I visited the Tunbridge wells branch in search for some waterproof Peter Storm boots, Josh kindly helped me pick which boot would be best suited and even advised what I should be looking out for to ma... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMonson Road 39, TN1 Royal Tunbridge Wells, England, GB
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Lisez les avis des autres
Really impressive customer service from Christina in the Tunbridge Wells GO Outdoors store. I showed her three different shoe types from their broad selection and she immediately went and got me each... Voir plus
L'entreprise a répondu
I went to the Tunbridge Wells store today. I purchased a OEX APEX 24 bakpack. Caleb, the staff at the shop has been very helpful, He has had helped me to choose the one that i need and suitable for t... Voir plus
L'entreprise a répondu
Go Outdoors Tunbridge Wells is staffed by very knowledgeable and friendly people. My experience was guided by Josh who assisted me in looking for the boot most suited to my upcoming trip. Could not ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Tunbridge Wells (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Monson Road 39, TN1, Royal Tunbridge Wells, England, Royaume-Uni
4,7
Excellent
86 avis
Demande des avis aux clients
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Caleb and the rest of the team were…
Caleb and the rest of the team were very helpful - and they had the shoe sizes we needed in loads of styles so well worth the trip to the shop
4 avril 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good ordering process
Good ordering process, quick delivery for local click and collect.
Excellent value for neoprene wellingtons. Perfect fit for size 10. My son loved them for his fishing rrips.
18 mars 2026
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Rupert was the sales associate that…
Rupert was the sales associate that assisted us today and he was phenomenal. Really attentive and helpful in getting us to find the perfect outerwear for our upcoming trip. The staff was very friendly and welcoming and happy to recommend this go outdoors location.
30 mars 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, Christina was particularly knowledgable and gave some very good advice while fitting a backpack and walking boots
14 mars 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chloe was very helpful and…
Chloe was very helpful and knowledgeable and made me confident that I was choosing the right walking boots.
6 mars 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chloe was absolutely amazing and helped…
Chloe was absolutely amazing and helped us choose the perfect hiking shoes. She has a strong product knowledge, and brought hiking socks, ramp etc for assessing the perfect fit. Thanks 🙏
21 février 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Chloe was so helpful choosing my…
Chloe was so helpful choosing my raincoat, suggesting one I wouldn’t have seen which was perfect, thank you
13 février 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Amazing staff
Joel and Chloe were both absolutely amazing. Friendly, knowledgeable, motivated, patient. Incredible members of staff who must be the pride of Go Outdoors. Thank you both.
13 février 2026
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Tunbridge Wells (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Tunbridge Wells (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful and informative colleague
Helpful and informative colleague. Brasher shoes are excellent. Thank you.
21 novembre 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Went there found what I wanted so far…
Went there found what I wanted so far so good. Paying £6 for an item that would be £3 if I joined, seemed a bit steep. I live Kent/ SE London borders so a long way to travel
However the shop was well laid out & staff helpful
30 septembre 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Tunbridge Wells (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Security tag wasn’t removed
The coat seems fine and is the colour my daughter wanted but it didn’t have the security tag removed. No alarm sounded when we left the shop. It will be very inconvenient having to go back as she lives in supported living so is reliant on care staff and I don’t live near Tunbridge Wells
29 septembre 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Rupert was a super star
Rupert couldn’t have been more helpful when trying to kit our family out for our first hike. He was patient and informed and made the process easy. Thank you
21 septembre 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service from all the team…
Great service from all the team -especially Rupert who served me. A great experience.
25 août 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Hiking equipment re-stock
Good range and quantity of products and plenty of alternatives. Kind, experienced and supportive staff who helped me with my choices.
18 août 2025
Réponse de GO Outdoors - Tunbridge Wells (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Rupert was incredibly helpful and…
Rupert was incredibly helpful and patient and made time to find just the right pair of trainer boots for my father
14 août 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
We visited GoOutdoors in Tunbridge…
We visited GoOutdoors in Tunbridge Wells, we were served by Georgia, she was extremely helpful, true customer service - really helpful and we purchased a fair amount for this reason. *****
We will return for sure:)
29 juin 2025
Avis spontané
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Extremely helpful staff
Extremely helpful staff. Over the past week they offered advice both in person and over the phone, exchanged a faulty item for us, did some product research on our behalf, checked stock at sister stores... Really, they couldn't have done more to help us, and were just lovely to interact with.
11 juillet 2025
Réponse de GO Outdoors - Tunbridge Wells (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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