Very nice members of staff, very helpful and couldnt recommend Tom enough! He dealt with a very rude customer perfectly and very profesionally! And the girls at the till were helpful and polite! Not o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Gateway, Banbury, OX16 3ER Banbury, GB
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Lisez les avis des autres
Greated with a huge smile and a hello from the lovely Jess as soon as we walked in. Even though she was busy she offered help straight away. Jess advised us on the best footwear for our son’s charity... Voir plus
L'entreprise a répondu
The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and... Voir plus
L'entreprise a répondu
I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Banbury
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Royaume-Uni
4,9
Excellent
932 avis
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Thanks Shaun fir help finding hiking…
Thanks Shaun fir help finding hiking boots for my son for D of E. Much appreciated.
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Callum couldn't have been more helpful, excellent service
Callum couldn't have been more helpful
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Service with a smile
Got into the fishing section and Shaun came over and offered help and as soon as I said fishing umbrella he took me straight to them made sure all of the bits and bobs were with it and I was in and out like a flash 10/10 service and big shout out to Shaun he is a legend
27 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
We went for a tent and camp beds
We went for a tent and camp beds. We tried some camp beds that were up but unfortunately not in stock. A lovely guy named Umar helped us try other camp beds from the shelf but as none were suitable he advised us to order the ones we wanted in line. Very friendly and helpful.
20 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Knowledgable staff
Shaun was extremely helpful with selecting and fitting a rucksack, walking shoes and even advice on socks. He’s very knowledgable and a credit to the store!
24 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
I came to the shop and was looking for DofE shoes
I came to the shop and was looking for some DofE shoes and was trying loads of pairs on but this lovely girl called Nimrah gave me some recommendations for Scarpa shoes and when I tried them on they were exactly what I was looking for which was so good she was such a good help
21 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great advice from Shaun
It was so nice to have some expert advice from Shaun in the boot department, he was knowledgeable and helpful in what we were seeking. He was patient and took time whilst we made a decision.
21 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful in my purchase
I had just gone on my gold DofE practice expedition the day before and had an issue with some of my gear. The employee named Shaun was really friendly and helpful in setting me up for my real expedition, and really helped me with my purchase. The shop is also excellent all round with the staff at the till being helpful too, although I didn’t get their names.
21 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Bought a great new pair of walking…
Bought a great new pair of walking shoes. Should have gone there first. Kade was the service/sales lady that assisted me with selection and sizing my shoe. Very professional and knows her products well. Thank you Kade.
19 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Highly recommend this store for new boots
We were out to buy new hiking boots for our honeymoon. We were served by Tom who was really helpful and very engaging, he’s a credit to the store. I would gladly recommend to anyone interested in boots to go here, the prices were also excellent for what we got.
13 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service - got everything I need
Great service - thank you for your help Shaun
14 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Staff member was very helpful
Staff member was very helpful. He helped me make a choice between two colours for an item and had fun reasoning for which one was better for me! 😊😊
8 juin 2026
Réponse de GO Outdoors - Banbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Had Shaun help me today
Had Shaun help me today, he helped me choose some great trousers, T-shirts and a rain jacket for my hiking/backpacking trip! Big thanks to him for the great recommendations. People like him and the other staff there are the reasons I prefer shops than online !!
14 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful staff.
Shaun was really friendly, helpful and knowledgeable when buying hiking boots for my daughter. Thanks Shaun!
13 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
One on one service from Shaun from…
One on one service from Shaun from beginning to end. Excellent
10 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shaun is a superstar!
Shaun is a superstar! Went to Go Outdoors in Banbury with a portable Cadac BBQ I’d bought from them a few years ago & I’d managed to shear off the burner connection. Shaun got his tools out and didn’t stop looking at it until he’d got it fixed. Above and beyond - THANK YOU, SHAUN!
10 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I ordered a Weber gas hose for my bbq…
I ordered a Weber gas hose for my bbq online and I haven't received it and no one is answering my email or the people in the Banbury store, they basically stole £55 from me.
1 juin 2026
Réponse de GO Outdoors - Banbury
Thank you for taking the time to leave.
We are sorry to hear that you haven’t received your order, especially after trying to contact both our customer care team and the Banbury store without success.
We have reached out to you via the email address used on the order to advise the status of your order.
Kind regards
Go Outdoors Customer Care Team
Excellent service
8 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shout out to Shaun
Today I was assisted by Shaun in store. I needed assistance in repairing my tent which was broken last summer in a storm. Shaun was very knowledgeable, knew exactly what was needed and did the repairs on the poles whilst i waited. Highly recommended. Ask for Shaun if any assistance needed in regards to tents or camping.
8 juin 2026
Avis spontané
Réponse de GO Outdoors - Banbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Banbury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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