The staff at our local branch are excellent. My wife is a disabled traveller and needs assistance. Hays have been very good in helping us arrange what she requires in order to make the journey less st... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hays have become our “go to” place now when booking a holiday. We usually try to see Gemma when we go as she listens to all our preferences and dislikes, of which there are quite a few. She has come... Voir plus
I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Voir plus
L'entreprise a répondu
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Fournisseur d'excursions culturelles
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Royaume-Uni
- 01284606559
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always super helpful and friendly I…
Always super helpful and friendly I would recommend Hays to everyone

Réponse de Hays Travel - Bury St Edmunds
Holiday plans for elderly
We are very grateful to Gemma for doing all the spade work and liaising at distance with our son whilst we were able to sit back and benefit from their labour and look forward now to our Mediterranean holiday A Day

Réponse de Hays Travel - Bury St Edmunds
As always, excellent customer service!
As always, you can rely on excellent customer service from Hays with informed advice and professional guidance. Our travel advisor Aimee, always gives expert advice in all areas of travel and does so in a cheerful and productive manner. Would highly recommend.

Réponse de Hays Travel - Bury St Edmunds
Another straight forward booking.
Another straight forward booking with Hays Travel. They will always try to price match, or beat, the price of holidays you find and take the pain out of booking it yourself. Julie assisted us this time and was just lovely. The team at Bury St Edmunds are so helpful, they will do all those irritating tasks like checking you in if you pop in. They are also very knowledgeable and offer very helpful tips on all sorts of holiday/travel tips.

Réponse de Hays Travel - Bury St Edmunds
Absolutely fantastic service very…
Absolutely fantastic service very helpful and friendly.. couldn't of asked for more.. very happy 😊

Réponse de Hays Travel - Bury St Edmunds
Always fab service from Gemma
Always fab service from Gemma. She is the reason we always book with Hays. Always gives us the holiday we request and goes the extra mile

Réponse de Hays Travel - Bury St Edmunds
Gemma was very knowledgeable about the…
Gemma was very knowledgeable about the hotels in the areas we were looking at and were able to find just the holiday to suit us. It was a very pleasant and positive outcome. We pass on our thanks to Gemma.

Réponse de Hays Travel - Bury St Edmunds
Very friendly and pleasant reception
Very friendly and pleasant reception. Katie handled our requests without issue.

Réponse de Hays Travel - Bury St Edmunds
First time using a travel agent
First time using a travel agent and was amazed how quick and easy it was. Everything was explained to me each step of the way. Very friendly and knowledgeable staff. Will definitely use again for my next holiday.

Réponse de Hays Travel - Bury St Edmunds
Brilliant Service
We phoned Sunday morning and spoke to Grace and told her what we would like.
She came back to us very quickly with all the details and we booked it there and then.
Really wonderful

Réponse de Hays Travel - Bury St Edmunds
Gemma as usual was very helpful and we…
Gemma as usual was very helpful and we now have our holiday booked, many thanks Gemma

Réponse de Hays Travel - Bury St Edmunds
Great help as usual
As usual. We received knowledgeable helpful advice. Great service from the team

Réponse de Hays Travel - Bury St Edmunds
Personal service…
We were guided by Grace with sound advice and lots of knowledge - very good experience.

Réponse de Hays Travel - Bury St Edmunds

Réponse de Hays Travel - Bury St Edmunds
Helpful, personal service
The young lady went out of her way to help me book my trip with personal experience of Paris and local transport tips. I would not have managed to organise everything just with the Internet and really appreciated her guiding me through the booking. I will be back.

Réponse de Hays Travel - Bury St Edmunds
No Stress
Julie was very helpful with all my requests regarding my booking making things much easier for me for which I am very grateful

Réponse de Hays Travel - Bury St Edmunds
Short break holiday to Amersterdam
expert knowledge of giving us exactly what wanted.well done Katey.

Réponse de Hays Travel - Bury St Edmunds
Very pleased with the service
Very pleased with the service. Katie was excellent detailing a number of different options for us , relating to both cruise dates as well as cabins.

Réponse de Hays Travel - Bury St Edmunds
Great customer service
Great customer service! Very friendly and helpful staff. Thank you.

Réponse de Hays Travel - Bury St Edmunds
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







