I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Voir plus
Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Royaume-Uni
- 01284606559
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service and good knowledge of…
Excellent service and good knowledge of cruise I was booking. I would not have been able to find all the information provided easily without them. They were able to advise on cabin areas to avoid if we did not want excess noise or obstructive views from our balcony. I am so pleased with the service and would certainly use Hayes Travel again.

Réponse de Hays Travel - Bury St Edmunds
Excellent customer care from Tallulah…
Excellent customer care from Tallulah who provided everything we asked for in the holiday. That's why we always go to this branch as no matter who we see they always really helpful and friendly.

Réponse de Hays Travel - Bury St Edmunds
Very helpful and friendly staff in Bury…
Very helpful and friendly staff in Bury St Edmunds. Katie was very helpful booking our special holiday to celebrate our 25th anniversary.

Réponse de Hays Travel - Bury St Edmunds
Katie at bury st Edmund’s shop is always smiling
Katie at bury st Edmund’s shop
Always finds us the best holiday to suit all our needs, friendly and always so happy to deal with us xx

Réponse de Hays Travel - Bury St Edmunds
Katie was so helpful and got us just…
Katie was so helpful and got us just what we needed she sorted everything out for us everyone is so friendly and we felt looked after we will use hays travel again.

Réponse de Hays Travel - Bury St Edmunds
Service was friendly and effective…
Service was friendly and effective lovely people working there

Réponse de Hays Travel - Bury St Edmunds
The Lady was very helpfull
The Lady was very helpfull, friendly, she helped with all our requirements & pleasure to meet.

Réponse de Hays Travel - Bury St Edmunds
As always friendly
As always friendly, efficient and excellent at their job.
I know all the staff as I have been booking my holidays at the same location of Thomas Cooks/Hays for over 40 years and never had a failure.
Couldn’t recommend more highly for a stress free experience.

Réponse de Hays Travel - Bury St Edmunds
As always booking with Hays Bury st…
As always booking with Hays Bury st Edmunds is stress free. I always try to get Gemma and she always seems to find the right holiday for me. She goes above and beyond to get things done. Genuinely a lovely person and if I have a problem always sorts it out. I have just booked next years holiday with her and all went smoothly, so very happy customer.

Réponse de Hays Travel - Bury St Edmunds
Impressed with the staff
Impressed with the staff , Gemma at Bury St Edmunds branch very experienced, efficient and friendly . Booked our two cruises , advising about cabin locations on the ship. Great knowledge. Very reassuring. Very polite and friendly. A credit to your company.

Réponse de Hays Travel - Bury St Edmunds
Holiday support
Every member of Hays travel in Bury St Edmunds is understanding of your needs, thoroughly helpful and always find you exactly what you want from your holiday.

Réponse de Hays Travel - Bury St Edmunds
Dealing with a confident young sales…
Dealing with a confident young sales lady , finding us the best holiday and price and just having time for us making the right decisions.
Thank you :)
Jackie

Réponse de Hays Travel - Bury St Edmunds
As always All staff at Hays have been…
As always All staff at Hays have been 100%.
From booking in the shop or over the phone.
All our holidays are booked with Hays.

Réponse de Hays Travel - Bury St Edmunds
Customer service was excellent
Customer service was excellent: they went above and beyond for me couldn’t thank them enough brilliant.

Réponse de Hays Travel - Bury St Edmunds

Réponse de Hays Travel - Bury St Edmunds
Went in to enquire re Malta holiday
Went in to enquire re Malta holiday. Danielle very helpful we ended up booking our holiday; can’t be bad!

Réponse de Hays Travel - Bury St Edmunds
As usual the knowledge and helpfulness…
As usual the knowledge and helpfulness of all the staff was outstanding. That's why we book our holidays through this branch

Réponse de Hays Travel - Bury St Edmunds
Explained all options and gave…
Explained all options and gave alternatives as we requested.
Really helpful.

Réponse de Hays Travel - Bury St Edmunds
Right place, right holiday
As always, when I want to book a holiday, I head for Hayes in Bury St Edmunds where the staff greet me warmly and allow me whatever time it takes to find the right holiday to suit my needs.
I have booked many holidays with Hayes over the years and each one has been an excellent fit to what I hoped for.

Réponse de Hays Travel - Bury St Edmunds
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







