Paid £4.99 for a very slim softback children's reading book 'Days Out With Frog and Toad'. Described as 'Very Good ' condition. Of 64 pages 32 had bright pink or yellow highlighter through many sente... Voir plus
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Ordered a travel book for upcoming holiday, via Amazon.es. tracking number only applies whilst still in uk, l live in Spain. 15 days passed with no delivery and no tracking updates! I contacted Gree... Voir plus
look like a bunch of charlatans. trying to contact these frauds via Amazon regarding order which has been dispatched but gone AWOL since early July
Extremely disappointing! Took my order, and my money, generated a tracking number (which didn't work), then did nothing! Book never dispatched. No communication, no updates, no response t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 590,000 reviews on Amazon, Greener Books is home to thousands of preloved books - an enterprise with a passion for books and supporting the environment!
Coordonnées de contact
60 Coronation Road, NW10 7PX, London, Royaume-Uni
- customercare@greenerbooks.co.uk
- www.greenerbooks.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered and received a book from…
I ordered and received a book from Greener Books through Amazon. A lift the flap book when it arrived it was grubby (used but good condition the description for the book) the back whole flap was missing. Not at all happy. I’ll not buy from here again.
Good service
When a book I ordered failed to arrive, they gave me back my money. They were efficient, friendly and very good. I thought this was excellent since the book had been lost by Royal Mail and not them. The other book came promptly and was well packaged and better than its original Amazon description. I would order from them again.
Lost in the post twice.
The book i ordered never arrived so they said they would send another which also never arrived it seems this is a problem other people have had they blamed it on the post but i cannot believe that both times the book went missing.
All the negative reviews are true
All the negative reviews are true! I ordered and was expecting my package the day before Christmas to give to my young niece, needless to say, I didn't receive it. I have waited a week and I still have no idea where my package is, I've tried to reach out to them to get another copy but I've heard nothing from them.
Packaging inadequate
I bought a large and heavy DIY book (via Amazon) which arrived incredibly quickly. The book is excellent and comprehensive and I need it for a Christmas present. However, the packaging was flimsy (just a wrapper) and the edges of the book were very bashed up and made it look second hand I suggest more padding for heavier books in future!
Extremely impressed - excellent service
Just received a pre-owned book from this great company. It arrived promptly and was in better condition than I expected. Considering it was a large and heavy book - and was very reasonably priced - I really don’t know how they can supply them post free. Extremely impressed, and will definitely use again.
What an appalling company this is
What an appalling company this is. I ordered a book through Amazon but when it arrived it was filthy, dirty and damaged. I returned it to Greener Books from whence it came asking for a clean copy. Eventually they sent me another, but instead of sending a new, clean copy, they sent the one I had returned. Very poor show Greener Books. I won’t ever be buying from you in the future.
Good service, wonderful value.
Bought a Martin O'Brien book from them through Amazon - brilliant, the condition was supposed to good but a brand new book arrived. Cheapest price too, would definitely buy from them again.
Disgraceful customer service
Disgraceful customer service book never arrived promised a replacement would be sent, that to didn't arrive and now not replying to messages.
Terrible
Terrible. I ordered a rare book which never turned up, and which Greener books never replaced
Book Arrived, eventually.
Purchased a book 8th October - it never arrived. Emailed them and was told COVID & Royal Mail was the problem, they said they will send another, it also never arrived (after 10 days), emailed them again got exactly the same email response as the first time......terrible experience, will not order from them again. I got stuff from China that I ordered AFTER the second book was supposedly dispatched, already!
Update: my book finally arrived this morning! So all in all not a brilliant experience but they delivered in the end.....if you've ordered from them - be patient!
The book was described as being in…
The book was described as being in "good" condition but it was actually much better than this. I would descibe it as "like new" or "pristine". So kudos to the seller particularly as it was the cheapest on the market.
I would always prefer a padded envelope but in most cases such as this the condition is not affected and I realise it keeps the price down.
My book got lost but Greener Books gave…
My book got lost but Greener Books gave me a refund promptly.My book did turn up eventually and I asked Greener Books to re-charge my credit card. I have found their service to be very good, their books in condition good or better.Unlike other book sellers they have not hiked the cost of postage and packaging so purchasing from Greener Books is great. Thank you.
Satisfied customer!
I ordered a text book from Greenerbooks last week. I live in Ireland and the book arrived very quickly, even though covid is slowing everything down. The book was in very good condition. Great price, good quality and fast delivery. Thank you Greenerbooks!
Placed an order through Abe Books
Placed an order through Abe Books. Book arrived pretty quickly and in good condition. Thanks
Highly recommended
Ordered 4 school books for my son. I was amazed to see how quickly they arrived during this difficult lockdown period and in perfect condition.
Highly recommended.
What a service
What a service! My book arrived we’ll before the due date. Was, as far as I could tell, new and unread.
And what a price including post etc
Many thanks
SteveG
My original order did not arrive but my…
My original order did not arrive but my messages were answered quickly and a second copy was sent to me which arrived quickly.
The messages from this company were very courteous and friendly and I would certainly shop with them again.
Ordered a book from this company via…Amazon
Ordered a book from this company via Amazon. Had message saying it had been sent. I waited couple weeks then contacted them by email. I was assured that it had been sent but as I hadnt recieved it an other would be despatched. That was 2 weeks ago still hasnt arrived. I would not recommend this book seller.
Book I ordered never arrived
Book I ordered never arrived. Did get a substitute ...not at all connected to original request!! And definitely not wanted. Was promised original order would be sent still waiting.
Thankfully paid by PayPal was able to get refund
Disappointing service won’t use again
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