such amazing, kind, and quick care of your things. We are so glad you chose Flex, and we hope you love your new space!

Noté 5 sur 5 étoiles

Great Job

These guys showed up and took care of business. Did a great job, didn't try to up sale unnecessary items. I would definitely recommend this company to anyone. Iwas completely satisfied. The people they sent out were super friendly and hard working.

14 mai 2026
Avis spontané
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Réponse de Goflex

Thank you so much for the recommendation and for highlighting the hard work of our moving team. We pride ourselves on providing clear, transparent pricing without any unnecessary upsells, so it’s wonderful to hear you were completely satisfied with our service. We’re glad our friendly crew could bring you total peace of mind during your move!

Best,
Flex Customer Support Team

Noté 5 sur 5 étoiles

Truly the best moving experience I’ve…

Truly the best moving experience I’ve had. Affordable, timely, kind, and careful. Will use them everytime.

16 mai 2026
Avis spontané
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Réponse de Goflex

We are thrilled to hear that this was your best moving experience yet! Delivering timely, careful, and affordable service is exactly how we ensure a smooth, reliable move for our customers. We truly appreciate your support and look forward to managing your next move whenever you are ready.

Best,
Flex Customer Support Team

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