GrowJoy Avis 

I have fallen in LOVE with Grow Joy. A matter of fact, I will not use any other suppliers from now on. Their plants get delivered very healthy...much healthier than the local stores! Everything I have ordered that I have planted are thriving. AND...we are getting ready to plant 11 plants on our hillside for a butterfly garden. For the first time I'm actually not killing plants. HA!

I have been ordering from GrowJoy for several years. It was under another name prior but unfortunately I can't remember, but I started ordering from them because they were very reasonably priced and their plants arrived in excellent condition and survived without unnecessary extra care. As most, if not all, companies try to recoup from Covid nightmares it is understandable that at some point there will be errors made. That is human nature. If I had any problems they were quick to fix with any means possible. I will definitely be ordering from them again.

I have ordered online for many plants. This company had the best. They are already 4 times the size of any ones I purchased elsewhere.
I will purchase from them again.

Plants always come in healthy and arrive when expected. Customer service responds with any any questions I have in what I believe to be a reasonable amount of time.

All of the plants I ordered from GrowJoy arrived looking robust and are thriving! In fact, my entire garden came from GrowJoy this year and I have had the best crop ever!

GrowJoy is an awesome company providing excellent product and customer service. The flowers I ordered arrived in a timely fashion and are THRIVING!

I ordered six Gomphrena plants. The plants arrived on time. The plants were well packaged and as a result did not suffer during transport. The plants had very healthy root balls. All six plants are thriving.

As always, GrowJoy brings joy to my flower beds. The ornamental grasses and mums I ordered arrived in a fair amount of time, especially considering the impact COVID-19 has had on small businesses like this one! My plants arrived healthy and are all growing well. I am ALWAYS happy with my purchases at GrowJoy!

This nursery sends the healthiest plants. They use a packing cover for every plant, I’ve never seen before, but withstands mailing perfectly. I’ve seen a few negative comments about delays in shipping. Do you want a healthy, ready to grow plant. Or a sickly, broken one? With Covid, many everyday things have been delayed or scares. Best online nursery ever!

I ordered some plants from GrowJoy this spring The plants were good and healthy. They are doing great. I will not hesitate doing business with GrowJoy again

I think Grow Joy is a fantastic place to buy plants. I have purchased at least 50 plants from them in the past 6 months and been delighted with them all. The plants arrive healthy and the packaging they are in is second to none. I find their site easy to look through and their selection is amazing. Sorry for anyone's less than exemplary experience, but mine have been perfect! Buy with confidence here.

I purchased 7 tomato plants and one garden plant last winter. The plants all were shipped a little over a week past my requested ship date, which was a little problem. The major issue was they were shipped on June 4 and arrived on June 14. The plants were all dried out upon arrival and my best attempts to revive them were essentially unsuccessful. As of today August 31 a few plants just got their first flowers but no tomatoes yet. There’s no way I’ll get anything by the end of the growing season. I never applied for credit on the sellers site which is my bad. I did however write two emails which were never responded to. This was my first attempt to buy plants via the internet and I’ll never do it again - too many unknowns and uncontrollable factors. I’ll used local greenhouses in the future and deal with people who will be there to help and be accountable.

GrowJoy sent 40 evergreen trees that had turned black before arrival. The trees were supposed to arrive in early April based on our zone. They were received on May 5th. I contacted them immediately and it took them 60 days to get back to me. They first claimed they were shipped with too much water. Then said I had not watered them enough even though I have 300 dollar plus water bills. They charged me over 700.00 for dead trees and have done nothing. I turned it in to Pay Pal. They could not respond to me for 60 days but they sure responded to the dispute. They will come on here and apologize. They will send a response stating that COVID was an issue and they will take care of you. but they will do absolutely nothing but steal your money. RJ, I just contacted the FBI and TBI as you suggested. Hopefully, if enough people contact they will investigate their company. I tried and tried to discuss this with the owner. He refused to call me back and offered a refund of 9 trees which doesn't even come close to covering my damages. They act like good wholesome people but have been nothing but crooks with me. Ashley is a liar. I would not deal with her. Her boss Joe seemed reasonable at first, but once she got involved they lost all sense of reality. Please buy somewhere else.

I'm going to keep posting negative review for this company until they refund my money.

On June 8, 2021, I placed an order for three vegetable plants. As of today, 8/26/21, I have not received my plants. My last email correspondence with Ashley Reece, Customer Satisfaction Manager, dated 8/5/21 indicated the following: I am truly sorry that you order never got shipped out like promised! I went to refund your order today and you had used Amazon for checkout. We no longer use Amazon or have access to process any refunds. You can dispute the charge through Amazon; however, it takes some time. If you can guarantee us that you will not submit a dispute, we can get a check put in the mail for $32.49 next week. In my reply to Ashley, I stated, mail the check please. Again, as of today, 8/26/21, NOTHING. I am beyond irritated and I don't think this is a legitimate business. There is no customer service. I believe this is a scam business that is taking hard earned money from people who just want to grow gardens for our health and wellbeing. Shame on you GrowJoy. I don't care about or believe any positive feedback that is posted on Trust Pilot as it may be part of the scam.

I placed an order last May. The first of two pkgs arrived late but in good condition. The second, a Morning Light Miscanthus has yet to arrive. I understood they were experiencing problems and waited awhile before attempting to contact CS. But I’ve had no luck with them. Multiple times I’ve “created a ticket” as instructed but it goes nowhere. The phone was not in service, either. I guess I’m fortunate in only being out $13.95.

I have had great luck with my GrowJoy purchases. The plants arrived promptly and in great shape. I purchased their Italian Ice Cherry Tomatoes. This is a good producer and everyone I have shared them with has commented that they have the best tomato flavor of any cherry tomato they have had in the past. I recommend GrowJoy for your flower and vegetable needs.

Highly recommended

I have purchased many plants from Growjoy. I have been very please.
Great company, great plants, great customer service, great prices.

I highly recommend them.

This was my first times ordering from GrowJoy and it will not be my last!! My plants did arrive a little late, due unforeseen issues but the plants were healthy, packed extremely well, and a good size for my Spring planting. I could not have been happier and trust me I have ordered from others and Grow Joy is at the top of my list for future ordering.

The plants I’ve received from GrowJoy are all thriving! It has been a tough year for everyone but these folks have continued to shift gears to accommodate some disastrous issues with all the major shipping companies. They have consistently made good on any delays with great deals and discounts! Good company!

Plant was shipped as soon as was possible with weather in my area considered. Plant arrived in excellent condition and continues to do well. As a first time plant caretaker, am so happy, including support from Grow Joy, am planning to order a 2nd plant