Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... Voir plus
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Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... Voir plus
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Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... Voir plus
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The ladies at hayes are extreamly well qualifed and efficent 2nd holiday booked this year came back because of the seevice provided
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À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, Royaume-Uni
- 01236885444
5,0
Excellent
769 avis
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The girls are always amazing
The girls are always amazing. Very patient and ultra professional. Always greet you with a smile Would recommend them 100%
18 mai 2026
Usual friendly welcome and ever so…
Usual friendly welcome and ever so helpful staff . Got exactly what I needed again without any problems . Perfect normal service as expected which is the reason I have used the Cumbernauld branch for many years now and would go nowhere else to book a holiday . A1 staff many thanks again for all your help over the years
14 mai 2026
Lauren from cumbernauld branch was…
Lauren from cumbernauld branch was fantastic, so helpfull searched for the best holiday for my family and went through it all with me, Lauren was patient very helpfull and i will defo go back next year to her.
14 mai 2026
Cruise Holiday
First time have booked with Hays Travel, really good experience Evelyn our agent took her time and gave us very good advice as it was a cruise holiday she was excellent at helping us choose our cabin which one she thought would be best for us.Very happy
12 mai 2026
Evelyn book my holiday
Evelyn book my holiday, was great from start to finish found exactly what I wanted and more great experience booking.
3 mai 2026
We seen a fantastic offer on Facebook…
We seen a fantastic offer on Facebook for a holiday to Benidorm, I thought it would be sold out but I called the Cumbernauld shop and spoke to Sandra. She was very helpful and polite and got us booked in no problem. When I discovered the next day I’d gave some incorrect information I called back and spoke to Sandra again who sorted everything out without any issues. We are very grateful to Sandra for all her help. I’ve now downloaded the Hays app which is good and helpful as all our holiday information is on one easy to find place. We’d definitely book with Hays travel again.
3 mai 2026
Evelyn in the Cumbernauld branch was…
Evelyn in the Cumbernauld branch was really accommodating. She had great customer service and I will be booking in the future
Tina
9 mai 2026
Deborah was great friendly helpful…
Deborah was great friendly helpful getting us a good deal on our holiday
All the staff at hayes travel Cumbernauld store are friendly and helpful wouldn’t book with any other company I’m a very satisfied customer
7 mai 2026
Lauren was fabulous
Lauren was fabulous, so patient and understanding, such a lovely young girl, beautiful inside and out.
I unfortunately have restricted mobility and special dietary requirements so she spent such a long time researching each resort for us. We are now heading to Domes Aulus in Zante on Sunday for our honeymoon 😊 Honestly we cannot thank her enough. ❤️
6 mai 2026
Very helpful staff
Very helpful staff, knowledge and pleasant
Helped me find what I was looking for
Lauren at the Cumbernauld branch was very helpful
5 mai 2026
Top class
I don't go anywhere else to book my holidays, I have always had top class service from all the staff in the Cumbernauld branch and yesterday was no exception. The staff are not only very professional but are friendly and always go the extra mile to put you at ease.
4 mai 2026
Booking the holiday was made really…
Booking the holiday was made really easy and the staff went out of their way to make it as easy as possible giving us the best deal. The booking process was easy and without stress. The service as always was great.
2 mai 2026
Always found Hays staff very helpful
Always found Hays staff very helpful, pleasant and very knowledgeable regarding our holiday requirements.
30 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent service
Excellent service from Evelyn from start to finish! Thank you for all your help.
1 mai 2026
Réponse de Hays Travel - Cumbernauld
Thank you for such positive feedback Claire. It was a pleasure to help.
Evelyn
Always book with hays
Always book with hays. Friendly experienced always go out there way to be helpful
30 avril 2026
Réponse de Hays Travel - Cumbernauld
Thanks for the lovely review Ian always a pleasure to get you guys all booked up. Deborah :)
Great Experience
Excellent, knowledgeable and extremely helpful staff with booking. First class service.
20 avril 2026
Réponse de Hays Travel - Cumbernauld
Thank you so much for your kind feedback . It was a pleasure to get you booked
Cumbernauld branch - amazing staff
Cumbernauld branch
The staff are so helpful and professional. The communication is fantastic. Price match and the different payment options suit us down to the ground.
The staff make you feel like you did back in the day before the web, very customer focused.
Would definitely recommend the team in Cumbernauld.
16 avril 2026
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