Greeneking Pubs Avis 

To good to go collection at The Kings Horse Stafford was great. Madge was excellent and polite
Good quality trimming meal.
Excellent

Could be such a lovely place but the unfortunately the service is a major downfall. There are more than enough staff here but when they are chatting amongst themselves rather than serving customers is really upsetting to say the least.
Unfortunately this has been accepted by the regulars who say “but that’s always been the way here” which is sad really when poor service is an accepted as the norm.

I did witness a customer pointing out the lack of service but it wasn’t received very well, the complete opposite in fact so maybe that’s way regulars accept the lack of service ?

Such a shame really as this is really is a nice place with a great location.

final point: Maybe some quality control on the food wouldn't go amiss as we had to send a dish back to be re-cooked while my partner was eating hers. Defeats the point of going out together for dinner really when a simple mistake ruined the dining experience.

Popped into the Kittoch for a couple of drinks with my wife.
Ordered a Guinness - “sorry, we have no Guinness”. Ordered a beer - “sorry, we have none of that beer”. Ordered a Rioja - “sorry we have no Rioja”. Ordered a Merlot - came in a filthy glass that had to be swapped.
Very poor show.

I cant give zero stars as won't let me..
They are crap at paying
I did a gig 28/07/23 I was told I'd be paid within 24 hours
As of 25/08/23 iv still not been paid
Iv been put from pillow to post by greeneking/ concur
Alan still put from pillow to post..
This message is for any djs or other entertainment don't do anything for them. Iv also put this on other social media and entertainment sites. ..

I recently visited ye olde cross keys in witney.
I used to visit on a regular basis however now I won't be! the atmosphere as soon as I walked in was awful it made myself and my friend feel very uncomfortable. The staff on shift were drinking behind the bar, which I think is slightly inappropriate inappropriate in a family pub. They were swearing qmongst themselves which again is terrible considering there were young children present. The scruffy looking fellow that was behind the bar gropping the 'manager' really put us off eating here!.
It really needs a cleaner I dread to think when the place had a proper clean!

Went to the Golden eagle in Cleveleys today. Ordered food which took over an hour to come. It was then cold and tasted disgusting. What had happened to this pub! Won’t be eating here again. Hearing the same from friends in the local area!

Hi, with all these pubs closing now a days, finding a good pub, I believe needs a mention and the Dunes hotel Blackpool is one of them. Came up to see family and went for some pub grub, which was very good. service excellent, staff very polite and attentive. Big open pub nice atmosphere very clean NO sticky tables. also the thing the ladies like are clean loos. Next time we are up to Blackpool we will be going back G Marsh Derby

Went to the wheelhouse in Wollaton for the first time. It was great! Big car park, friendly staff. Fast service, food was tasty and they accept blue light card so I got discount! 🤩 Highly recommend.

Went to Nosey Parker on Saturday, 6th August for drinks at around 9pm.
When we arrived they were already hoovering one side of the bar.
By 10.15pm, they had rang the last orders bell. Which they rang again at 10.30pm and stopped serving drinks altogether.
Music was turned off and they brought the hoover practically to our table and started hoovering around out feet. It disrupted our conversation and made us feel very unwelcome.
As a Greene King franchise, we expected better and we will contacting head office with the same info.
Would not recommend.

Greeneking pubs ! Leave well alone!!! Simple as that🤷‍♂️

Hawthorn Farm - carvery was horrible, no vegetables like just pea’s, carrots, broccoli. Mash was lumpy, roast potatoes hard and no taste Yorkshire pudding you needed a steak knife to cut it. The chocolate brownie was a wedge of chocolate cake - Avoid - the place needs a right good deep clean

Shocking. Worst food ever.

I will unfortunately not be visiting this pub, there was a loud continuous noise from children running around and parents shouting to get their children to come back to the table, one child disappeared out of the door with a knife on his hand/ the food on the other hand is quite good but didn't stop me leaving half a plateful; and heading outside for a bit of peace and quiet

The Star, Rhodyate, Congresbury
If I could give pub a minus rating I would.
Booked my mums 87th birthday lunch weeks ago - as it’s a carvery for 10 I mentioned we had one vegan in the group. No problem they said, come in the week before and we can sort an option.
A week before I went in, no problem they said our vegetarian carvery is vegan just mention it in the day and they will prep that meal separately.
Today went in for the meal, same response from person who showed us to our table…. just tell the bar when you pay.
So that’s three times it’s been mentioned and each time reassured.
Take our turn to queue, vegan gets there - got told it’s a tart and veg - vegetarian. No, vegan was requested, server vanished to the kitchen came back with a plate of just veg. No sauce, no protein.
Vegan asked for the protein - 10 mins later came back with a tart on a different plate. So cold veg, lukewarm tart, nothing else - no prepared plate as promised, no thought at all. Truly awful and the vegan left hungry!

** FOLLOW UP
Having contacted the company I was then phoned by one of the managers of The Star who was really apologetic and gave me a £50 credit so, in his words, they could redeem themselves. Tonight we revisited and it couldn’t have been more different. Lovely food, great service, table booked for us.
So thank you Charlie - I am so impressed by your effort to put this right.

What a sh*thole..
We ordered our drinks and a "Signature" salad and some fries. They said it'll be 30 mins earliest. We said fine. Waited 45 mins and Signature salad arrived.
Disappointment is something im OK with but this was taking the p*ss. A thin bed of lettuce, soaked in mayonnaise, 4 slice of hallumi chees slice on top.
I made it very clear instantly that calling it a salad was taking the p*ss. Calling it the Signature salad... Charging £14... That is taking the p*ss.
Later bartender girl came and said that it wasn't their fault, they have been asked to do it as it is and this is not the first time someone complaint and they cannot take it any more. We said that it is nothing personal of course but who ever is the manager and the owner, they are clearly the "........es"
Never again

Good menu, fully stocked, table service via their great app, food served piping hot and in good time, competitively priced, nice building, clean facilities, friendly staff. Cant fault it, would gladly recommend to anyone.

I travel with work all over and eat at different eateries. I can honestly say this was the worst meal I've ever eaten. Chicken starters where just deep fried processed chicken strips, tastless they tasted like the oil hadent been changed for weeks. The so called sizzling plater was luke warm,.a small and i mean portion of so called onions and peppers, 4 button mushrooms couldn't see the cheese topping nor the tea spoon of pepper corn sauce. Chips were tastless and had the same taste as the chicken strips and dont get me started on the onion rings just pure mush and no onions in site. Total waste of money AVOID THIS PLACE at all costs.

In caldecotte windmill, they are terrible. We were waiting 15 minutes for a grilled prawns (only 3) and it cost 8,99pounds. After talking to the waiter and ask for them, they told us they were busy. After asking them were are them after 45 minutes they appear and they told the prawns were waiting The prawns were uneatable. Incredible I talked to the waiter where we were sitting and she didn't talk to the kitchen just give a chat to go away.
When I want to refund they told me that I change table and that was why it prawns were waiting. I told them that I talked to the waiter and I explicit told her where I was. Incredible she argue with me and said I change. when the really I was talking to her I change table, not just have a chat with her. Why is she there in the bar just talking to customer instead of taking care of the food and what customers have order?
Really bad experience.

The Mount Pleasant Coventry - we recently needed to arrange a gathering of family and friends. We were dealt with really professionally. The food was superb and the staff were really kind and helpful. Suzy in particular. The atmosphere was just right. I fully recommend this pub.

Weak cocktails + not drinkable
Not worth price
Do better x