Staff member Charlie was great from start to finish. Very friendly, very helpful. It was a last minute trip but everything sorted quickly and efficiently. Came out very satisfied
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Poppy done a very good job in Bridgwater store, listening to our requests and helping to book our holiday with a smile 😊.
We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... Voir plus
L'entreprise a répondu
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
6 Fore Street, TA6 3NF, Bridgwater, Royaume-Uni
- 01278588141
4,9
Excellent
365 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well satisfied
All the staff,Sarah,Poppy& Charlie did their utmost to deliver the experience that I was looking for.Nothing was too much trouble for them.
12 avril 2026
Réponse de Hays Travel - Bridgwater
Terence Popham,
We appreciate you taking the time to share your experience. We are so happy to hear that our team went above and beyond to deliver the experience you wanted.
Always knowledgeable always personable…
Always knowledgeable always personable and friendly
11 avril 2026
Réponse de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
As usual Charlie
As usual Charlie, made booking our holiday a trouble free experience, it is always an enjoyable experience going into Hays at Bridgwater the all day he team are cheerful and friendly
26 mars 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Highly recommend
Perfect. Couldn’t have been helped anymore. Very professional and relaxed no pressure put on you
5 avril 2026
Réponse de Hays Travel - Bridgwater
Jason Rawles,
We are so pleased to hear that you felt supported and relaxed with our team. Thank you for sharing your positive experience with us.
Hays Travel Bridgwater
sarah in Bridgwater went above and…
sarah in Bridgwater went above and beyond helping with our trip to Vietnam & Cambodia spending hours on the phone sorting the tour - have used lots of travel agents over the years but nothing has compared to the service and help from Sarah and team at Hays in Bridgwater would definitely recommend
27 mars 2026
Avis spontané
Réponse de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you had a lovely time away.
Thanks - Sarah
The staff were very helpful even when…
The staff were very helpful even when my credit card did not work. The store was clean, staff very polite and opened the door the for me as i had a walking stick.
27 mars 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
This company did not care about me as a…
This company did not care about me as a customer, there attitude stinks.
They have not helped me one little bit.
10 mars 2026
Avis spontané
Réponse de Hays Travel - Bridgwater
Dear Mr Gooding,
Thank you taking my phone calls today. As discussed over the phone we have strict rules & procedures that we have to follow when buying back any foreign currency. I do appreciate your frustration and I am sorry that we were unable to help with this matter.
Kindest regards,
Sarah
Helpful informative in no hurry goes…
Helpful informative in no hurry goes through everything
27 février 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Bridgwater branch
Poppy in the Bridgwater branch was very helpful - listened carefully to our requirements and checked our preferences. Poppy helped us to book the best options. She was very kind - explained everything properly.
23 février 2026
Réponse de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Got exactly what I wanted.
Ellen listened carefully to me and only put forward options that exactly met my criteria.
26 février 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
Very friendly service,nothing too much…
Very friendly service,nothing too much trouble
25 février 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
Réponse de Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
very helpful travel consultant
very helpful travel consultant, Ellen, at Bridgwater branch.
18 février 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
Réponse de Hays Travel - Bridgwater
Thank you for your kind review. We are pleased we found you something to look forward to and look forward to seeing you in branch again in the future😊
The perfect holiday
As always, Hayes travel went above and beyond to get us our best holiday. Sarah in the Bridgwater store was great. Nothing too much trouble showed us all the options available
Wouldn’t recommend any other travel agent
8 février 2026
Réponse de Hays Travel - Bridgwater
Thank you for your review & booking with us again. Always a pleasure to see you both :)
Ellen in Bridgwater branch
We were assisted by Ellen who was so helpful.
She was friendly and took her time to understand our requirements and made sure all our queries were answered.
31 janvier 2026
Réponse de Hays Travel - Bridgwater
Thank you so much for your lovely review, it was great meeting you both! - Ellen :)
Réponse de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
The staff are polite knowledgeable and…
The staff are polite knowledgeable and listen to your questions. We have been using Hays for several years and would not go anywhere else .
27 janvier 2026
Réponse de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
I was served by Ellan,who booked my…
I was served by Ellan,who booked my holiday,it was great customer service and she gave me all the information I needed to know
25 janvier 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to help arrange your holiday. Best wishes Ellen :)
Keep your local Travel Agent in the Town Centre
Found Resort and Hotel on line and wanted a price match so that I could book in store. KEEP THE SHOPS OPEN - our town are losing too many facilities through lack of use.
Travel consultant was very helpful and was able to match the price I had found online. =. Holiday booked using the local Travel Agency. A win all round.
24 janvier 2026
Réponse de Hays Travel - Bridgwater
Thank you for your lovely review, i am glad we were able to get your Holiday booked.😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.