We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Voir plus
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Établissement
Changer d'établissementK2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB
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Lisez les avis des autres
Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!
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I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Voir plus
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Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
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À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Royaume-Uni
- 01670 897395
5,0
Excellent
2 k avis
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Warm and friendly service
Warm and friendly service from the start, Amelia was very knowledgeable and able to find us exactly what we were looking for! First rate! Will definitely book with Hays Travel Cramlington again
13 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)
Everything the representative was very…
Everything the representative was very helpful and pleasant nothing was a problem
12 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)
An excellent service all round
An excellent service all round, from staff at various branches which I’ve bike through. So quick and easy and efficient in getting everything booked and sorted. Very happy and excited to my various upcoming holidays. Thankyou
12 juin 2026
Réponse de Hays Travel - Cramlington
We're so happy to hear you had such a positive experience across our branches! We're delighted we could make your booking process easy and efficient. Enjoy your upcoming holidays!
Thanks, Chloe :)
Macey was very pleasant and helpful and…
Macey was very pleasant and helpful and covered many options to allow us to decide and book our holiday
9 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Macey :)
Highly efficient.
No delay, prompt and helpful service, dealt with a follow up phone call efficiently and pleasantly.
Will use again.
Dealt with Macie from Cramlington.
9 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Macey :)
First experience of using Hays and…
First experience of using Hays and found the staff member very pleasant and helpful. All good so far.
7 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Macey :)
Quick easy and helpful
Quick easy and helpful, friendly staff always come to hays Cramlington to book holidays
1 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Jersey :)
Quick and easy knew exactly what we…
Quick and easy knew exactly what we were booking as looked online priced match friendly advisor plesent experience
7 juin 2026
Réponse de Hays Travel - Cramlington
We are delighted to hear you had such a pleasant and easy booking experience. Thank you for your kind feedback!
Thanks, Debs :)
Happy smiling staff
Happy smiling staff. Always happy to help, listen to what we want and give us the best price available.
Many thanks to Jersey & Lisa. Roll on December. xx
6 juin 2026
Réponse de Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words and look forward to December!
Thanks, Jersey & Lisa :)
Réponse de Hays Travel - Cramlington
We appreciate your kind words. We are glad we could help.
Thanks, Jersey :)
The staff are so helpful and friendly
The staff are so helpful and friendly, we wouldn’t go anywhere else
6 mai 2026
Réponse de Hays Travel - Cramlington
We appreciate your kind words and loyalty. We are delighted you choose us!
Thanks, Lisa :)
Service was 100%
Service was 100%. Would always recommend hays, especially Faye.A who has always been fantastic and couldn’t do more for us when we book our holidays! Thank you
26 mai 2026
Réponse de Hays Travel - Cramlington
We are so pleased to hear about your excellent experience. Thank you for your kind words; we appreciate your recommendation!
Thanks, Faye :)
Fantastic friendly service and very…
Fantastic friendly service and very knowledgeable staff
25 mai 2026
Réponse de Hays Travel - Cramlington
We appreciate your kind words. We are glad we could help.
Thanks, Jersey :)
Perfect service once again
Perfect service once again , all booked over the phone by staff member Jersey who was very helpful and friendly too.
Always book with Hays and always very happy with them.
24 mai 2026
Réponse de Hays Travel - Cramlington
We're so pleased to hear you received perfect service and were happy with your booking. Thank you for your continued loyalty!
Thanks, Jersey :)
Excellent as usual at Cramlington
Excellent as usual at Cramlington. Staff extremely helpful with my booking. Lisa and Jess never fail.
29 mai 2026
Réponse de Hays Travel - Cramlington
We are so pleased to hear you had an excellent experience with us! We appreciate your kind words.
Thanks, Lisa & Jess :)
Absolutely brilliant
Absolutely brilliant, Max H (I think it was h)
Was so helpful , very pleasant and calm, and sorted my cruise out for a single person, which not many travel agents would do. Big thank you. Very happy
We come and see Max again 😁
28 mai 2026
Réponse de Hays Travel - Cramlington
Thank you so much for your wonderful review! We are delighted to hear we could assist you in finding the perfect cruise. We truly appreciate your kind words.
Thanks, Max H :)
Lisa and her staff are fantastic
Lisa and her staff are fantastic.
Booked with Lisa, nothing too much trouble. Holiday explained in detail.
Will always book with Hays Travel Cramlington
25 mai 2026
Réponse de Hays Travel - Cramlington
We're so glad our team provided fantastic service and explained your holiday in detail. We appreciate your loyalty and look forward to assisting you again!
Thanks, Lisa :)
This is the 3rd cruise we have booked…
This is the 3rd cruise we have booked through Hays travel and we have had brilliant service from all members of staff. Any questions we had were answered with complete professionalism
25 mai 2026
Réponse de Hays Travel - Cramlington
We truly appreciate your continued loyalty and kind words. We're so pleased to know our team provided excellent service for your cruise bookings.
Thanks, Jersey :)
Réponse de Hays Travel - Cramlington
We appreciate your kind feedback. We are glad we could help.
Thanks, Max K :)
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