Competitive price and responsive service. Prompted by G&D's review rating as well as their price. Just to caveat, the real proof in the pudding is if there is a need to claim - however, hoping this... Voir plus
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Lisez les avis des autres
For my vehicle change, online and Chat system not great, but I got there eventually, then lost it all as the system failed, very frustrating, 1/10. Infinitely better service when I spoke to Lynda Ma... Voir plus
In a nutshell, simple uncomplicated, renewal car insurance. The app is a good tool to track status, The only thing I dislike is that there is no phone number and I dislike chatting with AI. It is... Voir plus
Prompt service after taking up motorhome policy. Paperwork very lengthy but that is normal. Proof will come if I have to make a claim or have any problems. Good price quote but didn't include replac... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Grove & Dean
Écrit par l'entreprise
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Coordonnées de contact
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Royaume-Uni
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4,6
Excellent
16 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
Great communication and easy online…
Great communication and easy online service price is very competitive
15 août 2026
Réponse de Grove & Dean
Hi,
We're delighted to hear that you experienced great communication and found our online service easy to use. We're also glad you found our pricing very competitive. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Good price and easy to set up
11 août 2026
Réponse de Grove & Dean
Hi,
We're so pleased to hear that you found our pricing to be good and the setup process straightforward. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Easy to purchase insurance
Easy to purchase insurance, plenty of emails explaining cover and how to claim if necessary, so far so good 👍
14 août 2026
Réponse de Grove & Dean
Hi,
We're so pleased to hear you found the process of purchasing insurance easy and that our emails have been helpful in explaining your cover and how to claim. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Réponse de Grove & Dean
Hi,
We're delighted to hear that you found our quote very good and that our site and app were easy to navigate for accessing your documents. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Réponse de Grove & Dean
Hi,
We're delighted to hear that you found the information straightforward and easy to understand. Your positive feedback is greatly appreciated!
Kind Regards,
Chloe
Grove & Dean.
Very straightforward easy to contact…
Very straightforward easy to contact this is my second year all good staff helpful
19 août 2026
Réponse de Grove & Dean
Hi,
We're so pleased to hear that you've found our service straightforward and our staff helpful for the second year in a row. Thank you for your continued support!
Kind Regards,
Chloe
Grove & Dean.
Very please with price and I spoke to a…
Very please with price and I spoke to a very nice lady on the other end of the phone line, many thanks.
13 août 2026
Réponse de Grove & Dean
Hi,
We're so glad to hear you were pleased with our pricing and had such a positive experience speaking with our team! We truly appreciate your kind words.
Kind Regards,
Chloe
Grove & Dean.
Réponse de Grove & Dean
Hi,
We're delighted to hear that you found a great price for your car and excellent cover. Thank you for your positive feedback; we truly appreciate it.
Kind Regards,
Chloe
Grove & Dean
Great company easy to use
Great company easy to use, great prices and easy to access documents in the hub.
Would highly recommend.
8 août 2026
Réponse de Grove & Dean
Hi,
We're so pleased to hear that you found our company easy to use, our prices great, and that accessing documents in the hub was simple for you. Thank you for your high recommendation!
Kind Regards,
Chloe
Grove & Dean
Agent was very good and made everything…
Agent was very good and made everything very clear,
10 août 2026
Réponse de Grove & Dean
Hi,
We are delighted to hear that our agent was able to make everything very clear for you. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean
Réponse de Grove & Dean
Hi,
We're so happy to hear you enjoyed our friendly, fast service and great prices! We appreciate your positive feedback.
Kind Regards,
Chloe
Grove & Dean
Great price for my motorbike insurance
Great price for my motorbike insurance. Great comms for setting up my on-line account/app. Very pleased with their service.
4 août 2026
Réponse de Grove & Dean
Hi,
We're delighted to hear you found a great price for your motorbike insurance! It's wonderful that you also had great communication during the setup of your online account and app. We're very pleased that you're satisfied with our service.
Kind Regards,
Emily
Grove & Dean
They know their stuff and every year…
They know their stuff and every year give me a good deal, I know I can't get a better one elsewhere.
13 août 2026
Réponse de Grove & Dean
Hi,
We are so glad to hear that we consistently provide you with great value and service. We appreciate your continued trust in us!
Kind Regards,
Emily
Grove & Dean
Réponse de Grove & Dean
Hi,
We're glad our timely reminder was helpful for your renewal. We appreciate your feedback!
Kind Regards,
Emily
Grove & Dean
Fabulous experience from start to finish!
Very professional, but at the same time friendly! Talked me through everything and explaining everything I did not understand.
The only thing missing, was I requested a paper copy, which was not sent.
Just been on the phone chasing, & apologies have been forthcoming, and will be in the post today. So again , great service! Thank you!
10 août 2026
Réponse de Grove & Dean
Hi,
We are so pleased to hear that our team provided you with such professional and friendly service, and that they took the time to explain everything clearly. We appreciate you bringing the missing paper copy to our attention and are glad we could promptly resolve that for you. Thank you for your kind words and for recognising our efforts!
Kind Regards,
Emily
Grove & Dean
Easy and clear to understand the…
Easy and clear to understand the questionnaire filling in the form was easy and straight forward
10 août 2026
Réponse de Grove & Dean
Hi,
We're delighted to hear that you found our questionnaire easy to understand and straightforward to complete. Your positive feedback is greatly appreciated!
Kind Regards,
Emily
Grove & Dean
Good experience setting up my classic…
Good experience setting up my classic insurance. Easy enough and the website is simple enough to get around. It's a big thumbs up from me . 👍
9 août 2026
Réponse de Grove & Dean
Hi,
We're so happy to hear that setting up your classic insurance was a good experience and that our website was easy to navigate. We truly appreciate your positive feedback!
Kind Regards,
Emily
Grove & Dean
Great service and communication so far
Great service and communication so far.
All insurance companies show their real colours when people make a claim 🤔
9 août 2026
Réponse de Grove & Dean
Hi,
We appreciate your positive feedback on our service and communication. We understand your perspective on claims and aim to always demonstrate our commitment to our customers.
Kind Regards,
Emily
Grove & Dean
Réponse de Grove & Dean
Hi,
We're delighted to hear that you found our reminder timely, the renewal price good, and the process easy to accept and renew. Thank you for your positive feedback!
Kind Regards,
Emily
Grove & Dean
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