Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB
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Lisez les avis des autres
Friendly and helpful staff who were happy to check stockroom for the specific item I wanted. When that was not available they recommended a suitable alternative, which I was happy to buy.
L'entreprise a répondu
I've been visiting this store for the last 11 years and the staff are just top class. On my last visit, I was served by Carol who has always been extremely knowledgeable and helpful with any qu... Voir plus
L'entreprise a répondu
Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Grimsby (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Royaume-Uni
4,9
Excellent
217 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We went to grimsby go outdoors today…
We went to grimsby go outdoors today and had a lovely lady called faye she was very helpful. And couldn't do enough to help us.
20 juillet 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent price and great quality
I came to buy some T-shirt with my wife The one’s she bought were on offer so she bought 2 of them at an excellent price and good quality
15 juillet 2025
Réponse de GO Outdoors - Grimsby (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Carol, Grimsby shop
Carol was very helpful and friendly, giving good advice and suggesting options which were not the most expensive ones.
13 juillet 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Grimsby
Very helpful friendly staff couldnt do enough 4 you Merchandise very reasonable aswell
4 juillet 2025
Réponse de GO Outdoors - Grimsby (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Grimsby (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The staff in store very helpful and…
The staff in store very helpful and knowledgeable. Plenty of stock although a bit cramped in. No space if in a wheelchair or using walking sticks.
Hopefully when the new bit opens you will have more accessible space
28 juin 2025
Réponse de GO Outdoors - Grimsby (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful assistance from…
Friendly and helpful assistance from staff who actually had used products and could give first hand advice.
8 juin 2025
Réponse de GO Outdoors - Grimsby (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Grimsby (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Grimsby (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Heather and Faye could not have been…
Heather and Faye could not have been more helpful and kind during our visit. Very helpful with starting a membership and their customer service could not have been better!
29 mai 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very Helpful friendly staff
19 mai 2025
Réponse de GO Outdoors - Grimsby (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Thankyou to Rachel and staff at Go…
Thankyou to Rachel and staff at Go Outdoors, Grimsby.
Very happy, helpful & knowledgeable. Very impressed with the quality of the tent pegs & clothes we purchased.
Excellent service & products, thankyou.
25 mai 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Helpful
Very helpful lady called Rachel who assisted with me looking for a pair of walking boots. She helped with the size and colour
24 mai 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Nothing is too much trouble.
Just been to buy a new pair of hiking boots and can honestly say that Go Outdoors could not have been more helpful. Nothing was to much trouble for them especially the young lady called Heather who served me. It wasn’t just me receiving this level of service there was someone else being served at the same time as me by another assistant and she was being given the same service as me . Well done Go Outdoors Grimsby terrific service.
Stuart Johnston.
13 mai 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful staff 👍
As always the staff were very friendly and helpful and I got a good discount on the item I was purchasing.
Thank you.
5 mai 2025
Réponse de GO Outdoors - Grimsby (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Got what I needed at a good price
Got what I needed at a good price, the staff were very helpful and knowledgeable, very courteous with ideas for future purchases.
4 mai 2025
Réponse de GO Outdoors - Grimsby (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful and friendly staff
Helpful and friendly staff, no pressure.
Very satisfied with all the items I bought and with membership discount very good value.
2 mai 2025
Réponse de GO Outdoors - Grimsby (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
As summer is supposed to be here I…
As summer is supposed to be here I decided to go and get some shorts, as usual a warm welcome from Heather and her brilliant staff.
A bit surprised to see the new extension was still not in use as it has been for a few months now, so I suggested to get DIY SOS in to get the job done, come on the management get the job done.
As per usual brilliant staff and friendly shopping experience. And keen prices,my favourite shop in the precinct.
26 avril 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
This,was a great shopping experience…
This,was a great shopping experience with the help of manageress Heather and Kat who helped with her knowledge and suggestions about footwear. Very friendly and knowledgeable and professional in their job . Look forward to returning .
18 avril 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
The oldest (and loveliest) Saturday girl in Grimsby
Had a fantastic experience in store at the Go Outdoors in Grimsby. All of the staff were friendly, attentive and super helpful. Rachel was brilliant! So friendly and funny. I felt like I could have stood and chatted to her all day about camping and exploring! Enjoy your Ruby Wedding Anniversary and 60th birthday Rachel (the oldest Saturday girl in Grimsby ❤️)
12 avril 2025
Avis spontané
Réponse de GO Outdoors - Grimsby (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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