The whole experience was fantastic and we enjoyed the cruise. It was our first experience of the fjords and scenery superb. We were lucky with the weather apart from one night of big swell. All th... Voir plus
L'entreprise a répondu
Unit 9 Cameron Toll Shopping Centre, EH16 5PB Cameron Toll, GB
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The whole experience was fantastic and we enjoyed the cruise. It was our first experience of the fjords and scenery superb. We were lucky with the weather apart from one night of big swell. All th... Voir plus
L'entreprise a répondu
One more success My friends and I use the same agency every holiday and always enjoy chatting to our assistant. They are helpful friendly and most of all extremely patient.
L'entreprise a répondu
Shannon was very efficient and knowledgeable, she took us through various hotels until we found one which suited our needs, pointing out some factors that helped us choose. she was extremely pleasant... Voir plus
L'entreprise a répondu
Great service from Paul ( we have had good service form other team members too) who booked my flight to Australia. Took his time to find the best flights at a good price. Talked me through the bookin... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, Royaume-Uni
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Sammie was great very patient
She explained everything in great detail about flights the resort etc.
My husband had been in Cameron Toll Edinburgh and had the information but Sammie was quite happy to go through it all again with me on the phone.
I find it much easier than trying to book on line myself .

Réponse de Hays Travel - Cameron Toll
Fantastic service 💫used Hays last year to book a holiday it ticked all the boxes ,so went back Shannon who we booked the previous holiday with listen to all what we were looking for sent links before hand for ideas and found the perfect destination for this years holiday!!really looking forward to it .

Réponse de Hays Travel - Cameron Toll
The assistant was very pleasant and professional.
we knew what we wanted and the girl made the appropriate arrangements.

Réponse de Hays Travel - Cameron Toll
Jodi was so helpful and professional, her manager also heard our conversation and gave us ideas from his personal experience which was amazing and the end result perfect

Réponse de Hays Travel - Cameron Toll
Always good to book with Hays travel as they are good at what they do have been booking for nearly 20 years Thomas Cook beforehand never had a problem friendly and knowledgeable staff won't go anywhere else

Réponse de Hays Travel - Cameron Toll
Just booked another vacation with Hays Travel Cameron Toll.
All taken taken care of by Joni.
Another asset to Hays Travel.
Thank you, lwe are looking forward to our next booking.

Réponse de Hays Travel - Cameron Toll
Always a fantastic service they have never let me down wouldn't go anywhere else

Réponse de Hays Travel - Cameron Toll
The agent Paul really listened to what we were looking for as a single parent family. He sourced great quality locations and really searched for the best prices available with additional discounts. His knowledge of all the locations was amazing. Would never book a holiday online again.

Réponse de Hays Travel - Cameron Toll

Réponse de Hays Travel - Cameron Toll
Great service from the rep and most details covered. Ended up taking the insurance from Hays too. Joni was looking at all options and airports for us too.
Only negative was the Hays search software which was slow and reminded me of the old Teletex system where to had to wait for it to load.

Réponse de Hays Travel - Cameron Toll
No complaints about any aspects of the booking rep was very helpful and answered all my queries and explained every step of the holiday .

Réponse de Hays Travel - Cameron Toll
The time and concern that all the flights would fit the required criteria was so much appreciated.

Réponse de Hays Travel - Cameron Toll
I had a wonderful experience with the customer service recently. Paul had helped us book a family cruise for 11 of us. He was very patient with us as we did change our cabin type at the last minute.

Réponse de Hays Travel - Cameron Toll
Fantastic and efficient. Joanne took a lot of time and trouble to make the booking and Paul was a great help too.
Boarding passes e mailed to me exactly when Joanne said they would be. 5 star efficiency. I will always use this branch and recommend to others.

Réponse de Hays Travel - Cameron Toll

Réponse de Hays Travel - Cameron Toll
We went in and Paul (Cameron Toll) listen to what we wanted and then was able to give us choices that fitted around the holiday experience we wanted. He was also able to give a personal experience, as he had done the holiday we were booking.

Réponse de Hays Travel - Cameron Toll
In store agent Sammie was very helpful in booking a last minute trip to Goa, and even securing a substantial saving by checking different operators

Réponse de Hays Travel - Cameron Toll
Sammi spent time with us to make sure she was clear on what we were looking for. Nothing was too much trouble. We're already looking forward to our holiday and it's not till next September!

Réponse de Hays Travel - Cameron Toll
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