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Hanover Dairies Avis 

1 297
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I live in Kingsclere and I always get what I order and my milkman comes at a reasonable time for delivering. The milk is really nice and you can taste the difference from the supermarkets. All the pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always Always delivers!! I only buy what I require and no problem at all Can easily amend future orders & ok a delivery cost BUT welcome back to milk on the doorstep Fresh & completely env... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best thing I did was to get my milk delivered to my door the service is absolutely first class I cannot fault it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Deliveries are great: reliable, early morning and easy to change or add to online or by phone. So sustainable with glass bottles returned instead of plastic. It's really good being able to add locally... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison de lait
  2. Crèmerie
  3. Fournisseur de produits laitiers

Écrit par l'entreprise

Since 1976, Hanover Dairies has proudly served communities across the North East, North West, and more recently the South of England, building a trusted network that ensures quality and reliability. Whether you’re a home, shop, business, or school, we provide convenient delivery services tailored to your needs. Our commitment to sustainability means we deliver milk in environmentally friendly, returnable glass bottles and recyclable plastic containers - because caring for the planet matters as much as caring for our customers. At Hanover Dairies, we bring the finest fresh produce straight from local farms to your doorstep, backed by first-class service that only decades of experience can deliver.

What We Do

Écrit par l'entreprise

Bringing sustainability to your door, wherever you are. Home, office or business.
Enjoy fresh milk without the hassle. We deliver directly to your doorstep—whether that’s your home, your office, or your business, so you never run out. Choose between reusable glass or eco-friendly plastic, and plant-based options to support your green goals while savoring quality you can trust. For more information contact us at enquiries@hanoverdairies.co.uk with your requirements.

Coordonnées de contact

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4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(1 297)

1 212 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Excellent products, highly recommended

Excellent products, impeccable quality and very tasty chocolate milk I might add! The delivery times change from time to time without notice, which in warm weather may mean that the milk remains unattended for too long and there has been a couple of incidences that our milk was delivered to the wrong address nearby. Perhaps a notification system in advance of schedule changes would help.

19 juillet 2026
Avis spontané
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Réponse de Hanover Dairies

Thank you for your feedback. We’re delighted you’ve enjoyed our products, especially the chocolate milk! We’re sorry about the delivery issues and will pass your notification suggestion to the relevant team.

Noté 5 sur 5 étoiles

absolutely amazing and the milk quality…

absolutely amazing and the milk quality was noticeably a big improvement on the supermarket

30 avril 2026
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Réponse de Hanover Dairies

We’re delighted you’re enjoying the quality of our milk and can really notice the difference compared with supermarket milk. Thank you for supporting your local milkman!

Noté 5 sur 5 étoiles

Great service

Easy to communicate with, there website was easy to use, and If I was going away on holiday I could let them know a couple of days in advance. Was lovely having milk in glass bottles.

7 juillet 2026
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Réponse de Hanover Dairies

We’re so pleased you found our team easy to communicate with, especially when arranging your holiday changes. It’s wonderful to hear you enjoyed having fresh milk delivered in traditional glass bottles. Thank you for supporting your local milkman!

Noté 5 sur 5 étoiles

What a greaat service

What a greaat service! Would not get my milk from anywhere else.

10 juillet 2026
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Réponse de Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Noté 5 sur 5 étoiles

Hanover have been great

Hanover have been great - we’ve used them for many years, never failed us and really easy to interact with. Sad to move out of the area!

9 juillet 2026
Avis spontané
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Réponse de Hanover Dairies

Thank you for your five star review, we really appreciate it! ✨

Noté 1 sur 5 étoiles

A job add on INDEED I applied for job…

A job add on INDEED I applied for job and it Goes
12 hours 6pm to 6am delivery of milk and other I applied for this position now I was willing to drive every day for the position of 40 mile only for these Idiots to just say NOT GOOD ENOUGH. I doubt most people don't like Nights
You don't know my situation and yet still say no
Well I say good luck I hope your still looking in years to come
I
D
I
O
T
S

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer service is 100%

Customer service is 100%, the Milk delivery person is also 100%. I receive Milk and butter every week twice a week. It’s simple to change your orders, they have a great selection of other products. Best thing I did was to switch to Hanover Dairies.

5 juillet 2026
Avis spontané
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Réponse de Hanover Dairies

We really appreciate your five star review, thank you! 🥛

Noté 5 sur 5 étoiles

Wayn my milk man is just brilliant.

Wayn my milk man is just brilliant.
i never hear him delivering milk
even though i am awake from about five am.

and the office staff are always redy to help
they write to me 'as a real person'
and am getting to know some of the names. Lisa and Joanne are particulary friendly and helpfull.

1 juillet 2026
Avis spontané
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Réponse de Hanover Dairies

Thank you for your five star review! We appreciate it ☺️

Noté 1 sur 5 étoiles

terrible

The last few times i am having to get rid of my milk as it as gone sour mine is put in cool box container and got in as soon as it has been delivered that is usually on a Thursday night for friday morning and a Tuesday morning so i have now cancelled my milk and will get it from the shops i am sorry you let me down

26 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor quality service

When I joined them I had a man on my doorstep quoting how much it would be but when I got the invoice and checking my bank statements it was more than what was discussed on the doorstep. But I thought I would stay with it still and give the service a chance. I’ve been with them for about two years and cancelled my orders after the latest incident and will never use them in the future. Over that period of time I have got in contact with them because they have missed my delivery, delivered the wrong items, missed items and delivered me sour milk on a regular basis which I have had to pour straight down the drain and I have one of those cool boxes as well for my milk to go in. I’m going to start getting it back from the shop because at least my milk was drinkable then and cheaper.

18 juin 2026
Avis spontané
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Réponse de Hanover Dairies

Hi Ben.

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve encountered - this is not the level of service we want any customer to receive. We completely understand how frustrating this must be.

Any delivery issues or pricing discrepancies can be resolved via emailing or calling our customer service team once we have received this information we can resolve the issue quickly, efficiently and escalate any issues to the correct management to investigate further and thoroughly.

We appreciate you bringing this to our attention and would really like the opportunity to resolve this for you.

Please contact us on 0191 414 9300 or enquiries@hanoverdairies.co.uk

Noté 5 sur 5 étoiles

Milk always on doorstep in morning…

Milk always on doorstep in morning early nice and fresh I love the milkshakes especially the banana
My delivery guy is brilliant he knows we got ring doorbell so he very good at catching it on warm nights so I can quickly go and get it in and always very polite I would highly recommend them

20 juin 2026
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Réponse de Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Noté 5 sur 5 étoiles

Always Always delivers!

Always Always delivers!! I only buy what I require and no problem at all
Can easily amend future orders & ok a delivery cost BUT welcome back to milk on the doorstep Fresh & completely environmentally friendly.
Hope others use this service & enjoy all the products available!
Rinsing out a milk bottle is better than adding to the plastic pile(s)ll.

18 juin 2026
Avis spontané
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Réponse de Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! ✨

Noté 5 sur 5 étoiles

Quality and service guaranteed

I have been using Hanover Dairies for several years and cannot recommend them enough. We've had the same milkman (Wayne) throughout, he's so friendly and the rest of the staff are too. I love my milk coming in returnable glass bottles and the selection of other food items is good too. We get our free-range eggs, local butter, flavoured milks (the coffee one is great over ice in the summer), and the cloudy lemonade is nice too. It might not be as cheap as the supermarkets but they have never once let me down either in quality or service. The website is easy to use too and making one-off or permanent delivery changes is easy. However the staff are just a phone call away if you prefer to talk face-to-face. I would recommend this company to anyone.

18 juin 2026
Avis spontané
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Réponse de Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Noté 5 sur 5 étoiles

Excellent. Flexible. Easy.

Really flexible subscription. I just leave a note if I'm away to say 'no milk please' and they only charge me for what they deliver to me. They also offer some other products, including chocolate milk.

15 juin 2026
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Réponse de Hanover Dairies

Thank you for the five star review! We really appreciate it ❤️

Noté 5 sur 5 étoiles

Needed some changes to be made on my…

Needed some changes to be made on my order for Monday 15th June but because of the 3 day lead time couldn’t quite do it myself. So contacted Hanover and they sorted it straight away. Thanks /i

11 juin 2026
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Réponse de Hanover Dairies

We're so glad to hear this! Thank you for leaving us a review ☺️

Noté 4 sur 5 étoiles

It is a great service

It is a great service, we just a little sad that it is delivered the night before the delivery day

2 juin 2026
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Réponse de Hanover Dairies

Thank you for taking the time to leave us a review, we really appreciate it! Did you know we offer cooler boxes? If you get in touch with our customer service team they'll be happy to help ✨

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