Hays Travel - Cramlington Avis 

1 786
TrustScore 5 sur 5

5,0

K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Voir plus

Noté 5 sur 5 étoiles

Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!

Noté 5 sur 5 étoiles

Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊

Noté 5 sur 5 étoiles

I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Royaume-Uni

  • 01670 897395

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(1 786)

119 579 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely experience as always

Lovely experience as always. Bridget handled the new booking in her usual friendly and professional way. Nothing too much trouble,all my requests and questions answered and dealt with. As usual had a good interaction with all the staff,always feel comfortable when I am in their company.

30 juin 2026
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Réponse de Hays Travel - Cramlington

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team and that all your requests were handled professionally.
Bridget :)

Noté 5 sur 5 étoiles

Fabulous customer service from debs in…

Fabulous customer service from debs in Cramlington, 5*

29 juin 2026
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Réponse de Hays Travel - Cramlington

Thank you for your wonderful review! We are so pleased to hear you received fabulous customer service. We truly appreciate your kind words.
Thanks, Debs :)

Noté 5 sur 5 étoiles

Really friendly and knowledgeable staff…

Really friendly and knowledgeable staff helped to booked the perfect for us

29 juin 2026
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Réponse de Hays Travel - Cramlington

Thank you so much for your lovely feedback! We are delighted to hear that our team was able to assist you in finding exactly what you were looking for.
Thanks, Lisa :)

Noté 5 sur 5 étoiles

They were very helpful to find my…

They were very helpful to find my holiday that I wanted and it was a great service and I booked my holiday straight away

29 juin 2026
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Réponse de Hays Travel - Cramlington

Thank you for your wonderful feedback! We are so pleased we could help you find the perfect holiday and make the booking process easy for you. We hope you have an amazing trip!
Thanks, Debs :)

Noté 5 sur 5 étoiles

My friend and I went in to pick our…

My friend and I went in to pick our tickets up for Crete and spoke to Lisa(manager) who sat with us and got us another holiday for next year we have a fantastic rapport with the staff and always are dealt with respect .If we have any queries they are happy to help or sort them out .To be fair my friend and I never go anywhere else to book our holidays xx Thank you Lisa and team at Hays Cramlington

27 juin 2026
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Réponse de Hays Travel - Cramlington

We are so pleased to hear about your positive experience and appreciate your kind words. It's wonderful to know that our team consistently provides respectful and helpful service. Thank you for your continued loyalty!
Thanks, Lisa :)

Noté 5 sur 5 étoiles

Deb gave us first class service as…

Deb gave us first class service as usual , always a pleasure to go into cramlington branch

25 juin 2026
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Réponse de Hays Travel - Cramlington

We are so pleased to hear you value our service and had a first-class experience with us.
Thanks, Debs :)

Noté 5 sur 5 étoiles

Very pleasant helpful staff

Very pleasant helpful staff. Helped get the holiday sorted quickly and easily as I have always had in the past.

25 juin 2026
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Réponse de Hays Travel - Cramlington

We're so pleased our staff could help you sort your holiday quickly and easily. Thank you for your kind words!
Thanks, Bridget :)

Noté 5 sur 5 étoiles

All the staff are really helpful and…

All the staff are really helpful and knowledgeable special mention for Max Lisa and Bridget who have helped me over the years

21 juin 2026
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Réponse de Hays Travel - Cramlington

We are so pleased to hear our team has been so helpful and knowledgeable over the years. Thank you for your kind words.
Thanks, Max H :)

Noté 5 sur 5 étoiles

Staff customer service

Bridget was extremely knowledgable, helpful and patient whilst arranging our cruise.

19 juin 2026
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Réponse de Hays Travel - Cramlington

We are so pleased to hear our team provided such excellent service. Thank you for sharing your positive experience with us.
Thanks, Bridget :)

Noté 5 sur 5 étoiles

Our travel advisor was very helpful and…

Our travel advisor was very helpful and informative about details on resorts we looked at big help

19 juin 2026
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Réponse de Hays Travel - Cramlington

We're so glad our advisor was helpful and informative. Thank you for sharing your positive feedback!
Thanks, Max K :)

Noté 5 sur 5 étoiles

I came into shop looking for a last…

I came into shop looking for a last minute holiday for me and a friend who was in need of a break after losing her partner recently. Jersey took the time to sort through my requests and options and printed off a few of the ones I preferred. I came back to shop after discussing with my friend to book. Jersey again was very helpful and got us sorted without any fuss. It was so easy. Thank you Jersey

19 juin 2026
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Réponse de Hays Travel - Cramlington

We're so glad we could assist you in finding a last-minute holiday. It's wonderful to know we made the process easy and stress-free for you and your friend. We appreciate your kind words.
Thanks, Jersey :)

Noté 5 sur 5 étoiles

Deborah was extremely pleasant and…

Deborah was extremely pleasant and efficient - found us a great holiday .
She explained everything clearly , very perceptive to our requirements.

18 juin 2026
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Réponse de Hays Travel - Cramlington

We're so pleased you had a great experience with us. We appreciate your kind words and are glad we found you a wonderful holiday.
Thanks, Debs :)

Noté 5 sur 5 étoiles

Great service

Our consultant Faye was so helpful, very knowledgeable and understood what we were looking for. she made the booking process easy and seamless which took away any stress we would have had booking this ourselves.

16 juin 2026
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Réponse de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Faye :)

Noté 5 sur 5 étoiles

Great service…

We have always received very good service from Hayes Travel.

28 mai 2026
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Réponse de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)

Noté 5 sur 5 étoiles

Lovely shop to go into

Lovely shop to go into. The staff are very friendly and has a lovely atmosphere

14 juin 2026
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Réponse de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)

Noté 5 sur 5 étoiles

Excellent service …

The service we received was first class Deb was frenly and helpful fond us the perfect cruise and also looked for another one but dates did not suit us at this time but we will be back to sort out another cruise for next year .

14 juin 2026
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Réponse de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)

Noté 5 sur 5 étoiles

Warm and friendly service

Warm and friendly service from the start, Amelia was very knowledgeable and able to find us exactly what we were looking for! First rate! Will definitely book with Hays Travel Cramlington again

13 juin 2026
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Réponse de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)

Noté 5 sur 5 étoiles

Everything the representative was very…

Everything the representative was very helpful and pleasant nothing was a problem

12 juin 2026
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Réponse de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)

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