The staff at our local branch are excellent. My wife is a disabled traveller and needs assistance. Hays have been very good in helping us arrange what she requires in order to make the journey less st... Voir plus
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Lisez les avis des autres
Hays have become our “go to” place now when booking a holiday. We usually try to see Gemma when we go as she listens to all our preferences and dislikes, of which there are quite a few. She has come... Voir plus
I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Voir plus
L'entreprise a répondu
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Fournisseur d'excursions culturelles
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Royaume-Uni
- 01284606559
5,0
Excellent
838 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Aimee was very efficient and a pleasure…
Aimee was very efficient and a pleasure to deal with.
14 février 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Réponse de Hays Travel - Bury St Edmunds
Thank you so much for taking the time to write us a 5/5 review we hope you have a wonderful holiday
Great service
Great service. Excellent service from experienced staff. Happy to accommodate wherever possible. Nothing too much trouble.
14 février 2026
Réponse de Hays Travel - Bury St Edmunds
Thankyou so much for our 5/5 review and for booking with us again. We hope you have a wonderful time in Cyprus
Belinda was extremely patient and kind…
Belinda was extremely patient and kind in organising our trip.
15 février 2026
Réponse de Hays Travel - Bury St Edmunds
We really hope you have a great holiday to Japan thankyou for taking the time to write us a 5/5 review
We had great help finding the right…
We had great help finding the right destination where we had not gone before with 27 degree temp and where we have not gone before.
8 février 2026
Réponse de Hays Travel - Bury St Edmunds
Thankyou so much for always booking with us Mr & Mrs Visana we hope you have a wonderful holiday
Belinda looked after my needs
14 février 2026
Réponse de Hays Travel - Bury St Edmunds
Thankyou so much for taking the time to write us a wonderful 5/5 review we hope you have the best holiday
Réponse de Hays Travel - Bury St Edmunds
Thankyou so much for booking with us again Mr Way we hope you and your family have a fab trip to Turkey
Réponse de Hays Travel - Bury St Edmunds
Have a wonderful time in Skiathos :)!
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We have booked our holidays with Hays…
We have booked our holidays with Hays Travel for the last five years.The staff there have always been friendly and efficient at what they do no complaints whatsoever
3 février 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Amee was very helpful...
Amee was very helpful.
And took the time to explain tni gs to us.
1 février 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
All your employees are so helpful
All your employees are so helpful, and patient nothings too much trouble.
23 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Really friendly agent
Really friendly agent, only too happy to make suggestions based on knowledge and experience. We finalised a holiday giving us everything we asked for and at a very acceptable cost. Couldn't be happier!
27 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
The advisers listened to our needs
The advisers listened to our needs, gave us sound advice and guided us to our ultimate decision on holiday choices. Applied all discount codes she could find saving us £100’s. Highly recommended.
31 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We had one or two small problems with…
We had one or two small problems with making our booking, but when the young lady dealing with us had a small issue the rest of the team came to help. It's good to see such team work.
31 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Helpfull for the older generation
Amy was so helpfull and helped us find a holiday that we are really looking forward to.
We we offered a warm drink while we looking at different destinations on her computer.
It was a lovely friendly expierence in the shop. We chose the high street this time It took all the stress out of it , we won't have to worry if our printer is working as Amy will print our tickets and luggage labels for our cruise
29 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
I know all the girls and they know what…
I know all the girls and they know what I 👍 there friendly and fun too talk to i also get offered a drink IE coffee ☕️ they know I'm no good on the Internet so they print things off for me and explain anything I don't understand 12 - out off 10
23 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Always super helpful and friendly I…
Always super helpful and friendly I would recommend Hays to everyone
27 janvier 2026
Réponse de Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
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