The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Gateway, Banbury, OX16 3ER Banbury, GB
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Lisez les avis des autres
I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose t... Voir plus
L'entreprise a répondu
Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Voir plus
L'entreprise a répondu
This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Banbury
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Royaume-Uni
4,9
Excellent
929 avis
Demande des avis aux clients
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Thank you Shaun
Thank you Shaun !
Ellie & yourself took time to search out & try & find a new tube for my burst one. Unfortunately you didn’t have my size.
Shaun thank you for showing me other alternatives. Ie Puncher repair options
Top man
I think management should buy him a coffee. As he wouldn’t have one of me
Thank you again & again
29 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Banbury
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service from Jess
Great service from Jess, she offered advice and was really considerate of what I wanted. Will certainly shop there again. Thank you.
24 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Big thanks to Shaun helping me to…
Big thanks to Shaun helping me to choose the right gear !!! Amazing friendly staff, great place to make you shopping , variety of gear available so everyone will find something useful
18 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Needed some walking boots for my…
Needed some walking boots for my practice before Snowdon, was served by Shaun. Very helpful and showed me a trick with the laces, had a good chat very friendly, showed me boots in my budget and what I wanted the for. Couldn't fault the service at all
16 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I bought a pair of walking shoes today…
I bought a pair of walking shoes today and was looked after brilliantly by Rebecca. She was knowledgeable about the products and helped me decide on the most suitable pair for my foot shape. The service at the pay point was equally good, Jess was friendly and making my shopping experience smooth from start to finish.
16 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shaun was so knowledgeable
Shaun was so knowledgeable, kind and helps massively when choosing new hiking boots.
11 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very pleasant and helpful staff 👍
28 juin 2026
Réponse de GO Outdoors - Banbury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Shaun gave excellent customer service…
Shaun gave excellent customer service from start to finish! Thank you, Shaun!
8 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and helpful service today…
Very friendly and helpful service today from Amelie, who was very knowledgeable about the range of footwear.
4 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff and products
We had very little time but Amelie was helpful,& polite yet gave us space. Fantastic choice of sandals. Would have shopped more as we love a go outdoors but we ran out of time.
3 juillet 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Quick ordering staff helpful at pickup
Quick ordering staff helpful at pickup. But having to return as not suitable for my needs. Does not do what it says on the description.
26 juin 2026
Réponse de GO Outdoors - Banbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Welcoming and good store
Welcoming, clean and easy on the eye store as soon as you walk through the door. Well-stocked and good variety of your outdoor needs.
Amelie who assisted me with my purchase, very knowledgeable and friendly.
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shaun is always so welcoming and…
Shaun is always so welcoming and willing to help every time I come into the store. Couldn’t recommend him enough for professional and honest advice.
29 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Shaun is an asset to the store
Shaun is so helpful and is clearly very knowledgeable about the products but isn't pushy, which I really appreciate. This makes looking for products that you aren't really sure what you should be looking for much less stressful. He is a real asset to the store.
28 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing staff!
Silas is such a helpful young man! So intelligent and very good service!
16 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
An excellent shopping experience
Today we were given all the help and advice we needed by Shaun. He was very patient and knowledgeable about the items we needed for a D of E. Bronze expedition. We are very grateful for his excellent attention and came away remembering his saying of “no hurry, no worry!” It was a most pleasant shopping experience .
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thanks Shaun fir help finding hiking…
Thanks Shaun fir help finding hiking boots for my son for D of E. Much appreciated.
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Callum couldn't have been more helpful, excellent service
Callum couldn't have been more helpful
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Service with a smile
Got into the fishing section and Shaun came over and offered help and as soon as I said fishing umbrella he took me straight to them made sure all of the bits and bobs were with it and I was in and out like a flash 10/10 service and big shout out to Shaun he is a legend
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
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