GO Outdoors - Grimsby (Express) Avis 

217
TrustScore 5 sur 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly and helpful staff who were happy to check stockroom for the specific item I wanted. When that was not available they recommended a suitable alternative, which I was happy to buy.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been visiting this store for the last 11 years and the staff are just top class. On my last visit, I was served by Carol who has always been extremely knowledgeable and helpful with any qu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Grimsby (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(217)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kat ans her colleagues where amazing…

Kat ans her colleagues where amazing and friendly. Remember myself from previous visits.

2 octobre 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Warm and friendly welcome

Warm and friendly welcome. Knowledgeable staff who listened to my requirements, then offered a selection of options for me to try.
Faye at Freshney Place, Grimsby is an asset to the company.

28 septembre 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very polite and helpful staff Angie was…

Very polite and helpful staff Angie was very helpful as well as all the staff x

18 septembre 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Grimsby store visit

Went to Grimsby store today and staff were friendly, helpful and polite….even to the customer screaming at them and abusing them as he left the store. Why can’t people just be kind like the staff were!

14 septembre 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

THE STAFF ARE VERY HELPFULL AND TOOK…

THE STAFF ARE VERY HELPFULL AND TOOK TIME TO FIND THE THING I REQUIRED.

11 septembre 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

A good selection of quality items for…

A good selection of quality items for the out doors. The women that work here are always very helpful.

9 septembre 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff are very friendly

The staff are very friendly, helpful and informative. The items I needed were avaiable.

4 septembre 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff were very efficient and had in…

Staff were very efficient and had in depth knowledge of the product we were buying.

5 septembre 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fabulous customer experience.

We where greeted on arrival with smiles, already knowing what we wanted, we made our way to the shoes, Ange was there and without a hesitation quickly mentioned if we need help to give her a shout. After a bit of deliberation we had decided on some shoes, Ange came to the rescue, after various mind changes and additional shoes required to out on (Ange, most definitely got her steps in) we finally settled on a pair, Angela was very polite and helpful and did not push any sales of any other shoes onto us, she knew what we were looking for from the moment we described what our feet are like and how comfy of a boot we would like. Overall a very fantastic experience.

2 septembre 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went in the store to purchase walking…

I went in the store to purchase walking boots never bought any quality boots before. The assistant was so friendly and helpful it really helped me decide which boot to go for. I’ll definitely return again for other items.

25 août 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Best shop

All the ladies in the Grimsby shop were lovely and very helpful. They also explained membership and offers to me. And although they were quite busy they had time for everyone.

27 août 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Welcoming

Whenever I go instore to browse or buy staff always polite and welcoming, nothing much trouble we

23 août 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff, thank you Rachel

I had a great experience today, I was served by Rachel, who was very helpful, pleasant and informative.

23 août 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went in last minute

I went in last minute to buy a tent and everything else needed for my teenage daughters who are going to a festival this week! The lady who served me was really knowledgeable and helpful and sorted us out a tent on a sale price and told us about a special offer on at the time so we got all the extras, sleeping bag, airbed etc at an amazing price. No hard sell just super helpful! Excellent customer service!!

18 août 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good selection ,great staff.so friendly…

Good selection ,great staff.so friendly and helpful.

14 août 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always good service Faye was excellent…

Always good service Faye was excellent giving me sound product knowledge enabling me to complete my purchase

6 août 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

grimsby branch…

We are regularly in the grimsby branch at freshney place as we have bought many things with great deals and easy to purchase ...now we fo in for a natter aswell!!! The girls are such a great team

31 juillet 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly, helpful staff

Friendly helpful staff. Bought trousers, exactly what I was looking for

24 juillet 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding care and service

Good range of walking shoes, but what really made the difference was the service. Carol could not have been more patient and helpful, and very knowledgable. I had very specific needs for arch support which Carol went out of her way to offer many options. Would happily recommend.

27 juillet 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Polite

Polite, efficient, helpful and friendly staff.

20 juillet 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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