I had a really good experience with the team while sorting out my loan process. Everyone was so kind, helpful and willing to listen. I especially want to mention Kwame. He was very professional, patie... Voir plus
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Very easy to use. All the paperwork etc was easily accessible by a phone or computer making it simple to read and sign documents. Loan was sourced and agreed very quickly. Kwame was so professiona... Voir plus
This company were so helpful, and Tom was particularly impressive. Nothing was too much trouble for him, & he even rang me to save me being in a queue. He is a credit to your company.
Everything went smoothly, the customer service was top notch. Kwame attended to me with so much professionalism and he was eager to help me get everything sorted out quickly.
À propos de l'entreprise
Écrit par l'entreprise
Guarantor My Loan is a loan lender with a difference, providing affordable guarantor loans to borrowers in the UK. Founded in Norwich and trading since August 2014, we have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere.
Écrit par l'entreprise

Coordonnées de contact
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, Royaume-Uni
- 01603 391013 or 01603 391136
- customerservice@guarantormyloan.co.uk
- www.guarantormyloan.co.uk
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
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The reason is granted account
The reason is, I give you one Star because you put the money in granted account should be not right
Excellent Customer Service and Support
I had a really good experience with the team while sorting out my loan process. Everyone was so kind, helpful and willing to listen. I especially want to mention Kwame. He was very professional, patient and understanding. He listened to me and made sure I understood everything. His customer service was excellent, and he made the whole process much easier for me. I really appreciate all the support I received. Thank you so much to Kwame and the team for making my experience a good one.
Edwin was really helpful throughout the…
Edwin was really helpful throughout the process.
Great service
Excellent Service from Kwame
I had a great experience with GuarantorMyLoan, thanks in particular to Kwame. He was professional, knowledgeable, and extremely helpful throughout the entire application process. He explained everything clearly, answered all my questions promptly, and made what could have been a stressful process very straightforward and easy to understand.
Kwame kept me informed at every stage and provided excellent customer service from start to finish. His transparency, patience, and support gave me confidence throughout my application.
I would highly recommend GuarantorMyLoan to anyone looking for a loan, and I would especially like to thank Kwame for his outstanding assistance.
This company was so admirable
This company were so helpful, and Tom was particularly impressive.
Nothing was too much trouble for him, & he even rang me to save me being in a queue.
He is a credit to your company.
Everything went smoothly
Everything went smoothly, the customer service was top notch. Kwame attended to me with so much professionalism and he was eager to help me get everything sorted out quickly.
The young man tom was extremely helpful…
The young man tom was extremely helpful explaining everything and I'm not very good on phones but he took his time explaining everything and never once did he sound agitated with me such a nice young man.
Tom was so patient with me
Tom was so patient with me. Even I was the guarantor he was so calm and respectful, he repeated questions calmly when I don’t understand he explained.
Thanks tom
They help me through out the process
They help me through out the process. Special thanks to Megan and the other gentleman I spoke with.
Thank you Meda!
Meda was so helpful! Everything was done and dusted within a day, such an easy process with clear instructions, and Meda was lovely. Thank you so much!
Excellent Service
Excellent Service, On point and sufficient support ! Great time management, excellent communication and thank you !
Dealt with tom today the experience was…
Dealt with tom today the experience was brilliant and easy it was on the behalf of my mother and she isnt very good with phones he took the time that was needed to explain everything, a brilliant experience all round.
I have good experince and nice talk …
I have good experince and nice talk Thanks
Megan was really friendly and kept me…
Megan was really friendly and kept me up to date throughout the whole process
James with really patient and helpful
James with really patient and helpful
*Title: Excellent
*Title:*
Smooth and fast alternative to a traditional deposit
Date of experience: 18/09/2026
My experience with Zero Deposit was very positive. I used it for my new tenancy starting this week.
Service was excellent - the team was responsive and explained everything clearly when I had questions. The process was straightforward.
Payment and User experience - The online platform is very easy to use. Instead of paying a large 5-week deposit upfront, I could pay a small one-off fee which really helped me with moving costs, especially with my wedding coming up next month. The link from my letting agent worked perfectly and approval was quick.
Overall it saved me a lot of stress and money upfront. I would recommend it to other tenants looking for a more affordable way to move.
*Title:* Great service, but could improve communication
Good service from Zero Deposit. The platform is easy to use and much more affordable than a full deposit. My only suggestion is to make the renewal fee and terms a bit clearer at the start. Apart from that, the support team was helpful and I got approved quickly on 18/09/2026.
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